Reception

Reviews of McMurray Inn

2 out of 5
McMurray Inn
9906 Saunderson Avenue, Fort McMurray, AB

Reviews

6.6
Rating 10 - Excellent. 18 out of 124 reviews" "
Rating 8 - Good. 41 out of 124 reviews" "
Rating 6 - Okay. 31 out of 124 reviews" "
Rating 4 - Poor. 18 out of 124 reviews" "
Rating 2 - Terrible. 16 out of 124 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Ramy, Edmonton

Liked: Staff & service
Disliked: Property conditions & facilities
Acceptable
Stayed 4 nights in May 2024

6/10 Okay

Ramy

Liked: Staff & service
Disliked: Property conditions & facilities
The property is in acceptable category
Stayed 2 nights in Apr 2024

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property conditions and area lower mark because of construction. Beds a little hard but otherwise excellent stay. Thank you
Stayed 1 night in Mar 2024

10/10 Excellent

kulvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Jian

Business traveller
Stayed 1 night in Jan 2024

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here for 5 nights from Monday to Saturday. My very first time being to fort Mac for work being from Ontario I was very unimpressed. My door looked like it had been ripped open from the top causing it to not seal. There was paint chunks flaking off the door frame from what, looked like severe impact. The room was also pretty dirty. From Monday to Wednesday I had no heat in my room and the solution was to give me a portable heater or a heated blanket while. Temperatures dropped to almost 20 below... I also had no hot water the entire time I was here and it was, mildly warm at best. They did eventually change me rooms on Wednesday night. A room where someone had punched a hole through the back of the bathroom door and kicked a hole through the front of it. It was a much cleaner room but the one burner on the kitchenette didn't work and someone had melted plastic on it as I, found out when i used a pot to boil water and filled the room with smoke. They have no upper levels for rental in their 3 level inn. The lobby looked nice and possibly renovated. They were somewhat accommodating by giving me the Friday night stay, free. Of charge. But I, would. Not reccomend. They have yet to return my security deposit and I'm waiting for the phone call as to which they make up and excuse for keeping it like previous tenants have stated for damage they hadn't caused. I have documented and taken plenty of before and after pictures and videos of the rooms I was using incase they try.
Stayed 4 nights in Nov 2023

2/10 Terrible

Blair

Stayed 2 nights in Sep 2023

10/10 Excellent

Simranjot Kaur

Liked: Property conditions & facilities
It was good overall
Stayed 1 night in Sep 2023

8/10 Good

Simranjot Kaur

Liked: Property conditions & facilities
It was pretty cool experience
Stayed 1 night in Aug 2023

10/10 Excellent

jisoo, Calgary

Stayed 1 night in Apr 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable comfort and friendly service and staff
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient to close main road. there are lots of store such as tim horton, superstore, restaurant, and gas station.
Stayed 1 night in Mar 2020

2/10 Terrible

Bertha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
The room was dirty , having bad smell. They give us the wifi that doesn't work at all .we were strungling for internet for the whole 4 days.very bad
Stayed 4 nights in Mar 2020

8/10 Good

floyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

2/10 Terrible

Monty, Vancouver

Business traveller
Disliked: Cleanliness, staff & service
Expedia done a really bad job and I will never use them again to book anything. They just ruined my stay.
Stayed 4 nights in Jan 2020

8/10 Good

Raymonde

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very noisey. 3 different fights around us in the middle of night. Highway noise make it feel like you are sleeping in a tent in the middle of highway. Huge stain on mattress
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Eliana

Travelled with group
Good
Stayed 2 nights in Oct 2019

8/10 Good

Leanne, Edmonton

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Simple. bathtub wasn't cleaned though and shower curtains needed to be replaced. Friendly from desk.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 14 nights in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet and clean and the lady in the office was very helpful. Ill definitely stay there again.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Basic accommodations. Just looking to rest for q short time. Close to amenities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was as I expected. Old, quite run down. Seemed clean enough, front desk staff were very nice.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint is really noisy from the highway didn’t get much sleep
Stayed 1 night in Aug 2019

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to the mall
Very close to shopping mall and restaurants. Comfortable bed, room is fairly clean. Limited parking tho but overall I enjoyed my stay
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Imtiaz

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

4/10 Poor

Jim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as clean as it could be,staff leave at 10:00 and people party in the parking lot half the night
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room smell like cigrates and even bed, blankets smell really bad too.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet. Not very good wifi in my location but next stay was assured a different room for better reception.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities
Nothing updated. Too much money for what u get. Old things. Looks like a fire hazard waiting to happen
Stayed 7 nights in May 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Friendly customer service. Bed was like a rock. Room was not cleaned everyday. I would not recommend this place only for the fact you wont get rest.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Business traveller
Clean rooms and friendly service . Towels and bathroom amenities we good
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Am very disappointed with room smelling bad I got sick in next day they never clean the room
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
It was quaint and cute and I loved the soft towels. The problem is if you are allergic to oil based paint on old water heater and old carpet then you could have a bit of a problem.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Older property but affordable, requires a facelift in the rooms for sure!
Stayed 1 night in Mar 2019