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Reviews of Best Western Plus DFW Airport West Euless

2.5 out of 5
Best Western Plus DFW Airport West Euless
421 Airport Fwy, Euless, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 525 out of 1002 reviews" "
Rating 8 - Good. 281 out of 1002 reviews" "
Rating 6 - Okay. 92 out of 1002 reviews" "
Rating 4 - Poor. 51 out of 1002 reviews" "
Rating 2 - Terrible. 53 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Cody

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Nancy on 3 May 2024
Thank you for staying with us. We will look forward to serving you in the future.

8/10 Good

Linda

Liked: Property conditions & facilities
We enjoyed our stay
Stayed 1 night in Apr 2024
Response from Nancy on 30 Apr 2024
Thank you for staying with us and taking the time to send a review. We are thrilled to hear that you enjoyed your last stay, we will look forward to serving you in the future.

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Nancy on 30 Apr 2024
Thank you for staying with us and your amazing 5/5 review.

10/10 Excellent

Angel Tomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 1 night in Apr 2024
Response from Nancy on 30 Apr 2024
Thank you for staying with us and your amazing 5/5 review.

10/10 Excellent

Eric, Sultana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy on 20 Apr 2024
Thank you for staying with us and and your 5/5 review. We will look forward to serving you in the future.

6/10 Okay

Jean-Marc

Travelled with partner
Liked: Staff & service, amenities
Property in fair condition. Room was not clean during our two night stay. Shuttle pick up at the train station after 9:00 pm took about one hour. Breakfast was good with plenty of choice. Staff was very pleasant and courteous.
Stayed 2 nights in Apr 2024
Response from Nancy on 14 Apr 2024
Thank you for staying with us. Your satisfaction is very important to us and we will be using your feedback to ensure a superior experience for you and other guest in the future.

10/10 Excellent

Tajuana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 2 nights in Mar 2024
Response from Nancy on 2 Apr 2024
Thank you for staying with us.

10/10 Excellent

Mingze

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy on 2 Apr 2024
Thank you for staying with us.

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay
Stayed 3 nights in Mar 2024
Response from Nancy on 18 Mar 2024
Thank you for staying with us.

10/10 Excellent

Amelia

Stayed 1 night in Mar 2024
Response from Nancy on 2 Apr 2024
Thank you for staying with us.

8/10 Good

Raymond

Stayed 1 night in Mar 2024
Response from Nancy on 2 Apr 2024
Thank you for staying with us.

6/10 Okay

Steve

Disliked: Cleanliness
Stayed 3 nights in Feb 2024
Response from Nancy on 27 Feb 2024
Thank you for staying with us. We will look forward to serving you in the future

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nancy on 18 Jan 2024
Thank you for staying with us and taking the time to send a review for our hotel. We will look forward to serving you in the future.

4/10 Poor

Yongsheng

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jan 2024
Response from Nancy on 18 Jan 2024
Thank you for staying with us. We hope you travels bring you back so we have a chance to provide you with a superior experience.

4/10 Poor

kalee

Stayed 1 night in Jan 2024
Response from Nancy on 18 Jan 2024
Thank you for staying with us. We hope you travels bring you back so we have a chance to provide you with a superior experience.

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was beautiful and room was very comfortable. The only issue we had was ice machine on either floor wasn’t working.
Stayed 3 nights in Dec 2023
Response from Nancy on 18 Jan 2024
Thank you for staying with us.

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in Dec 2023
Response from Nancy on 3 Jan 2024
Thank you for staying with us

8/10 Good

Edward

Stayed 1 night in Dec 2023
Response from Nancy on 24 Jan 2024
Thank you for staying with us

4/10 Poor

Rosalyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smells bad, stains on the carpet, doesn't respond to
Response from Nancy on 2 Jan 2024
Thank you for staying with us. We would like to apologize for not exceeding your expectations. We will look forward to serving you in the future and provide you with a better experience.

8/10 Good

Laura

Liked: Cleanliness, staff & service
The staff was very kind and helpful.
Stayed 1 night in Dec 2023
Response from Nancy on 6 Feb 2024
Thank you for staying with us and recognizing our staff. We will look forward to serving you in the future.

10/10 Excellent

Danielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Great price. Great service.
Very nice hotel with free breakfast free WiFi and free shuttle. All of the staff were so polite and friendly and helpful! Quie location near fast food and airport. Would definitely stay here again.
Stayed 1 night in Dec 2023
Response from Nancy on 16 Dec 2023
Thank you for this amazing 10/10 review. We appreciate you taking the time to send a review and recognizing our staff. We will look forward to serving you in the future.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly fine hotel, friendly helpful staff, clean quiet room
Response from Nancy on 7 Feb 2024
Thank you for staying with us and recognizing our staff. We will look forward to serving you in the future.

6/10 Okay

Hillary

Stayed 3 nights in Dec 2023
Response from Nancy on 16 Dec 2023
Thank you for staying with us. We hope your travels brings you back.

6/10 Okay

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would had given 5 stars across the board. Except we didn’t get our room refreshed on Sunday the second day of our 3 day stay.
Stayed 3 nights in Dec 2023
Response from Nancy on 16 Dec 2023
Thank you for staying with us. We will look forward to serving you in the future.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Nancy on 7 Feb 2024
Thank you for staying with us. We will look forward to serving you in the future

6/10 Okay

danielle

Travelled with family
Disliked: Staff & service
Response from Nancy on 7 Feb 2024
Thank you for staying with us. We will look forward to serving you in the future.

