Umatac Hotel Guide - Fort Nuestra Senora de la Soledad hotels in Umatac, Guam.

"Not clean enough"

"It was a great way to spend Easter with our family. We went bowling, cooked an Easter breakfast and went swimming in the pool. I was a relaxing time with many activities for the whole family."

"There is an extra $40 fee per child over the age of 11 that was not included in the price of the hotel per night. Staff could not explain what this fee was for. "

"The host was very accommodating, friendly, and hospitable. My flight was delayed so didn’t get in until 1AM, check-in was easy no issues. The place was very homey and clean. I felt very comfortable and safe during my 16 day’s stay. This location is central and close to everything. Thanks for a great stay would stay there again in the future. Sí Yu’us Maåse! Esta later!"

"Great spot just across from Hagat Marina and a stretch of swimmable/snorkelable beach with a park. The kitchen is equipped for cooking and everything was clean and well-kept. It could sleep 10 bed-wise but the living space would probably be most comfortable for 4-6. Great showers! We took advantage of a kayak and paddleboard for the sunsets. The owner was friendly and available for any questions or concerns. Every room had a quiet, effective mini-split A/C and they worked really well. Fast WiFi. We would definitely stay again! This would be a good spot for families (easy beach access, fenced yard, kid safe) although it didn’t have infant/toddler specific toys, utensils, etc. and the floors are tile so just plan if traveling with very littles."

"Excellent communication with the host. The listing indicates washer and dryer which i"

"We booked this unit specifically because it offered an early check in and we did not have to relocate during our stay WRONG!Arrived Monday morning for early check in. No response to messages left on What’s App. Which is what the owners/managers requested way of communicating 2 hours later told that we could not check-in early but could check in early at another location but would have to relocate back to original location in 3 daysAs we had been traveling for quite a few hours we accepted this. Was told they would refund the early check in fee ( 1 week later, has not been refunded)So 3 days later we moved to the original location. The unit was clean and acceptable. Upon arrival on Thursday the electric stove had one burner out of 4 working. On Friday morning nothing, reported the issue, later that afternoon a maintenance person arrived and confirmed the electric stove / oven was non operational. No word on replacement or ??On Saturday afternoon while we were out getting something to eat. They dropped off a single element cook. I would like say both units were clean. We live in Asia and the occasional bug or gecko is not a problem We go to Guam at least once a year a combination of business and pleasure We will not consider this or any other property managed? By this group as an possibility "