Studio Suite, 2 Queen Beds, Non Smoking

Reviews of Super 8 by Wyndham Fort Worth TX

2 out of 5
Super 8 by Wyndham Fort Worth TX
7318 Calmont Ave, Fort Worth, TX

Reviews

5.0
Rating 10 - Excellent. 150 out of 1001 reviews" "
Rating 8 - Good. 142 out of 1001 reviews" "
Rating 6 - Okay. 154 out of 1001 reviews" "
Rating 4 - Poor. 147 out of 1001 reviews" "
Rating 2 - Terrible. 408 out of 1001 reviews" "

5.0/10

Cleanliness

5.6/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Great hotel , great service
Stayed 3 nights in May 2024
Response from Hotel Manager on 19 May 2024
Dear Shannon,Thank you for your positive feedback! We're glad to hear you enjoyed our hotel and service. We look forward to welcoming you back soon!Sincerely, Miran PatelHotel Manager

6/10 Okay

Jason

Liked: Cleanliness
Disliked: Amenities
The room I was assigned did not face the parking area. I did not like that I couldn't see my vehicle. Pleasantly surprised each morning when I saw I had no broken windows and my vehicle was still in the parking lot. Room appeared clean, however the floor was slick, like they used a dirty mop to clean the floor. I could have spent a day in this room alone fixing minor issues that appeared to be neglected, i.e. the faucet was not mounted properly to the sink. Breakfast ended at 9 AM. Why? I will not be booking at this hotel again.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 10 May 2024
Dear Jason,We apologize for the inconveniences you experienced during your stay. Your feedback regarding the room location, cleanliness, and maintenance issues is noted, and we'll address these promptly to ensure a better experience for our guests. We appreciate your comments and regret that we fell short of your expectations. Thank you for bringing these matters to our attention.Sincerely, Miran PatelHotel Manager

2/10 Terrible

Kevin

Disliked: Staff & service, property conditions & facilities
Clerk was rude . Asked for smoking room and got a non smoking room that smelled like smoke. Would not recommend.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 2 May 2024
Dear Kevin,We apologize for the inconvenience and the rudeness you encountered during your stay. Your feedback is concerning, and we take it seriously. We'll address the issue with the clerk's behavior and ensure that guests' room preferences are accommodated accurately in the future. We regret that your experience did not meet expectations.Sincerely, Miran PatelHotel Manager

10/10 Excellent

Cortez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Hotel Manager on 28 Apr 2024
Dear Cortez,Thank you for choosing our hotel for your stay and for the five stars you've awarded us based on your experience. We hope you had a delightful stay. We look forward to welcoming you again.Sincerely, Miran PatelHotel Manager

2/10 Terrible

Elmy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 28 Apr 2024
Dear Elmy,We regret to hear that your stay at our hotel was not satisfactory, given the 1-star rating. You should have specifically mentioned the key areas that bothered you so that we could focus on improving them. We value your feedback, and you can contact us at any time if you have any concerns. It's important to us that guests give us feedback so that we can improve. Thank you for your time. I look forward to seeing you again soon.Sincerely, Miran PatelHotel Manager

10/10 Excellent

Jenique

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 23 Apr 2024
Dear Jenique,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Miran PatelHotel Manager

2/10 Terrible

Billie sue

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was bad
Stayed 1 night in Apr 2024
Response from Hotel Manager on 22 Apr 2024
Dear Billie sue,We apologize for the poor service you received from our staff during your stay. Providing exceptional service is a top priority for us, and we regret that we failed to meet your expectations in this regard. Your feedback is important, and we will address it with our team to ensure improvements are made in our service delivery. If there are any specific incidents or interactions you would like to share so we can address them directly, please feel free to provide more details. We appreciate your understanding and the opportunity to improve.Sincerely, Miran PatelHotel Manager

10/10 Excellent

Judy

Stayed 1 night in Mar 2024
Response from Hotel Manager on 9 May 2024
Dear Judy,Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Miran PatelHotel Manager

