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Reviews of Springhill Suites Dallas Mansfield

3.5 out of 5
Springhill Suites Dallas Mansfield
3126 E Broad St, Mansfield, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 365 out of 483 reviews" "
Rating 8 - Good. 79 out of 483 reviews" "
Rating 6 - Okay. 15 out of 483 reviews" "
Rating 4 - Poor. 10 out of 483 reviews" "
Rating 2 - Terrible. 14 out of 483 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelvin

Liked: Amenities
Very clean and relaxing.
Stayed 3 nights in May 2024

10/10 Excellent

Philip

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet
Stayed 1 night in May 2024

10/10 Excellent

Linda, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Cartrail, Haughton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property clean and it’s near a lot of options
Stayed 1 night in May 2024

10/10 Excellent

Tina

Business traveller
Liked: Amenities
Very nice!
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean, friendly staff. Only complaint was people upstairs from me wouldn’t tell their kids to stop jumping all over the place well past midnight but that’s not the hotels fault.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ginger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy and well priced.
Stayed 2 nights in Apr 2024

10/10 Excellent

Caleb

Stayed 2 nights in Apr 2024

10/10 Excellent

Jorge

Stayed 1 night in Apr 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Mayra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great extra comfy bed and pillows
Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Louis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
My stay was wonderful, the staff was very courteous. Room was clean and spacious. The sink in my bathroom did not work and the door to the room would shake throughout the night. Staying alone with a small child made for a long night when the door would rattle as if someone was fying to enter the room. The breakfast was well made and hot and fresh. Overall a great experience.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Denitra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in Feb 2024

10/10 Excellent

William

Stayed 2 nights in Jan 2024

10/10 Excellent

suzan

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stay ! Clean & quiet. Excellent breakfast. Friendly and nice staff.
Stayed 1 night in Jan 2024

8/10 Good

Yuri, Aventura

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 4 nights in Jan 2024

10/10 Excellent

Dawn

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay
2nd stay at this hotel while visiting family. Always a good experience.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Person working front desk was nice and friendly, it was nice and clean
Stayed 1 night in Dec 2023

10/10 Excellent

Tien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Reuben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Vicky

Disliked: Cleanliness
I didn't like the fact that I came across a bed bug. My time remained there made me very uncomfortable.
Stayed 14 nights in Nov 2023

10/10 Excellent

Lindsey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast offerings were great! Wish the bar would have been open. Room was clean, and the hotel was clean and staff was friendly!
Stayed 3 nights in Nov 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go To Hotel in Mansfield!!
Very nice hotel, super cute, great location and very good breakfast!
Stayed 1 night in Nov 2023

10/10 Excellent

Kim

Stayed 1 night in Nov 2023

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property. Quiet, roomy rooms. Rotating hot options at breakfast.
Stayed 2 nights in Nov 2023

10/10 Excellent

Hongloan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it all
Stayed 1 night in Nov 2023

10/10 Excellent

tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tracy
We read the reviews. This Hotel exceeded our expectation. The location was absolutely great. The night front desk was excellent!!! Jonathan had a great smile at 12 midnight and very professional. Palak at the front desk had a great smile and professional as wellness.
Stayed 1 night in Oct 2023

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean property and nice modern features in rooms.
Stayed 2 nights in Aug 2023
Response from General Manager on 17 Oct 2023
Dear Aaron Thank you so much for the great review; we appreciate your time. We hope to see you next time you are in town.

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on 17 Oct 2023
Dear Leslie We appreciate the great review; thank you so much for staying at our SpringHill Suites Dallas Mansfield.

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from General Manager on 5 Oct 2023
Dear Richard, Thank you so much for staying with us; we hope to see you again in the near future.

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my safe !
Stayed 2 nights in Sep 2023
Response from General Manager on 29 Sept 2023
Hello Tiara Thank you for taking the time to review our property; we appreciate your feedback.

10/10 Excellent

Lucinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Very unique room setup. Would stay here again. Bed was comfortable too.
Stayed 1 night in Aug 2023
Response from General Manager on 5 Oct 2023
Dear Lucinda, We are glad to hear the you enjoyed your stay with us. We appreciate your time and feedback.

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and property
Stayed 1 night in Sep 2023
Response from General Manager on 29 Sept 2023
Dear Brenda, Thank you for taking the time to share your feedback; we are glad to hear that you had a positive experience. We hope to see you next time you are in town.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest place. The room was very clean. I got a suite and the setting area has a lot of space. The staff was every friendly and helpful. I certain it was fairly new. Room was very modern.
Stayed 2 nights in Sep 2023
Response from General Manager on 5 Oct 2023
Dear Anna, Thank you so much for choosing to stay at our SpringHill Suites. We are happy to hear that we met your expectations during your stay. We hope to see you again in the near future.

8/10 Good

Samantha, Spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Roomy. Clean. The ONLY thing is very low water pressure and the lighting around the mirror in the bathroom could be brighter. Other than that, very nice.
Stayed 2 nights in Sep 2023
Response from General Manager on 29 Sept 2023
Dear Samantha, Thank you so much for your feedback. I have shared your feedback with our team to ensure the necessary guidelines are in place to prevent this from occurring in the future.

2/10 Terrible

Frankie

I booked through Expedia and paid out, I check out and noticed they charged my card again not only for the whole room and the incidental fee? Make that make sense
Stayed 1 night in Aug 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from General Managaer on 25 Aug 2023
Dear Brian Thank you so much for your feedback; we hope to see you again in the future.

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied…
Our stay was amazing and would recommend this hotel to anyone.
Stayed 3 nights in Aug 2023
Response from General Manager on 25 Aug 2023
Dear Sherri, Thank you so much for your kind words about your stay at our hotel. We are so happy to hear that you had an amazing time Your feedback is very important to us, and we will use it to continue to improve our services.We hope you will visit us again soon!

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and modern looking. Besides coffee, didn’t try the continental breakfast.
Stayed 2 nights in Aug 2023
Response from General Manager on 22 Aug 2023
Dear Victor, Thank you for your feedback on your recent stay at our SpringHill Suites Hotel in Mansfield. We are always looking for ways to improve our service, and your comments are very helpful. We hope to see you again in the near future. Best regards

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from General Manager on 22 Aug 2023
Dear David, Thank you so much for staying with us; we appreciate your feedback. We hope to see you next time you are in town. Best regards,

10/10 Excellent

felipe

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from General Manager on 22 Aug 2023
Dear Felipe, Thank you so much for staying with us; we appreciate your feedback.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Overall good, the check in staff was less than accommodating. I asked to see if I could get a king suite instead of the double queen I booked online. Was told they can't make any changes if you book through a third party. seems like it would have helped you rent more rooms since I only need one bed.
Stayed 6 nights in Aug 2023
Response from General Manager on 25 Aug 2023
Dear Anonymous, Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the our team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.Best regards,

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2023

8/10 Good

LEAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023