Detroit Hotel Guide - Ford World Headquarters hotels in Detroit, United States of America.

" I payed extra to upgrade my room to the one with a jacuzzi tub and my ceiling was leaking nasty dirty water from upstairs right over my jacuzzi tub from a big hole so I was unable to even the jacuzzi tub."

"I had a low shower water pressure. Even after informing it didn’t get fixed till I checkout"

"My daughter and I checked in late after traveling for her two-day volleyball tournament, expecting a basic and functional hotel stay. Unfortunately, the condition of our room and lack of available staff made this one of the worst hotel experiences I have ever had. Upon arrival, our room did not have basic necessities that should be standard in any hotel room. There were no towels, no hand soap, and the bed was made with only sheets and no blanket or comforter. I immediately went to the front desk to request towels and a blanket, only to find that the front desk had already been closed and locked for the night. A note stated that staff would not return until the following morning. Since no one was available to assist, I emailed the address provided for issues and concerns that same evening and have still not received a response. As a result, we were unable to shower after my daughter had spent the entire day competing in her volleyball tournament, and we had to use blankets from my car in order to sleep. I understand that not all hotels offer the same amenities, but towels, hand soap, and adequate bedding are basic necessities that guests should reasonably expect with any reservation. At a minimum, a hotel stay should provide the ability to shower and sleep comfortably, and this stay did not meet even those most basic expectations."

"Very friendly accommodating staff."

"The pool was small no jacuzzi. The night staff was extremely busy, so it was hard to talk with and the wait was extremely long."

"Absolutely wonderful! Everything is beautiful and clean. Great attentive staff. Welcoming to everyone. Good people everywhere. Been staying here the past 30 years and have loved this place from day one:) pool area is very nice and clean, courtyard is beautiful especially at night, rooms are updated and clean with smart tvs, toiletries are even good. The food at the restaurant is very good and the price for this place and all it has to offer is the BEST "

"Great place ! Love the redo…."

"Clean room, comfortable stay. Hotel restaurant was not good and $25 for a below average breakfast "

"Breakfast was great—big variety. Check-in staff, Malcolm, was terrific. The room and bathroom were more than adequate size. No complaints."