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Reviews of Homewood Suites by Hilton Fort Worth - Medical Center, TX

3 out of 5
Homewood Suites by Hilton Fort Worth - Medical Center, TX
2200 Charlie Lane, Fort Worth, TX

Reviews

9.6

Exceptional

Rating 10 - Excellent. 462 out of 590 reviews" "
Rating 8 - Good. 108 out of 590 reviews" "
Rating 6 - Okay. 11 out of 590 reviews" "
Rating 4 - Poor. 6 out of 590 reviews" "
Rating 2 - Terrible. 3 out of 590 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Areli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is open parking but still got charged for it.
Stayed 2 nights in Apr 2024
Response from Hillot Rogers on 11 Apr 2024
We are please to know that you enjoyed your stay with us Areli. Thank you for your feedback! We look forward to seeing you again.

10/10 Excellent

Daniel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fantastic. Spacious and clean. No problems with parking. Will definitely recommend and stay here again.
Stayed 2 nights in Mar 2024
Response from Hillot Rogers on 11 Apr 2024
We are so happy to hear that you had a wonderful stay! Thank you for choosing Homewood Suites and we look forward to welcoming you back!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again, the breakfast options we good, food was too and I love that there is a putting green!
Stayed 1 night in Mar 2024
Response from Hillot Rogers on 19 Mar 2024
We are so happy that you enjoyed your stay with us, Andrea. We look forward to welcoming you back!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hillot Rogers on 1 Apr 2024
We are so happy to know that you enjoyed your stay with us, Christopher!

10/10 Excellent

Chris, Las Vegas

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great staff comfortable bed clean room. Would stay again.
Stayed 3 nights in Feb 2024
Response from Hillot Rogers on 19 Mar 2024
Thank you for your review, Chris! We're happy to hear you had a comfortable stay. We can't wait to welcome you back to Fort Worth.

8/10 Good

Jim

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hillot Rogers on 1 Apr 2024
Thank you so much for staying with us Jim! I hope that we are able to deliver a 5 out of 5 experience for you on your next visit to Fort Worth!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel service ehhhh
Check in was less than amazing. Even though it was booked and paid for on hotels.com she authorized my card for the full amount. I have never any other hotel on here do that, it took a week for the additional pending charge to finally go away. Then tried to charge me more for parking until I showed that is not what the app said about the property when I booked so she “waived” it. I asked where the room was in the hotel since it was midnight and I had 2 under 2 with me and she told us the wrong door to use it was next to a different door. We even moved our car because it was the wrong side of the hotel compared to our room. Plus housekeeping came by at 8:30 pounding on the door even though we had the sign out to not. Overall hotel was nice and clean but check in experience was so bad doubt I would stay there again.
Stayed 1 night in Jan 2024
Response from Hillot Rogers on 19 Jan 2024
Hi Mr. Jackson,We are sorry to hear about your check in experience not being at the level you expect as well as your personal card being swiped over. I see that it was refunded and I hope that the funds returned to you in a timely matter. I am going to give you a call to follow up on your stay. Thank you

10/10 Excellent

Sharon

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I enjoyed my stay. ActuallyThe sta girl was amazing. I am legally blind and the front desk lady was nice enough to show me to my room.
Stayed 14 nights in Dec 2023
Response from Hillot Rogers on 19 Jan 2024
Hi Sharon! Thank you for your stay and feedback! We are happy that we played a part in making your a smooth experience.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hillot Rogers on 19 Jan 2024
Thank you for your stay and your review Stephanie! We're happy to see your stay was satisfactory.

4/10 Poor

Michael Aaron

Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from Hillot Rogers on 19 Jan 2024
Thank you for your stay Michael. We are sorry to see that your stay was less than satisfactory. Can you share what we can do better?

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
It was a clean hotel with a friendly staff. They offered breakfast daily (price included with room) which was pretty good. It was a safe area with plenty of parking. The rooms were clean and neat looking. We were very satisfied with our stay.
Stayed 3 nights in Dec 2023
Response from Hillot Rogers on 19 Jan 2024
Thank you for your stay and feedback! We are happy to hear that you had a satisfactory stay with us. We hope to make your stay even better the next time around.

10/10 Excellent

Cordey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hillot Rogers on 19 Jan 2024
Thank you for your stay Cordey!

8/10 Good

KELSEY

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Hillot Rogers on 19 Jan 2024
Thank you for your review and your stay, Kelsey! We look forward to seeing you again.

10/10 Excellent

Marco

Stayed 2 nights in Dec 2023
Response from Hillot Rogers on 19 Jan 2024
Thank you for your stay and review!

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great location. Room was clean and there was a ceiling fan which you never see in hotels.
Stayed 1 night in Dec 2023
Response from Hillot Rogers on 19 Jan 2024
Thank you for your stay and your feedback Dustin! We hope to welcome you back to Fort Worth in the near future!

