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Hotel Maya Internacional

3.0 star property
Beach fun, near Maya Mall

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Photo gallery for Hotel Maya Internacional

Breakfast, lunch, dinner served; international cuisine
14-inch TV with cable channels
Pool
Junior Suite Double
Lake

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Breakfast available
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
Local meal delivery service
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
Local meal delivery service
  • 20 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Junior Suite Double

Junior Suite Double

Junior Suite Double

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
Local meal delivery service
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
Local meal delivery service
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Single Bed

View all photos for Junior Suite Single

Junior Suite Single

Junior Suite Single

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
Local meal delivery service
  • Sleeps 1
  • 1 Double Bed
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About the area

Map
Calle Litoral del Lago, zona 0, Flores, Peten, 1001

What's nearby

  • Maya Mall - 2 min walk - 0.2 km
  • Central Park - 5 min walk - 0.5 km
  • Flores Dock - 11 min walk - 1.0 km
  • Church of Our Lady of the Remedies - 11 min walk - 1.0 km
  • Petencito Zoo - 21 min drive - 6.5 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 2 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬20 min walk
  • ‪Raices Bar & Grill - ‬14 min walk
  • ‪Raices Del Lago - ‬32 min drive
  • ‪Ristoranto Terrazzo - ‬16 min walk
  • ‪Pollo Campero - ‬4 min walk

About this property

Hotel Maya Internacional

Hotel near Maya Mall
Located close to Central Park and Flores Dock, Hotel Maya Internacional provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks such as:
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a gift shop
  • Smoke-free property, a banquet hall and a reception hall
  • Meeting rooms, outdoor furniture and wedding services
Room features
All guest rooms at Hotel Maya Internacional include comforts, such as air conditioning, as well as
More conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 14-inch TVs with cable channels
  • Balconies, ceiling fans and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 9:30 PM on request
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 11 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1971
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 14-inch TV with cable channels

Food and drink

  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 11 per person
  • Airport shuttle fee: USD 3 per person (one-way)
  • Airport shuttle fee per child: USD 3 (one-way), (from 1 to 4 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 9:00 PM

Property is also known as

Hotel Maya Internacional
Hotel Maya Internacional Santa Elena
Maya Internacional
Maya Internacional Santa Elena
Hotel Maya Internacional Guatemala/Santa Elena
Maya Internacional ta Elena
Hotel Maya Internacional Hotel
Hotel Maya Internacional Flores
Hotel Maya Internacional Hotel Flores

Frequently asked questions

Is Hotel Maya Internacional pet-friendly?

Yes, dogs are allowed at this property.

What time is check-in at Hotel Maya Internacional?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Maya Internacional?

Checkout is at 11:00 AM.

Does Hotel Maya Internacional provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-9:30 PM on request. A fee of USD 3 per person applies.

Where is Hotel Maya Internacional located?

Located in the heart of Flores, this beach hotel is within a 10-minute walk of Maya Mall, Central Park and Lake Petén Itzá. Flores Dock and Church of Our Lady of the Remedies are also within 15 minutes.

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Hotel Maya Internacional Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 63 reviews
Rating 8 - Good. 23 out of 63 reviews
Rating 6 - Okay. 12 out of 63 reviews
Rating 4 - Poor. 4 out of 63 reviews
Rating 2 - Terrible. 4 out of 63 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we really enjoyed our stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jan 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jul 2024

8/10 Good

Edgar

Liked: Cleanliness
Rooms not for the price
Stayed 1 night in Nov 2024

2/10 Terrible

Eddie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old hotel that may had seen better days. The room looked poor. The hotel itself is worn down and you can't even pay for transport to the airport with a card (debit/credit), they only accept cash.
Stayed 1 night in Dec 2023

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedaje y estacionamiento muy bueno. Servicio de restaurante en extremo lento. No usamos la piscina al encontrarla sucia con reatos de servilletas, vasos.
Stayed 1 night in Feb 2025

10/10 Excellent

Noe

Stayed 1 night in Feb 2025

8/10 Good

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness
Disliked: Staff & service
El servicio de los meseros no fue bueno
Stayed 1 night in Apr 2024

10/10 Excellent

Luis

Stayed 2 nights in Feb 2024

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024

2/10 Terrible

José

Stayed 3 nights in Jan 2024

10/10 Excellent

Christopher

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Carlos Alberto

Liked: Cleanliness, staff & service
Muy limpia y con buena ubicación. Sin embargo están haciendo obras y no están terminadas

10/10 Excellent

CAROLINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Muy buena ubicación, a mitad de camino entre la isla de Flores y el aeropuerto. Habitaciones cómodas. Buen servicio.
Stayed 2 nights in Nov 2022

8/10 Good

JOSE

Liked: Cleanliness, staff & service, amenities
Servicio y atencion.
Stayed 2 nights in Aug 2022

10/10 Excellent

Lynneth

Liked: Staff & service, amenities, property conditions & facilities
Linda decoración
Stayed 3 nights in Jul 2022

8/10 Good

Oscar Rodrigo

Liked: Cleanliness, staff & service
Muy lindo
Stayed 2 nights in Aug 2021

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable, nicely appointed room. Amazing shower fill with tropical plants. Good food, view of the lake and Flores from the restaurant area (try the PideTurk with shrimp and curry). Adjacent to helicopter pad for trip to El Mirador.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Las instalaciones son bellas, pero el personal es completamente incompetente, no saben absolutamente nada de servicio al cliente. Es decepcionante ya que el hotel es bello y podría ser una gran experiencia.
Stayed 4 nights in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It is a small hotel, really close to the lake very nice to have the meal in the restaurant.
Stayed 2 nights in Jun 2019