10/10 Excellent

Judy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Just right for us
Stayed 1 night in Apr 2024
Response from Hotel Manager on 19 Apr 2024
Dear Judy,We're delighted to hear that our hotel was just right for you! Your satisfaction is our priority, and we're glad we could meet your expectations. We look forward to welcoming you back again soon!Sincerely, Miran PatelHotel Manager

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service
Showing some ware
Stayed 1 night in Apr 2024
Response from Hotel Manager on 19 Apr 2024
Dear Dave,Thank you for your positive feedback! We're pleased to hear that you enjoyed our hotel's location and found it to be a quiet place to stay. Providing a peaceful environment for our guests is important to us. If there's anything else we can do to enhance your experience during future stays, please let us know. We look forward to welcoming you back again!Sincerely, Miran PatelHotel Manager

2/10 Terrible

mulyanto

Disliked: Property conditions & facilities
Terrible
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 12 Apr 2024
Dear mulyanto,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Miran PatelHotel Manager

10/10 Excellent

William

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 11 Apr 2024
Dear William, Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Miran PatelHotel Manager

2/10 Terrible

Sebastian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here. No way. Not worth any amount to stay here.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 19 Apr 2024
Dear Sebastian,We're truly sorry to hear about your dissatisfaction with your stay. It's disheartening to hear that we fell short of meeting your expectations. We value your feedback and take it seriously. We will work diligently to address any issues to ensure that future guests have a more pleasant experience.Sincerely, Miran PatelHotel Manager

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 7 Apr 2024
Dear Monica,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Miran PatelHotel Manager

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
I cannot complain about this place.
Stayed 4 nights in Mar 2024
Response from Hotel Manager on 1 Apr 2024
Dear Luis,Thank you for your kind words! We're thrilled to hear that you had a wonderful experience at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely, Miran PatelHotel Manager

10/10 Excellent

Kendrea

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Mar 2024
Response from Hotel Manager on 29 Mar 2024
Dear Kendrea,We're delighted to hear that everything met your expectations during your stay! Your satisfaction is our top priority, and we appreciate your positive feedback. Should you need anything further or if there's anything we can improve upon, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back soon.Sincerely, Miran PatelHotel Manager

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Feb 2024
Response from Hotel Manager on 28 Mar 2024
Dear Bertha,Thank you for the wonderful review of your stay at our hotel. We're pleased to hear that you found our hotel to be a good place to stay. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely, Miran PatelHotel Manager

10/10 Excellent

CeCe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay for the night.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 28 Mar 2024
Dear Guest,Thank you for your positive feedback. We're glad to hear that you found our hotel to be a nice place to stay for the night. Providing comfortable accommodations for our guests is our top priority, and we're pleased that we met your expectations during your stay. We hope to welcome you back for another pleasant stay in the future.Sincerely, Miran PatelHotel Manager

2/10 Terrible

LaCresha, Tulsa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom door had a hole in it floor was dirty fridge was dirty had something red dried t the ice in the back microwave was dirty a rusted in the inside bed sheets looked horrible and pillow had burn marks called front desk and he would not give me a different room not sure if it would have been any better no refund either so we just left and found another room
Stayed 1 night in Mar 2024
Response from Hotel Manager on 27 Mar 2024
Dear Lacresha,I have taken note of your comments and have shared these with our team for review. My apologies for the inconvenience. All required steps are being initiated to ensure that these are resolved to the optimum standards. Request your understanding and future consideration for a visit.Sincerely, Miran PatelHotel Manager

8/10 Good

Lekesha

Stayed 2 nights in Mar 2024
Response from Hotel Manager on 17 Apr 2024
Dear Lekesha,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Miran PatelHotel Manager

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Response from Hotel Manager on 24 Mar 2024
Dear Judy,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Miran PatelHotel Manager

2/10 Terrible

Oscar

Stayed 1 night in Mar 2024
Response from Hotel Manager on 11 Apr 2024
Dear Oscar,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Miran PatelHotel Manager

