Worcester Hotel Guide. Hotels in Forest Grove, Worcester, United States of America

"The room was clean and quiet and the bedding was comfortable. The only things that were not as I would’ve hoped was that the body wash in the bathroom was empty and there was no complimentary water in the room like there usually is."

"Very convenient location "

"Yes very "

"The property was under construction, which we didn't know about, and that included the pathway to the pool and the "

"Great room "

"The Colonial is not as advertised. It is outdated at best. After arriving to a 40 degree room, I attempted to turn on the heat and was hit with a cloud of dust. My allergies were immediately aggravated. The overall smell was a bit musty. The drapes did not shut all the way. There were sheers in the middle that don’t offer much privacy. We were made to pay for the entire stay up front - I now know why. We decided to leave and were told that they would not even refund the second night. The hotel was nowhere near full. So we didn’t even stay one hour and were charged for the whole weekend. I understand not refunding the first night but refusing to second night is bad business. I very respectfully requested the refund and the hotels response said that they placed me in a non- pet room per my request, attempting to create a story about my allergy complaint. I don't have pet allergies and never requested a non-pet room. Do better. Fair is fair."

"Attentive staff and great hotel"

"Spacious rooms though not completely sound proof."

"The property is currently under renovation. This was not reported before our stay. Breakfast was not offered, snack area was not stocked. Elevator was a little dicey. "