Kralendijk Hotel Guide - Fort Oranje hotels in Kralendijk, Bonaire.

"Everything was good."

"The hotel itself is decent, but the service is extremely disappointing. We had to repeatedly ask reception every day just to get water bottles in our room, and even then, they often didn’t deliver. We also booked a fishing trip through the hotel for $720 USD. We showed up at the marina with our two children and waited, but the boat never arrived. When we followed up, we were told the captain had an accident the day before and couldn’t work. The hotel never informed us in advance, leaving us waiting there for nothing. To make matters worse, getting a refund was a hassle. It took three weeks and a complaint through VISA before we finally got our money back. Due to currency exchange, we ended up losing about $50 CAD. I contacted the hotel about this, but they didn’t even bother to respond. Overall, while the property is acceptable, the lack of communication and poor service made for a very frustrating experience."

"Studio Suite had a great kitchen. Beautiful ocean view from the balcony. Great mattress, pillows and bedding. Nice casino compared to the other one locafed kn the island. Excellent swimming and snorkeling. Different options to enter the ocean. "

"Comfortable and quiet "

"Most of the time it was visible - but there should be a note that you are right in front of the cruise port, so when there is a cruise ship in, your view is blocked being on the 1st floor.There was a terrible odor coming from the laundry room. The property manager came to look at it but didn't have an answer and never found a solution. We just tried to keep the door closed - but it was very smelly. The pool was relaxing, but was dirty all week. No one ever came to clean or treat the pool the entire time we were there. There was a glass (left by someone before us) that was in the bushes by the pool that remained there all week... which told me no one was cleaning the area."

"The 13 pictures of the property does not do justice to the actual property. I highly recommend that you take new photos. The bedrooms are much more spacious than they appear in the photos and there is plenty of storage space that is not captured. There are no photos of the bathrooms which made me wonder what they were going to be like. I was pleasantly surprised. They were both big beautiful bathrooms with lots of space. The size of the patio is also not captured in your photos. It was an excellent stay with a great host."

"Nice property. Very relaxing. Wish ice was readily available in the rooms or on the property. "

"Fab location"