4/10 Poor

Claudia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ROOM HAD HOLES ALL OVER COVER I UNDERSTAND I REQUESTED SMOKING BUT IT REALLY SMELLED BAD THE MATRESS WERE NOT COMFORTABLE TV WASNT WORKING BECAUSE THE REMOTE WAS OUT OF BATTERIES OR NOT A MATCH TO TV.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 22 Mar 2024
Dear Claudia,We apologize for the inconveniences you experienced during your stay. Your feedback regarding the condition of the room, including the smell and the TV remote issue, is concerning, and we will address these matters with our team to ensure improvements are made. Please know that your comfort is important to us, and we will take steps to rectify these issues promptly.Sincerely, Miran PatelHotel Manager

4/10 Poor

Tamara

Travelled with family
Room quality was poor. Dirty sheets. Ac unit was destroyed so didn’t work correctly. Stains on furniture.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 18 Mar 2024
Dear Tamara,We apologize for the unsatisfactory conditions you experienced during your stay. It is unacceptable that the cleanliness and quality of your room did not meet our standards. Your feedback is important to us, and we will address these issues promptly with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a much more comfortable and enjoyable experience in the future.Sincerely, Miran PatelHotel Manager

6/10 Okay

Marcella

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Only stayed maybe 5.5 hrs and they wouldn’t give me my deposit back, said I had to wait two more hrs of stay
Stayed 1 night in Mar 2024
Response from Hotel Manager on 18 Mar 2024
Dear Marcella,We have taken note of your comments and will review and investigate them further. Please give us some time so that we can verify your claims. We apologize for any inconvenience.Sincerely, Miran PatelHotel Manager

10/10 Excellent

Cortez

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with affordable prices. Nice staff, and the location is close to a lot of things that your gonna use on a day to day. The breakfast is a huney bun and orange juice.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 7 Mar 2024
Dear Cortez,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you enjoyed your stay with us, including the nice room at affordable prices, our friendly staff, and the convenient location close to amenities. We're also glad to know that you appreciated our breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Miran PatelHotel Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 6 Mar 2024
Dear Anthony,Thank you for your feedback and perfect rating! We're pleased to hear that everything was good during your stay. Your satisfaction is important to us, and we're glad we could meet your expectations. If there's anything else we can do to make your future even more enjoyable, please don't hesitate to let us know. We appreciate your support and hope to welcome you back again soon!Sincerely, Miran PatelHotel Manager

10/10 Excellent

Janette, Post

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Feb 2024
Response from Hotel Manager on 5 Mar 2024
Dear Janette,Thank you for your perfect rating! We're delighted to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay in the future!Sincerely, Miran PatelHotel Manager

10/10 Excellent

Shawn

Stayed 6 nights in Feb 2024
Response from Hotel Manager on 23 Mar 2024
Dear Shawn,I appreciate your 5-Star review. We aim to achieve complete guest satisfaction, so I am delighted you felt that way. We think we offer our guests an excellent balance of value, comfort, convenience, and amenities, and it is obvious that you agree. I hope you will stay with us if your travels bring you back to this area. Being in this business is a true pleasure when serving customers like you.Regards,Miran PatelHotel Manager

2/10 Terrible

Harold

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Weed smokers everywhere.
Stayed 3 nights in Feb 2024
Response from Hotel Manager on 3 Mar 2024
Dear Harold,We apologize for any inconvenience or discomfort you experienced due to the presence of smoke on the property. Providing a clean and comfortable environment for all our guests is important to us, and we take reports of smoking violations seriously. As a hotel or property, we never tolerate things like weed or any such things in our hotel or premises. Keeping our guests safe is our highest priority. We will address this issue promptly to ensure a more pleasant experience for all our guests in the future. Sincerely, Miran PatelHotel Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool close by freeway
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 25 Feb 2024
Dear Anthony,Thank you, Anthony, for your perfect rating and for sharing your feedback! We're glad to hear that you found our hotel cool and conveniently located close to the freeway. Providing a comfortable and accessible experience for our guests is important to us, and we're delighted that we could meet your expectations. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Sincerely, Miran PatelHotel Manager