8/10 Good

Fonda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the hospital
Stayed 1 night in Nov 2023
Response from Hillot Rogers on 29 Nov 2023
Thank you for your stay and your review Fonda! We hope to welcome you back and make your stay a 5 out of 5 next time.

10/10 Excellent

Joseph, Lubbock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omar was very helpful and made checking in very easy
Stayed 1 night in Nov 2023
Response from Hillot Rogers on 16 Nov 2023
We are happy to hear you enjoyed your stay Joseph! We'll make sure to deliver your praise to Omar. We look forward to your next visit!

10/10 Excellent

Griff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Hillot Rogers on 16 Nov 2023
Thank you for your stay and your review Griff!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hillot Rogers on 3 Nov 2023
Thank you for your stay and review, Michael. We're happy to hear you enjoyed your stay with us!

10/10 Excellent

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hillot Rogers on 16 Oct 2023
Thank you for your review Amy! We are happy to hear that you enjoyed your stay with us and can't wait to see you again soon!

10/10 Excellent

Sandy

Stayed 1 night in Oct 2023
Response from Toni Uzzell on 30 Oct 2023
Thank you so much for staying with us here at Homewood Suites! We hope that you enjoyed your stay and we can't wait to welcome you back in the near future!

8/10 Good

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hot tub and pool. The breakfast in the morning was good and filling. It changes every day. Parking is $12 per day.
Stayed 2 nights in Sep 2023
Response from Hillot Rogers on 13 Oct 2023
Thank you for sharing your experience with us Bianca! We are happy that you enjoyed your stay at Homewood Suites! We hope to see you again sooner rather than later!

6/10 Okay

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hillot Rogers on 16 Oct 2023
Thank you for your stay and your review Laurie! We hope to welcome you back to Fort Worth soon and make your stay even better and above satisfactory.

10/10 Excellent

Shawn and Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hillot Rogers on 21 Sept 2023
Thank you for your stay and review, Shawn and Chris! We are happy to know that you enjoyed your time with us and we hope to welcome you back soon!

10/10 Excellent

Destinee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late Check Out
The front desk was very helpful in getting us a late check out last minute.
Stayed 1 night in Sep 2023
Response from Toni Uzzell on 12 Sept 2023
Thank you for staying with us here at Homewood Suites! We are always here to ensure your stay is the best, and we hope that we can welcome you back in the near future!

2/10 Terrible

Nick

Travelled with family
Worst stay ever.
The hotel room is run down and very outdated for a Hilton. The room was dirty and terrible bedding and pillows. The price point is over double what we paid for the embassy suites by Hilton in Houston and very poor service with the night staff. The gentleman was rude and not very helpful. We got a newer hotel with many more amenities and free services for less than half the home suites price.
Stayed 1 night in Sep 2023
Response from Toni Uzzell on 11 Sept 2023
Thank you for your most recent stay with us and thank you for taking the time to speak with me. We appreciate all feedback and use this to grow as a better team to provide better service. I hope that we get to welcome you and your family back here very soon.

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Toni Uzzell on 5 Sept 2023
Thank you for staying with us at Homewood Suites! We can't wait to welcome you back in the near future!

10/10 Excellent

Shawn and Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 1 night in Aug 2023
Response from Toni Uzzell on 5 Sept 2023
Thank you for staying with us here at Homewood Suites! We can't wait to welcome you back in the near future!

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2023
Response from Toni Uzzell on 5 Sept 2023
Thank you for staying with us here at Homewood Suites! We hope that we get to welcome you back in the near future!

8/10 Good

shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've done 3 summer 'staycays" here & always enjoy the pool. it's lovely, open & spacious : )
Stayed 2 nights in Aug 2023
Response from Toni Uzzell on 5 Sept 2023
Thank you for coming back for a "staycay" we appreciation you and can't wait to welcome you back!

8/10 Good

Justin

Stayed 1 night in Aug 2023
Response from Toni Uzzell on 11 Sept 2023
Thank you for staying with us here at Homewood Suites! We hope that we can welcome you back to Fort Worth very soon.

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the stay!
Stayed 1 night in Jul 2023
Response from Toni Uzzell on 5 Sept 2023
Thank you so much for staying with us! We hope you enjoyed your stay!

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet and safe. Couldn't ask for me. Great property!
Stayed 7 nights in Jul 2023
Response from Hillot Rogers on 15 Aug 2023
We are happy you enjoyed your stay Curtis! Thank you for choosing Homewood Suites and we look forward to welcoming you back in the near future.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
$12 parking surprise
I had a medical procedure done nearby, and this hotel was very convenient. Hot breakfast was great. I was a little surprised when they charged me for $12 for parking. Seemed odd for this type of hotel.
Stayed 1 night in Aug 2023
Response from Hillot Rogers on 15 Aug 2023
Thank you for your feedback George. We are happy to hear you enjoyed your stay during your procedure and we hope to welcome you back soon!

