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"We had a wonderful stay at the Flats. "

"I booked my room and paid in advance on hotels dot com when I arrived at had hotel I expected to be charged an early check in fee like all other were hotels have. However I was met by a younger guy at the front desk and was told I couldn’t check in until 3 pm even tho k I explained I had no where else to go. Young kid at front desk told me basically oh well I had to wait for next shift to come on to see if there were any empty rooms. Exhausted as all beat hell I just went and found a hotel that let me pay and early check in fee which I was fine with I was tired and to hear all I had to do was pay a fee I jumped at that so I could go rest. Just very unhelpful all together! I have to come to Fort Collins for the next few months but not looking like I’ll be staying here again"

"Great hotel. Super helpful & friendly staff! Was a wonderful stay."

"The kitchen was closed for several days which was highly inconvenient, as our hotel choice was made due to the food/ bar usually available there. It was a special event and I resent the added complexity of having to get the family out, figure out where to go, spend all the extra time and has driving to restaurants. The staff was very nice."

"Hotel is fabulous. Lounge downstairs with live piano was terrific. Location is ideal. Staff is wonderful. Would definitely recommend."

"It was a very pleasant stay, with kind and helpful staff, very delicious breakfast, and clean and comfy room and bathroom. It is also within walking distance of a variety of restaurants. We will stay there again."

"There was blood all around the pool for two days that never got cleaned, and it was friends when I seen it so it was there for longer than that. The breakfast staff was not very friendly, and the beds sucked "

"Decent best western property, but overall not one I would go back to. I travel with the fair amount of equipment and there isn’t an elevator there. Also, the pictures of the gym are not the actual gym that you will get. I don’t need a fancy gym, but some of the equipment was literally bought from Walmart. For sure the person that bought their elliptical has never used an elliptical. It was worthless. Staff was very nice though and the location is decent."

"Nice hotel! Front desk she is amazing!"