2/10 Terrible

Michelle

Disliked: Amenities, property conditions & facilities
This place was gross. Sheets looked stained, bathroom door didn’t work, iron didn’t work, breakfast was literally bread coffee and nasty ass orange juice, blankets definitely need replacing (it was itchy and paper thin and heat didn’t work, I was freezing). It was just dirty and ghetto.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 23 Feb 2024
Dear Michelle,We sincerely apologize for the unacceptable conditions you encountered during your stay. Your experience does not meet the standards we strive to uphold, and we deeply regret the inconvenience and disappointment caused. We take your feedback seriously and will address each of these concerns with our team to ensure improvements are made. Cleanliness and comfort are our top priorities, and we will work diligently to rectify these issues. Sincerely, Miran PatelHotel Manager

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 23 Feb 2024
Dear Amanda,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Miran PatelHotel Manager

2/10 Terrible

Jose

Stayed 2 nights in Feb 2024
Response from Hotel Manager on 23 Feb 2024
Dear Jose,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Miran PatelHotel Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeper knocks on the door and before I can even answer she’s opening my door that’s not cool at all I didn’t like it and she’s done that twice! Fix that please
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 19 Feb 2024
Dear Anthony,Thank you for sharing your feedback with us. We apologize for the inconvenience and invasion of privacy you experienced with the housekeeper entering your room without proper consent. Your comfort and security are important to us, and we'll address this issue with our housekeeping team to ensure that proper procedures are followed in the future. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience on your next visit.Sincerely, Miran PatelHotel Manager

6/10 Okay

David

Travelled with family and small children, Business traveller
Liked: Staff & service
Property was not updated
Stayed 4 nights in Feb 2024
Response from Hotel Manager on 19 Feb 2024
Dear David,We apologize if the property did not meet your expectations in terms of updates. Your feedback is valuable to us, and we will take it into consideration as we continue to improve our facilities. If there are specific areas that you believe require updating, please feel free to share them with us so that we can address them accordingly. We appreciate your input and hope to have the opportunity to exceed your expectations in the future. Thank you for bringing this to our attention.Sincerely, Miran PatelHotel Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it’s quiet
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 18 Feb 2024
Dear Anthony,Thank you for your perfect 5 out of 5 rating! We're delighted to hear that you enjoyed the quiet atmosphere during your stay. Providing a peaceful environment for our guests is important to us, and we're glad we could meet your expectations. We look forward to welcoming you back again soon for another relaxing stay!Sincerely, Miran PatelHotel Manager

8/10 Good

Randy

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Hotel Manager on 18 Feb 2024
Dear Randy,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Miran PatelHotel Manager

10/10 Excellent

Felipe

Travelled with family
Liked: Amenities
Overall good
Stayed 1 night in Feb 2024
Response from Hotel Manager on 16 Feb 2024
Dear Felipe,Thank you for your feedback! We're pleased to hear that you had a good overall experience during your stay with us. We appreciate your review and hope to welcome you back again soon!Sincerely, Miran PatelHotel Manager

4/10 Poor

Katina

Stayed 1 night in Feb 2024
Response from Hotel Manager on 16 Feb 2024
Dear Katina,Thanks for your stay, and I'm disappointed to see a 4-star rating out of 10. I apologize that we let you down. You don’t mention any specific failures you experienced, so I can’t comment further. I can tell you that we’re involved in a continuous improvement process and are working to make the hotel better than ever before. Perhaps the experience will be better for you if you give us another try in the future.Sincerely, Miran PatelHotel Manager

6/10 Okay

David

Travelled with family
Disliked: Room comfort
Lies about breakfast
I got this place because breakfast was included but they lie about breakfast All they had was honey buns and orange juice!!!
Stayed 1 night in Feb 2024
Response from Hotel Manager on 12 Feb 2024
Dear David,I'm sorry to hear about the disappointing breakfast experience you had during your stay. Your feedback is important, and we apologize for any inconvenience caused by the lack of variety and quality in the breakfast offerings. We will address this issue promptly to ensure improvements are made. We hope to have the opportunity to improve your experience should you choose to stay with us again.Sincerely, Miran PatelHotel Manager