8/10 Good

Fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Response from Nancy on 7 Feb 2024
Thank you for staying with us

8/10 Good

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Stay
Really enjoyed the room and staff. The breakfast was a little disappointing.
Stayed 1 night in Dec 2023
Response from Nancy on 16 Dec 2023
Thank you for staying with us . We hope your travel brings you back.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Driver and front desk guys were good. A little further from airport than some other hotels, but this is a benefit as you don’t hear airplanes flying over while sleeping.
Stayed 1 night in Dec 2023
Response from Nancy on 16 Dec 2023
Thank you for this awesome review and taking the time to recognize our staff. We will look forward to serving you in the future.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 1 night in Nov 2023
Response from Nancy on 16 Dec 2023
Thank you for this 5/5 review. We will look forward to serving you again in the future.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything’s was very clean the staff where very helpful I would say again and would highly recommend
Stayed 3 nights in Nov 2023
Response from Nancy on 28 Nov 2023
Thank you for your amazing 5/5 review. We will look forward to serving you in the future

8/10 Good

Tiorna

Stayed 4 nights in Nov 2023
Response from Nancy on 16 Dec 2023
Thank you for staying with us. We will look forward to serving you in the future.

8/10 Good

Lindsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a good hotel for the price paid. Staff was great.
Stayed 2 nights in Nov 2023
Response from Nancy on 22 Nov 2023
Thank you for staying with us and taking the time to send a review for our hotel. We will look forward to serving you in the future.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Nancy on 22 Nov 2023
thank you for you amazing 10/10 review. We will look forward to serving you in the future.

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and accommodating. The hotel itself was clean and felt safe.
Response from Nancy on 16 Nov 2023
Thank you for your amazing 5/5 review for our hotel. Thank you for taking the time and recognizing our staff. We will look forward to serving you in the future.

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Nov 2023
Response from Nancy on 16 Nov 2023
Thank you for staying with us. We will us your feedback to implement improvements to ensure a superior experience for you and other guest in the future.

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and inviting. I was greeted professionally and promptly. I felt comfortable walking to get something to eat near by. My room was clean. And i didn't hear much noise once inside my room.
Stayed 1 night in Nov 2023
Response from Nancy on 15 Nov 2023
Thank you for your 5/5 review. We are thrilled to hear that you enjoyed your last stay. We hope your travels brings you back.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lot!
Stayed 2 nights in Nov 2023
Response from Nancy on 15 Nov 2023
Thank you for staying with us. We will look forward to serving you in the future.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Nov 2023
Response from Nancy on 12 Nov 2023
Thank you for staying with us.

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Nancy on 12 Nov 2023
Thank you for staying with us

8/10 Good

Jason, Moore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the highway and easy to get to the airport.
Stayed 1 night in Nov 2023
Response from Nancy on 9 Nov 2023
Thank you for staying with us. We will look forward to serving you in the future.

8/10 Good

Lidya

Liked: Staff & service
The service was great they picked me up from the airport and drop me off to my appointment The next day. They give transportation services with in limited miles
Stayed 1 night in Nov 2023
Response from Nancy on 8 Nov 2023
Thank you for staying with us and taking the time to send a review. We are happy to hear that you liked our complementary shuttle service available 24/7. We will look forward to serving you in the future.

8/10 Good

Warren

Travelled with partner
Property appeared to be somewhat worn. The air was musty.
Stayed 3 nights in Oct 2023
Response from Nancy on 8 Nov 2023
Thank you for staying with us , your satisfaction is very important to us and we will be using your feedback to ensure a superior experience for you and other guest in the future.

10/10 Excellent

Homer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
When I first arrived at Check-in, I was assigned a Room 210, that was NOT able to open, even with my issued room key or even the Staff was not able to open it. Upon trying for theirselves to open it, with no success I was issued Room 212. The AC/ Heater had to be Reset to work properly and the 2nd phone had to be reset.. Other than that. I had a very GREAT stay…
Stayed 1 night in Oct 2023
Response from Nancy on 2 Nov 2023
Thank you for staying with us and taking the time to send a review. We are happy to hear that we were able to resolve these issues in timely and that you enjoyed your stay. We will look forward to serving you again in the future.

8/10 Good

THERESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Nancy on 30 Oct 2023
Thank you for staying with us. We will look forward to serving you in the future.

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Nancy on 29 Oct 2023
Thank you for your 10/10 review. We will look forward to serving you in the future.

4/10 Poor

Rafael

Travelled with family
Liked: Cleanliness
THIS WAS MY SECOND STAY. FIRST TIME WE STAYED AT THE 3RD FLOOR AND EVERYTHING WAS GOOD. LAST TIME WE STAYED AT THE SECOND FLOOR AND THE ROOM SMELLED LIKE HUMIDITY AND HAD A LOT OF ALLERGIES NEXT DAY. THEY NEED TO CHECK THAT ROOM AIR CONDITIONING DRAIN MAYBE WAS PLUGGED AND ALL THE WATER WENT TO THE CARPET, BESIDES THAT THE PLACE IS OK.
Stayed 1 night in Oct 2023
Response from Nancy on 25 Oct 2023
Thank you staying with us. Your satisfaction is very important to us and we will be using your feedback to implement improvements to ensure a superior experience for you and other guest in the future.

8/10 Good

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. We had a small issue with hot water that fixed itself in short order, and front desk staff was great and recommended something to see in the area, that was great.
Stayed 1 night in Oct 2023
Response from Nancy on 24 Oct 2023
Thank you for staying with us and taking the time to send us a review. We will look forward to serving you in the future.

10/10 Excellent

Hui

Stayed 1 night in Oct 2023
Response from Nancy on 25 Oct 2023
Thank you for your 5/5 review. We hope your travels brings you back.

10/10 Excellent

Leticia L

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Best hotel weve stayed in. 5 stars
Stayed 1 night in Oct 2023
Response from Nancy on 24 Oct 2023
Thank for you 5/5 review for our hotel. We will look forward to serving you in the future.