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Reviews of Hampton Inn & Suites Dallas-DFW ARPT W-SH 183 Hurst

2.5 out of 5
Hampton Inn & Suites Dallas-DFW ARPT W-SH 183 Hurst
1600 Hurst Town Center Dr, Hurst, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 942 reviews" "
Rating 8 - Good. 229 out of 942 reviews" "
Rating 6 - Okay. 56 out of 942 reviews" "
Rating 4 - Poor. 41 out of 942 reviews" "
Rating 2 - Terrible. 18 out of 942 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Rooms are spacious, clean and modern.
Stayed 4 nights in Apr 2024

8/10 Good

Anabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for an early morning to the airport. It was close and convenient. Staff was friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a convenient location with access to major highways. But far enough off that it was quite. Felt like a safe area. Parking was abundant.
Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful
Stayed 3 nights in Apr 2024

10/10 Excellent

bethany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All the amenities that you need are all within 5-10 minutes away.
Stayed 7 nights in Mar 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and amenities were great. Pretty new and well maintained. Located between Fort Worth and Dallas. Convenient for our trip.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2024

10/10 Excellent

Rocio

Liked: Staff & service, amenities, property conditions & facilities
Our room was really clean and the complementary breakfast was good. My son loved the waffle station.
Stayed 5 nights in Mar 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 1 night in Mar 2024

10/10 Excellent

Osie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit of an issue due to remodeling. But other than that it was very good and clean.
Stayed 1 night in Mar 2024
Response from michael on 28 Mar 2024
Hope that you enjoyed your stay

6/10 Okay

ADAN

Liked: Cleanliness, staff & service, amenities
It was a nice hotel. But whoever designed the sink was off their game. The faucet is so short and close to the tile that you cant really get your hands underneath it. Just wierd.
Stayed 3 nights in Mar 2024
Response from Michaek on 28 Mar 2024
Designs are all approved by Hil;ton

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok stay
Stayed 1 night in Mar 2024
Response from Michael on 28 Mar 2024
Thank you for your feedback

10/10 Excellent

Charita

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Highway
Stayed 3 nights in Mar 2024
Response from Michael on 28 Mar 2024
Thank you for the feedback

4/10 Poor

Jon

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Construction on the property was a complete mess. Everywhere inside and out.
Stayed 9 nights in Mar 2024
Response from Michael on 28 Mar 2024
The interior construction was completed in June 2023.The exterior construction was restricted to the front door area.

6/10 Okay

Joshua

Liked: Staff & service, property conditions & facilities
Property is newly renovated on the inside, but still under construction on the outside, which we didn’t realize when we booked.
Stayed 4 nights in Mar 2024
Response from Michael on 28 Mar 2024
We have only being painting during the month of March.

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I loved that my TV had my name on it when I entered the room. Very nice touch.
Stayed 1 night in Mar 2024
Response from Michael on 28 Mar 2024
The TV service through Hilton has proven to be well received by the guests. Thank you for the feedback.

10/10 Excellent

Kim

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel, the breakfast was always hot and fresh. Rooms where new and nice.
Stayed 2 nights in Mar 2024
Response from Michael on 28 Mar 2024
We appreciate your business. Thank you for the kind comments.

4/10 Poor

Jessica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unable to get to room for several hours d/t it having been over booked
Stayed 1 night in Mar 2024
Response from Michael on 28 Mar 2024
We do not overbook our rooms. We can never guarantee 100% availability.

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michael on 28 Mar 2024
Thank you for the feedback.

10/10 Excellent

Ronald, Stonewall

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for our family!! The 24 hr. Pool was absolutely awesome for the kids.
Stayed 2 nights in Feb 2024
Response from Michael on 28 Mar 2024
Glad to hear that the kids had a good time with us.

10/10 Excellent

Trent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Packing can be limited later into the night on weekends. Breakfast included is a huge benefit, staff are all really nice.
Stayed 10 nights in Feb 2024
Response from Michael on 26 Feb 2024
We will be finished with painting the exterior of the hotel in the next few days and this will release some additional parking spaces.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is under renovation and the changes are GORGEOUS!! Very comfortable, perfect stay. What made it even better was Malik at the front desk. He was so kind and accommodating.
Stayed 1 night in Feb 2024
Response from michael on 26 Feb 2024
Thank you for your kind feedback. We appreciate your business.

10/10 Excellent

Regina, Canton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated inside and out.
Stayed 2 nights in Feb 2024
Response from moichael on 26 Feb 2024
Thank you for your feedback. We appreciate your business

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, the cleanses, the staff and the breakfast were all amazing!!!!
Stayed 5 nights in Dec 2023
Response from michael on 26 Feb 2024
Thank you for your kind feedback and comments

6/10 Okay

Vanessa

Liked: Cleanliness
We stayed on 4th floor first night elevator was broke. I took the stairs there ready if time there which was 2 nights
Stayed 2 nights in Jan 2024
Response from michael on 26 Feb 2024
I apologize for any inconvenience

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from michael on 26 Feb 2024
Thank you for your business

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from michael on 26 Feb 2024
Thank you for your business

8/10 Good

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from michael on 26 Feb 2024
Thank you for your business

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from michael on 26 Feb 2024
Thank you. We appreciate your business

