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Reviews of Motel 6 North Richland Hills, TX

2 out of 5
Motel 6 North Richland Hills, TX
7804 Bedford Euless Road, North Richland Hills, TX

Reviews

7.0

Good

Rating 10 - Excellent. 136 out of 434 reviews" "
Rating 8 - Good. 111 out of 434 reviews" "
Rating 6 - Okay. 67 out of 434 reviews" "
Rating 4 - Poor. 44 out of 434 reviews" "
Rating 2 - Terrible. 76 out of 434 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was more than helpful with a technical issue. But the area did seem a bit unsafe.
Stayed 1 night in Apr 2024

2/10 Terrible

Jose

No reservations at location
Stayed 1 night in Apr 2024

4/10 Poor

Anna

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We stayed here because we had two dogs with us and were in the process of moving out of state and needed a place to stay while moving out of our home and wrapping up last minute details in the area. Our stay was for 10 nights, but we ended up leaving a night early due to issues. To start with, there was noise all hours of the night, random cars pulling into the back parking area by the pool, backing in so they can watch rooms, and then people either meeting them briefly in the parking lot or they make their way up to one of the rooms after what I am assuming, some signal is given! VERY SUSPICIOUS... not sure what goes on at this place at night, but pretty sure the random characters that pull into the back parking lot and sit are not just looking for a room to stay! Secondly, we were told there was maid service twice weekly - never got maid service once..AND it was not because of a "do not disturb" sign because those were not wven available to hang! Lol Everytime I would go ask the front desk for new towels, the young lady working was somewhat rude - insisting that I should be supplied these towels by the nonexistent maid service. The fourth night we were there, we came out in the morning to walk the dogs and there were cigarette butts on my car hood that had evidently been flicked from the 2nd story. RIDICULOUS! We actually left one night early because we found a broken rifle with a silencer behind the dumpster on the morning stroll with the dogs. Avoid this place - UNSAFE!
Stayed 10 nights in Mar 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Poor

Fernando

Travelled with partner
Disliked: Cleanliness, staff & service
Not real clean,towels were stained bed linens looked old,front door not good condition
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Sara

Disliked: Cleanliness, amenities, property conditions & facilities
This place is Horrible! Traveled for one night worst night ever! My first initial room had blood on the bedspread clearly the bed sheets wasn't changed. Also, it wreaked of cigarette smoke. I switched rooms asked for new sheets they were old with stains and cigarette burns on them, even the mattress protector was stained. Toilet sit had burned marks on it. loose hair on everything. The tub had three rings around it. I had purchased cleaning supplies to clean the room. It was very nasty! Only one lock on the door which didn't latch well. I will not be returning.If you can please spend the extra money to stay comfortably.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Okay

Angela Ellen M

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The tv channels are off 8 is 11 4 is the guide Shower was slippery Trash all over the property
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Tammy

Disliked: Cleanliness, property conditions & facilities
Trash in the parking lot. A trash bag in the grass by the stairs Parking lot holds water. Door to the room was hard to open up to get in.
Stayed 1 night in Feb 2024

6/10 Okay

Malik

Was pretty good
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed it. It was super quiet.
Stayed 1 night in Feb 2024

8/10 Good

Ben

Stayed 1 night in Feb 2024

10/10 Excellent

A C

Liked: Cleanliness, staff & service, property conditions & facilities
The staff
Stayed 2 nights in Feb 2024

2/10 Terrible

Shelby

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Porshia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The towels were not fresh they had stains , there was a cigarette hole in the bed spread I understand that this is a Motel 6 but that needs to be addressed
Stayed 1 night in Feb 2024

2/10 Terrible

larenda k

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Larenda,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

A C

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 1 night in Jan 2024

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
super dirty
Stayed 1 night in Jan 2024

10/10 Excellent

Isiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jennifer

Liked: Staff & service
Stayed 1 night in Jan 2024

6/10 Okay

A C

Stayed 2 nights in Jan 2024

10/10 Excellent

Shamron

Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Older motel.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 23 Jan 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Zekrullah

Liked: Cleanliness, staff & service, property conditions & facilities
I like this place because it’s clean
Stayed 1 night in Jan 2024

8/10 Good

Casey

Travelled with family
Stayed 1 night in Dec 2023

4/10 Poor

Kim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 1 night in Dec 2023

2/10 Terrible

Connor

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Nicole

Disliked: Property conditions & facilities, room comfort
Mediocre at best
I guess it was clean it just didn’t feel clean. Shades didn’t do anything, was so light in the room all night. Bed was mediocre and the walls are paper thin. Wish I spent the extra $10-$20 for a different place to stay
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Nicole,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Dec 2023

2/10 Terrible

Justino

Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting place very unsanitary
Very un friendly staff very dirty rooms and sheets we checked in saw the room and asked to be refunded and were refused a refund very disgusting place
Stayed 3 nights in Dec 2023
Response from Nancy Y. on 3 Jan 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Bedding was stained and had holes in it, rooms had a funky smell. Bottom of door was broken.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Brianna

