Fonte do Idolo

The location was excellent — truly a 10/10. The hotel is right in the city center and within walking distance of São Bento Station, making it very convenient for exploring Porto. The staff was professional, friendly, and always willing to help. Our room was spacious, comfortable, and well maintained. The only issue we encountered was with the air conditioning. We reported that it was not cooling properly, and although the staff made efforts to address the problem, it never worked as it should during our stay. The breakfast selection was adequate, but the eggs and other hot items were consistently served cold. Aside from these issues, we had a wonderful stay and would highly recommend this hotel for its excellent location, comfortable accommodations, and attentive staff.

We did not stay at Lenscape coterie as it was undergoing renovations and therefore not open. We were relocated to another hotel in the group Torel Saboaria where we had a wonderful room. The breakfast was superb we had lunch and dinner which were equally as good as breakfast. We cannot thank all the staff enough as everyone was so kind, helpful and attentive even to the point of providing gluten free pancakes at breakfast.

Access to staff was great, staff was helpful and informative. Restaurant provided very good meals, except for one night. Living Room was a cool detail, Wine Tour by Marta was great. We had a very nice stay.