Fortescue Holidays

The Crane Resort has everything needed for a relaxed stay in one location. Our Junior Suite with partial ocean views was smaller than expected. The bedroom and wardrobe space was small. There was no space to store luggage, except in the living/dining area, which then reduced the available space there. The kitchen area was well stocked with utensils but had limited cupboard/drawer space and nowhere to store groceries except on the worktop. The advertised room details were slightly ambiguous as we were expecting a suite with a pool and hot tub! Apparently, the booking was for a suite only. Overall, we adapted and made the most of it.

The staff was exceptionally friendly and professional. Location is great if you want peace and quiet; it’s not near too many other resorts. There are clubs nearby, outdoor which allows you to enjoy the outdoor air and environment. You have to take a taxi to go from the resort to downtown or walk maybe quarter a mile to bus transportation, which was easy to use.

Very beautiful resort with really good food. The resort is actually impeccably clean. The rooms are gorgeous. The staff was extremely attentive. Just be careful when booking. I booked for 2 and noticed day before departure that the booking had somehow changed to a booking for 1 person, but at the same price for two! It was a little horrific as I had to pay considerably more upon arrival! Significantly more. Now I have a small claims court date to contend with. Very unfortunate. But the resort was a good one. I’ve been to many… it’s up there.

Staff was absolutely amazing… great job team

Maybe because it was all inclusive, the food service staff were not attentive. On our last nite, I called to the front desk TWICE to request some towels so that my wife & I could bathe and they never arrived so we had to improvise. The property was nicely maintained but I didn't remember seeing that our bldg DID NOT have an elevator & we were on the 3rd floor. This wasn't a big problem for us but for older and guests with challenges this would have been a major issue.