Abilene Hotel Guide - Fort Phantom Hill hotels in Abilene, United States of America.

"This was the worst hotel experience of my life. i booked the room through expedia and upon check in i was given the wrong room. i got a room with one queen, non smoking. they put me in a room with two twin beds. when i asked for my room to be corrected they put me in a smoking room. the room was also filthy, the bathroom clearly hadn’t been cleaned. there was pee all over the toilet seat and the toilet paper was obviously never changed. i have asthma and cannot stay in a room that’s been smoked in. when i went back to the front desk to ask for a refund, the manager said he couldn’t do anything because the room was booked thru expedia. i called expedia for help, and they called the manager and informed me that the manager was refusing to refund me. i had to just give up and check out and find a different hotel, without receiving any of my money. "

"Floor has now been cleaned, shower did not work, overflowing trash cans all over the place, trash built up outside doors. This is a hotel where men who come into town for the week and work in the oilfield stay so their work pots are all over the outside. I will say the mattress was comfortable but that’s it’s. This place is NOT worth the price. "

"Great stay "

"condition of rooms and lobby we clean and up to date. rooms had plenty of space and comfortable and bed linens"

"Ok, but needs improvement."

"Sucio apestoso sábanas sin lavar "

"The room and building were dingy and felt unclean. Mold and mildew in the bathroom. The TV didn't work, the thermostat was wonky, the sofa was old and grubby. The front desk staff was friendly and helpful. The bed was comfortable. "

"room was sufficient "

"reached at mid night only to wait a half hour before they could get me a room. Once in the room, the entire floor was so sticky and ew! Not staying here again, "