10/10 Excellent

Shelly

Stayed 2 nights in Jul 2023
Response from Hillot Rogers on 1 Aug 2023
We are happy you enjoyed your stay Shelly! We can't wait to welcome you back to Fort Worth!

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best!
This is a beautiful hotel with clean room and super friendly staff! We loved our stay!
Stayed 2 nights in Jun 2023
Response from Hillot Rogers on 1 Aug 2023
Thank you so much for staying with us Misty! We look forward to welcoming you back in the near future.

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location; excellent amenities/breakfast.
Stayed 3 nights in Jul 2023
Response from Hillot Rogers on 17 Jul 2023
Hi Catherine!We are happy to hear you enjoyed your stay with us! We hope to welcome you back to Fort Worth in the near future.

10/10 Excellent

melvyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hillot Rogers on 17 Jul 2023
Hello Melvyn!Thank you for your stay! We are happy you enjoyed your stay with us! We hope to welcome you back to Fort Worth soon!

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Parking fee is sprung on you. Not listed.
Stayed 1 night in Jun 2023
Response from Toni Uzzell on 12 Jul 2023
Thank you for staying with us, I am very sorry that the parking fee information is provided easliy. We will work on this, and we hope that we can welcome you back soon.

10/10 Excellent

Erik

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick 1-night and family friendly with pool
Stayed 1 night in Jul 2023
Response from Toni Uzzell on 12 Jul 2023
Thank you so much for staying with us! We can't wait to welcome you back!

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel. Easy access. Easy parking. Good location. Hotel is nice and clean. Staff is very friendly. Breakfast was not the greatest but it was ok. The only complaint we had is the guest next to us had dogs that barked, howled & fought loudly starting very early in the morning and the owner loudly yelled at them as well. I didn't realize the hotel allows pets but this person should have more respect for other guests than to yell at his pets and allow them to be a disturbance. It was very frustrating.
Stayed 1 night in Jun 2023
Response from Hillot Rogers on 3 Jul 2023
Hello Phillip,Thank you for staying with us in Fort worth and we hope to see you again in the future. We understand your frustrations and apologize for any and all inconvenience you experienced. We hope to welcome you back and we look forward to making your stay more enjoyable.

10/10 Excellent

Judy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Hillot Rogers on 3 Jul 2023
Hi Judy! Thank you for visiting Fort Worth and choosing Homewood Suites! We are happy to hear you enjoyed your stay and look forward to welcoming you back to Fort Worth in the near future.

6/10 Okay

JOHN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
very clean, poor mattress
Impressed by size of room, amenities and cleanliness, esp bath area. 1. shampoo dispenser empoty. 2. mattress was very poor. Felt worn out. Instant backache. Met a gentleman in the elevator next morning and asked how his night was. He mentioned the poor mattress also.
Stayed 1 night in Jun 2023
Response from Hillot Rogers on 3 Jul 2023
Hello Phillip,Thank you for staying with us in Fort worth and we hope to see you again in the future. We understand your frustrations and apologize for any and all inconvenience you experienced. We look to make your stay more comfortable and enjoyable the next time you are in town. We are looking forward to welcoming you back in the near future.

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facilities, and surroundings. We had been told there would be no charge for parking at Homewood, but that the Hilton charged $12.00. Surprise!
Stayed 1 night in Jun 2023
Response from Hillot Rogers on 19 Jun 2023
Thank you so much for your stay with us here at Homewood Suites! We hope you enjoyed your stay while in Fort Worth and your feedback is very much appreciated.

6/10 Okay

Michael

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Towels were yellow and had rips and holes in them. Pool was ok, nice temp. Room had stains on walls and bed
Stayed 1 night in Jun 2023
Response from Toni Uzzell on 12 Jul 2023
Thank you for your most recent stay with us here at Homewood Suites, I am very sorry to hear that your overall stay was not 100% satisfactory. We always strive to provide a clean, and enjoyable experience. We are working together to ensure all of these issues are addressed, and we hope that we can welcome you back in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Hillot Rogers on 12 Jun 2023
Thank you for your stay! We look forward to welcoming you back to Fort Worth in the near future.

8/10 Good

Chanci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hillot Rogers on 1 Jun 2023
Thank you so much for your stay with us here at Homewood Suites! We hope we can see you in the near future and make your stay better than before.

10/10 Excellent

RIDDHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property, very friendly and helpful front desk! The best!
Stayed 3 nights in May 2023
Response from Hillot Rogers on 12 May 2023
Thank you so much for staying with us here at Homewood Suites! We hope that we can welcome you back in the near future!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great option for three people.
Stayed 1 night in May 2023
Response from Hillot Rogers on 12 May 2023
Thank you so much for staying with us here at Homewood Suites! We hope that we can welcome you back in the near future!

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was very easy, staff was all very friendly.
Stayed 1 night in Apr 2023
Response from Hillot Rogers on 12 May 2023
Thank you so much for staying with us here at Homewood Suites! We hope that we can welcome you back in the near future!