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jose

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Erica

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2023

2/10 Terrible

Dwayne

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had bed bugs in the rooms and was completely filthy. The floors, walls, bedding, and bathroom looked like they are not cleaned. We got bitten up in the night and found bed bugs in the beds the next morning. We went to the front desk to talk to a manager and was blown off and told the manager is in India and can't be reached. There were 2 other guest in there complaining about how dirty their rooms were at the same time we were. I will be disputing the Expedia charges with our credit card company. DEFINITELY AVOID THIS DIRTY MOTEL. I can't believe Expedia would allow places like this to be on their site. Worst stay ever.
Stayed 3 nights in Dec 2023

10/10 Excellent

larry

Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good location, easy check in, good price
Stayed 1 night in Dec 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first thing I noticed is the warm welcome I receive from the young lady in the office, that was the most powerful impression and set the stage for my entire state. On the improvement side, it's how there service people use some metallic like sound knocking on my door to communicate without an invitation or expecting. I found it intrusive. As most of the other hotels do. I would prefer just a simple phone call respecting my time and privacy. And the ground floor room parking in front of the door should be marked and reserved for that room. And help with luggage. All things considered it is the best hotel in the area, and I have visited several. John Business and medical provider
Stayed 1 night in Nov 2023

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful and friendly. Rooms were clean. Convenient location
Stayed 5 nights in Nov 2023

4/10 Poor

Doug

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking for the cheapest room around when I found this, so I knew what to expect. I expected a run down building with little to no amenities. I even half expected it to be right underneath the convergence of several major highways, so all you hear all night long is traffic. What I didn't expect was the toilet tank to not refill, so I had to press the valve manually to re-fill it - and the first time I did it, the fill hose came loose and sprayed water all over the bathroom, so I had to use all the towels to dry it. And then when I went to the front desk and politely told them that the toilet needed attention, and that I would need fresh towels in my room they ignored it.
Stayed 5 nights in Nov 2023

6/10 Okay

Amber

Travelled with family
Disliked: Staff & service
Service at the front desk was terrible. The clerk spent the entire check in process on her phone, which resulted in her asking the same questions many times, as she was not paying attention. The floors were very sticky, and the towels had dirt on them and smelled bad. Bed comfort was decent, television channels available were okay. Water pressure was awful though. Overall I’d say about a 5/10.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 28 Nov 2023
Hi Amber,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

6/10 Okay

Chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got to room and sheets and comforters were stained and had hair on them. They did give another room but the comforters had stains on them also. No water pressure and drains were really slow. The vending machines were completely empty the whole stay.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 28 Nov 2023
Hi Chris,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Should We Stay or Should We Go
The non smoking room did not smell like smoke and could hear very little of what was going on in other rooms or outside, that was the best thing about the motel/room. The outside areas wreaked of cigarettes and marijuana, whether you were in the front of the motel, on the side of the motel, or in the back area, if you don't mind it, then not a problem, but I don't like smelling it constantly. We had to use the back stairs to access our front of motel room because the stairs in front were broken and missing steps. Some people were using them anyway, but definitely a safety hazard. The clerk checking people in only wanted to say certain things and phrases because their English wasn't so good or just didn't want to engage with customers, which really wasn't a problem, just couldn't answer certain questions that were off script for them. The bathroom had red mildew in the tub/shower, and the base of the faucets had crud around them, so they weren't really wiped down very well and dirt is allowed to accumulate. It wasn't the worst, but we have had better experiences with Motel 6. If those things don't bother you, then by all means, book it and enjoy your stay in NRH.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 28 Nov 2023
Hi Traveler,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Fair for the price
I needed to find a motel that did not require a deposit for incidentals. This was the only location within a reasonable distance. There was construction in the immediate area. The noise from the highway was overwhelming not to mention the amount of traffic. As far as the motel itself, some of the staff was rude. Checkout time is 11am and by 11:05am, a guy comes knocking on your door to see of you are leaving. If you dont answer in 30 seconds, he opens the door. I needed a room for 3 nights and was going to a different area. I understand this isn't 5 star but dont impose on people's privacy.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 28 Nov 2023
Hi TravelerThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

6/10 Okay

Ange

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Cindy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is gross. There was a big roach in my room. Constant noise going on all around me between people talking right outside my doors and constant traffic sounds. Would never recommend it
Stayed 1 night in Nov 2023

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Alberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Too late at night to comment.
Stayed 1 night in Nov 2023

8/10 Good

Marc

Liked: Cleanliness, staff & service, room comfort
Is a older motel 6 that needs some work overall stay was a 3 star
Stayed 3 nights in Oct 2023
Response from Nancy Y. on 7 Nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, room comfort
What the SMELL!?!
The room looked clean, but had a strange smell... The heater smelled so badly we had to turn it off. Otherwise, nice quiet stay.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 7 Nov 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6