10/10 Excellent

Daymaris

Stayed 1 night in Feb 2024
Response from Hotel Manager on 22 Mar 2024
Dear Daymaris,It is greatly appreciated that you gave it a 5-star rating and shared such positive feedback. We are inspired to work even harder to deliver the best services and succeed in all we do because of your gratitude. Our aim is to provide excellent hospitality, something we are very proud of. It will be a pleasure to serve you once more.Sincerely, Miran PatelHotel Manager

6/10 Okay

Patti

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was easy to get to and not far from the Stock Show. We were there two nights and our bed was never made and no clean towels were ever put in our room.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 8 Feb 2024
Dear Patti,We're delighted to hear that both you and your furry friend enjoyed your stay with us! Providing a welcoming and comfortable experience for all our guests, including pets, is important to us. Thank you for choosing our hotel and for sharing your positive feedback. We hope to have the pleasure of hosting you and your dog again in the future!Sincerely, Miran PatelHotel Manager

2/10 Terrible

Kourtney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
0/10 do not recommend
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 7 Feb 2024
Dear Kourtney,We're sorry to hear that your experience fell short of expectations. If there are specific concerns you'd like to address, please feel free to share them with us so we can work to improve.Sincerely, Miran PatelHotel Manager

6/10 Okay

Chris

Liked: Cleanliness, staff & service, amenities
Was fairly clean and room was quiet. Parking lot had trash around but was little windy that day. Its now 3 days later and still havent received my deposit back
Response from Hotel Manager on 5 Feb 2024
Dear Chris,Thank you for sharing your experience. We're glad to hear that your room was fairly clean and quiet during your stay. We apologize for any inconvenience caused by the condition of the parking lot and the delay in receiving your deposit back. We'll address these issues promptly to ensure a better experience for our guests in the future.Sincerely, Miran PatelHotel Manager

6/10 Okay

James

Stayed 3 nights in Jan 2024
Response from Hotel Manager on 22 Mar 2024
Dear James,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. I hope you will visit us again soon. Sincerely, Miran PatelHotel Manager

2/10 Terrible

Madison

Travelled with family
Trash
Horrible got kicked out for a extra pillow
Stayed 1 night in Jan 2024
Response from Hotel Manager on 29 Jan 2024
Dear Madison,We apologize for any inconvenience or misunderstanding regarding your stay. It's important to us that our guests feel comfortable and have a positive experience. We'll investigate the circumstances surrounding the issue with the extra pillow and take appropriate measures to ensure such situations don't happen in the future. We appreciate your feedback and hope to have the opportunity to improve your perception of our hotel in the future.Sincerely, Miran PatelHotel Manager

4/10 Poor

Dustin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in rough shape, under the bed was things older then me lol is what it is
Stayed 5 nights in Jan 2024
Response from Hotel Manager on 28 Jan 2024
Dear Dustin,We apologize for any inconvenience or disappointment you experienced with the condition of the hotel. Your feedback is important, and we will use it to address and improve the cleanliness and overall maintenance of our facilities. We appreciate your input, and we hope to have the opportunity to provide a better experience on any future visits.Sincerely, Miran PatelHotel Manager

4/10 Poor

Ruby

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Hotel Manager on 24 Jan 2024
Dear Ruby,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Miran PatelHotel Manager

2/10 Terrible

Tanya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did NOT like anything about this property. Nasty, dirty, rooms. Drug dealers and prostitution going on right outside of my door, being loud arguing with their pimps. I’m not to sure but I believe they may have human trafficking going on!
Stayed 3 nights in Jan 2024
Response from Miran Patel on 20 Jan 2024
Dear Tanya,It is very disappointing to learn of your negative impression of the condition of your accommodations. It is pretty serious, and we never condone any kind of antisocial activity in our hotel or on our premises. We provide a safe experience, and the safety of our guests is our first priority. The matter will be investigated and strictly acted upon. Already, the security and staff have been alerted to be more proactive and seriously listen to and verify the claims if any suspicious activities are going on around the premises, as we are against such acts. I request your understanding and continued patronage.Sincerely, Miran Patel