6/10 Okay

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Light sleepers, request a top-floor room
The property was well-maintained. The room was clean except for the wad of hair on the bathroom floor. The main reason why this hotel did not get five stars from me is the noise level. We were on floor 2. The party above us was up until around 2 a.m., stomping around all over the room. Sounded like just one person, and we never heard voices, just very loud footsteps and stomping. Sometimes it sounded like jumping, but mostly it was loud stomping and pacing--front, back, all sides, the bathroom--very odd. The person was up and at it by 6:30 a.m. The other thing was the bed was hard as a rock. We could not get comfy. I woke up with a sore back. The pillows, I guess, were of feathers, very soft, and they provided no support once you put your head on them. They would just smash down to nothing. This hotel is pet friendly, which is why we chose it, but there isn't a good place to walk your dog. The building has spots of grass and rocky areas, lots of it uneven. There was a supply of doggy bags in case you forgot to bring one, which was nice. There was some type of work being done, because there was heavy equipment on the side lot, which was littered with foam pieces. Positives: All the bath products were sulfate-free. The coffee was good, and the breakfast was a typical free breakfast--fruit, oatmeal, make-your-own waffles, boiled and scrambled eggs (no other proteins). Front desk person at check-in was friendly.
Stayed 1 night in Dec 2023
Response from Michael on 31 Dec 2023
Thank you for your comments and feedback. We appreciate your comments and your business.

10/10 Excellent

Volker, The Woodlands

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice spacious and clean room, excellent breakfast. Checking in, make sure to NOT get a room near the elevator shaft, it’s extremely noisy and disturbing at night. We knew this from a previous stay and avoided it this time.
Stayed 1 night in Dec 2023
Response from Michael on 31 Dec 2023
Thank you for your comments and feedback

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hampton Inn
Second time staying and will stay again. The front desk clerk was very nice. My only complaint was the people slamming doors very early in am and kid’s running up and down hall yelling but that’s not the hotel’s fault that is lack of manners especially when the parent was with them. The hotel itself is a great location and great place to stay.
Stayed 2 nights in Dec 2023
Response from Michael on 31 Dec 2023
Thank you for your comments and feedback.

8/10 Good

Christina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Michael on 31 Dec 2023
Thank you for your feedback

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Staff was super helpful and friendly.
Stayed 2 nights in Dec 2023
Response from Michael on 31 Dec 2023
Thank you for your kind comments

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and accommodating. The rooms were very clean. The bed was very comfortable. It was a great experience. Will definitely stay there again.
Stayed 1 night in Dec 2023
Response from Michael on 31 Dec 2023
Thank you for your kind comments and feedback. We appreciate your business

10/10 Excellent

Ma criselda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michael on 31 Dec 2023
Thank you for your feedback

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Amazing! The weekday cookies too!
Stayed 6 nights in Nov 2023
Response from Michael on 31 Dec 2023
The kids look forward to the cookies as well every day.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Trouble checking in.
When i was checking in they had my reservation under some one else name. But then they were able to still get me the same room with a lower rate. the elevator on the left level 2 did not work. The bathroom in the family suite smelled like sewer. Other wise it was a perfect fit, clean and quiet.
Stayed 2 nights in Dec 2023
Response from Michael on 31 Dec 2023
Thank you for your comments and feedback. Both elevators are working correrctly.

8/10 Good

Keisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Everything was super clean breakfast was awesome if I could say one thing around 7 till check out it sounded like a dance off on the floor above.
Stayed 1 night in Dec 2023
Response from Michael on 31 Dec 2023
I apologize for the inconvenience

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The staff where very helpful and friendly. Breakfast was plentiful and fresh. Hotel and rooms modern, spacious and clean.
Stayed 21 nights in Nov 2023
Response from Michael on 31 Dec 2023
We have completed the interior renovations. Thand you for your feedback

10/10 Excellent

Cherie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was no paper or notepads and there were no brochures
Stayed 3 nights in Nov 2023
Response from Michael on 31 Dec 2023
The note paper is available at the front desk. We had to remove it from the rooms during Covid.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here was great. Michael Bird went above and beyond. Will definitely stay again
Stayed 7 nights in Nov 2023
Response from Michael on 31 Dec 2023
Thank you for your very kind comments and feedback

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
little to no privacy
Nice clean hotel with excellent staff. My only complaints are there is not nearly enough parking between this hotel and the one it shares a parking lot with-I had to park on the street both nights or my stay. Also the walls are PAPER THIN. I could hear every conversation inside with each door I passed and if your room neighbor is in the bathroom, it literally sounds like they are in yours. A little uncomfortable to say the least as a single woman staying there. However I have nothing to say about the cleanliness or staff-both we’re excellent in that matter
Stayed 2 nights in Nov 2023
Response from Michael on 20 Nov 2023
We own both of the hotels with a common parking area. I'm sorry that you had problems parking.

8/10 Good

Andrew G

Liked: Cleanliness, staff & service, property conditions & facilities
Pillows were very comfortable and clean updated room.
Stayed 1 night in Nov 2023
Response from michael on 20 Nov 2023
Thank you for your feedback

10/10 Excellent

Harold

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2023
Response from Michael on 20 Nov 2023
Thank you for your feedback

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Stayed 2 nights in Nov 2023
Response from Michael on 20 Nov 2023
Thank you for your kind comments

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to stay in Hurst
Flawless check-in and clean rooms. Great hotel! Great staff!
Stayed 2 nights in Nov 2023
Response from michael on 20 Nov 2023
Thank you for your business

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit family in Bedford at least twice a year. This was my first stay at this Hotel but will not be my last. I really enjoyed every aspect of my stay. Great quality, great price. I'm looking forward to my next stay in the spring.
Stayed 5 nights in Oct 2023
Response from Michael on 20 Nov 2023
We appreciate you choosing to stay with us.

10/10 Excellent

Cathey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice and clean. The girls in the front were extremely helpful. Rooms where clean.
Stayed 1 night in Oct 2023
Response from Michael on 20 Nov 2023
We appreciate your business

10/10 Excellent

lindim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
No complaints.
Stayed 10 nights in Oct 2023
Response from Michael on 20 Nov 2023
Thank you for your kind comment