St. John's Hotel Guide - Fort James hotels in St. John's, Antigua and Barbuda.

"Positive Feedback: -The natural surroundings were beautiful, with a clean beach and clear water. -The wristband room key was convenient and easy to use. -The location is close to Fort Barrington, which was a nice advantage. -The Italian restaurant and steakhouse both offered delicious food. -The Antigua night show and the International night were the best. -Antoinette from guest services was very kind and helpful—she assisted with our room change and ensured our needs were met. Negative Feedback: -The overall hospitality lacked warmth from the moment of arrival. -Front desk service was very slow, and staff appeared to lack sufficient knowledge. -Staff were often inconsiderate of guest needs and concerns. -Some front desk employees displayed a poor attitude, with no friendliness or empathy. -The lobby was very small relative to the number of guests, with too few staff available to assist. -The stage location was poorly planned, requiring guests to search for a suitable viewing spot. -The buffet offered limited variety. Overall Experience: Customer service is our top priority when choosing a resort, and unfortunately, this aspect was disappointing. As a result, we would not return or recommend this property to family and friends."

"Better mini fridge and room smell. More activities and more shops nearby. "

"Beautiful, low key, comfortable, excellent people, good food, fun, and relaxation. "

"The house was dirty and its not worth renting. There was a bee in the kettle. The bin was half full with rubbish, the microwave got no handle. One of the bathroom had no shower head. The iron was broken, as for the ironing board the covers was all ripped and stained.The wardrobes couldn't close. The curtains was a state.The bar stools got rush at the bottom and all the leather is ripping away fom the seats. Tv in the living room wasn't working . No air con in the second front room.I've got video's and pictures of the house. When I got there I wanted to leave straight away, but we could get nowhere."

"Not a place i would recommend. "

"Great views from the balcony and only a short walk to the beach.What stood out for the holiday though was the responsiveness of Host Simone and Facilities Manager Kevin. When encountering any issues they both went hugely above and beyond to find a solution as efficiently and expeditiously as possible. They really went out of their way to support us and even surpassed expectations to ensure our stay went smoothly.Thank you Simone and Kev. Was lovely to meet you."

"The property is in a lovely location, very quiet a a peaceful - you really need a car as nowhere nearby to get supplies, it’s basic, but immaculate and with everything you need. Sharon was very helpful, but we sadly we were unable to meet Gabriela and Douglas on this occasion, we had read such glowing reviews about them. (I hope you are feeling better, and hopefully we may get to come again and meet you). Deep bay is a 20 min walk and is just gorgeous. "