Sudbury Hotel Guide - Flour Mill Museum hotels in Sudbury, Canada.

"The hotel was clean. The parking lot was not well maintained, lots of snow and ice. The breakfast buffet was not appetizing at all. Staff were friendly and helpful. There was a mix up with our reservation, we booked 2 nights and they left a message saying be would be charged a late checkout fee even though we were supposed to stay another night. They did not clean our room, I assume because of this. Lots of confusion with the reservation and deposit holds. "

"I’m not sure we didn’t go into the bar "

"Great central location "

"Incredibly clean facility, plan accordingly if you booked in hopes of utilizing the water slide. "

"I got scammed lost 2 nights i fully paid for because I checked in late you will never get my business again and make to tell other people. "

"clean rooms, front desk was very friendly and helpful"

"No cleaned the room our entire stay. Thursday to Sunday"

"It was close to an event we were attending, that was the only good thing. Almost no parking, out dated and in the worst part of town"

"Worst experience at this hotel by far. Fully understand that Sudbury is busy with hockey over the winter season. But the hockey families staying at this hotel were extremely disrespectful of other hotel guests. (We are a hockey family as well) We came up solely for a family trip, to utilize the hot tub and pool. For the entirety of our trip the pool and hot tub was closed due to the other younger guests not being monitored in the pool area resulting in vandalism of the hot tub and pool (soap being added, missing tiles, over capacity). Every night kids were running down the halls until after midnight. With the parents present and also being just as obnoxious and loud, due to alcohol. We received phone calls during the middle of the night (2300-onwards). After finally calling the front desk, inquiring if it was front desk staff trying to get a hold of us for emergency purposes (worried about vehicle and snow removal/stolen; etc). They stated it was not them, we then informed the front desk that we would unplug our phone for the duration of the stay. Despite going to the front desk multiple times, even upon being notified via text after check-in that the pool/hot tub was closed. We had no resolutions to the problems. The assistant manager on call (Jennifer Romas) would not respond to the front desks calls. But was further told that despite being unable to process a refund for one-night, due to the ongoing issues, due to third party booking. No help from Expedia. "