Flat Hotels

"Friendly staff. Clean and economical. "

"Room was a little on the small side. Water damage on ceiling needs repair. Staff awesome. Very friendly and responsive."

"Our stay at Bell's Extended Stay and Suites was extraordinary!!! The Staff were very hospitable and welcoming, they provided very exceptional service!!!"

"Our stay was great and the staff were very helpful"

"We stayed for 2 nights and were honestly disgusted. I had a room and my sister had her own. She found two acrylic nails, dog food pieces, trash, and a pill. She was moved rooms and found an orange peel on the floor, more dog food pieces, trash and her ice bucket was moldy. My room was fairly clean as we didn’t find anything from previous guests. The staff were always on their phones and never at the front desk. Constantly taking smoke breaks or sitting in the back laundry room area. Turns out they are friends with the manager on this property so nothing ever is done about it. Both mornings breakfast was very little offered and the first day everything was stale and we didn’t have hot breakfast items. This was due to the food truck not coming when they were supposed to according to staff. The two night staff gals were amazing and were absolutely appalled when we expressed our issues. We used the breakfast dining area for card games and to chat as we were there for an AIT graduation - the tv in there stopped working. We moved a few tables and underneath was leftover cereal, food crumbs and garbage. It wasn’t just a few it was handfuls. There was trash sitting on one of the tables and was there from 11am-3:30pm."

"They have some really good team members the two girls that work the front and the house keppers Best staff members. Got some awesome girls"

"The elevator didnt work the cleaning crew just replaced the towels but didnt clean the room, ewww"

"This is by far the priciest option in Rolla, so we thought the stay would be great. We were given room 218, and unfortunately there was a loud ticking sound that was audible throughout the entire room. The TV drowned most of it out until bed, but then we had to sleep with pillows over our head to drown it out. Not sure if it was dripping water behind the wall or the elevator shaft, but it was LOUD, repetitive and directly behind the beds. The person at the front desk didn’t take our report seriously and was dismissive. Just not the experience I expected from a Marriott property and certainly not at this price point. I wouldn’t spend that kind of money to stay here again. "

"Clean room, breakfast okay, helpful staff"