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Heartland Hotel Fox Glacier

3.0 star property
Eco-certified hotel with coffee shop/cafe and restaurant

Choose dates to view prices

Photo gallery for Heartland Hotel Fox Glacier

Porch
Double Room
Fireplace
Suite, 1 Bedroom
Front of property – evening/night

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Parking included
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Mini-fridge
TV
Private bathroom
Wardrobe
Daily housekeeping
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Heating
Mini-fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Wardrobe
Daily housekeeping
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room King

Standard Room King

Standard Room King

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Mini-fridge
TV
Private bathroom
Wardrobe
Daily housekeeping
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Mini-fridge
TV
Hairdryer
Private bathroom
Wardrobe
Daily housekeeping
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Heating
Mini-fridge
TV
Private bathroom
Wardrobe
Daily housekeeping
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for One-Bedroom Suite

Free WiFi, bed sheets

One-Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard King Room

Free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds
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About the area

Map
11 Cook Flat Road, Fox Glacier, 7886

What's nearby

  • Fox Glacier Glow Worm Forest - 5 min walk - 0.5 km
  • Lake Matheson - 5 min drive - 5.8 km
  • Our Lady of the Alps - 18 min drive - 24.8 km
  • Westcoast Wildlife Centre - 18 min drive - 25.2 km
  • Glacier Hot Pools - 19 min drive - 25.5 km

Getting around

  • Hokitika (HKK) - 145 min drive

Restaurants

  • ‪Matheson Cafe - ‬5 min drive
  • ‪Cook Saddle Cafe & Saloon - ‬1 min walk
  • ‪Betsey Jane Eatery & Bar - ‬2 min walk
  • ‪White Pub Cafe and Bar - ‬1 min walk
  • ‪Cafe Neve - ‬2 min walk

About this property

Heartland Hotel Fox Glacier

Eco-certified hotel
A coffee shop/cafe, a garden and laundry facilities are just a few of the amenities provided at Heartland Hotel Fox Glacier. The on-site restaurant, White Pub & Cafe, offers lunch and dinner. Free in-room WiFi and a bar are available to all guests.
You'll also find perks such as:
  • Free self-parking
  • Tour/ticket information
Room features
All 51 rooms include amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Mini fridges, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • White Pub & Cafe

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Fox Glacier Heartland Hotel
Fox Glacier Hotel
Heartland Fox Glacier
Heartland Fox Glacier Hotel
Heartland Hotel Fox Glacier
Hotel Fox Glacier
Heartland Fox Glacier
Heartland Hotel Fox Glacier Hotel
Heartland Hotel Fox Glacier Fox Glacier
Heartland Hotel Fox Glacier Hotel Fox Glacier

Frequently asked questions

Is Heartland Hotel Fox Glacier pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heartland Hotel Fox Glacier?

Self-parking is free at this property.

What time is check-in at Heartland Hotel Fox Glacier?

Check-in start time: 2 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Heartland Hotel Fox Glacier?

Checkout is at 10 AM.

Where is Heartland Hotel Fox Glacier located?

Situated in Fox Glacier, this eco-certified hotel is within a 5-minute walk of Te Wahipounamu and Fox Glacier Glow Worm Forest. Lake Matheson and Lake Gault are also within 6 miles (10 km).

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Heartland Hotel Fox Glacier Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 167 reviews
Rating 8 - Good. 75 out of 167 reviews
Rating 6 - Okay. 43 out of 167 reviews
Rating 4 - Poor. 14 out of 167 reviews
Rating 2 - Terrible. 6 out of 167 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Great historic hotel with good breakfast buffet and great restaurant.
Stayed 1 night in Dec 2024

8/10

Very good place for the price all in all would recommend it.
Stayed 1 night in Dec 2024

8/10

Good stay for stopover overnight stay while travelling from Queenstown to Christchurch
Stayed 1 night in Dec 2024

8/10

Was a nice place to stay..
Stayed 1 night in Jan 2024

8/10

Well priced for a clean well appointed room. Much better value that where we stayed in Haast.
Stayed 1 night in Mar 2024

8/10

Nice rooms, the restaurant left a lot to be desired but overall food experience
Stayed 1 night in Mar 2024

6/10

Very old. Charming in some ways and not so much in others. For Fox Glacier, it was probably the best choice as the restaurant was good and the beer was cold at the bar. Its been awhile since weve seen a place with radiators for heat.
Stayed 2 nights in Feb 2025

10/10

.
Stayed 1 night in Jan 2025

6/10

Looking pretty dated. Could do with sprucing up of the carpets. We were turned away from dining in-house even though we were told it could be arranged for us.

6/10

Hotel is really conveniently located, especially if you want to go for the heli hikes or rides the next day. Room itself is just average though. Can do with more hooks for clothes and maybe a microwave.
Stayed 1 night in Nov 2022

8/10

Unique location, friendly staff, clean rooms and all basic conveniences. However the TV was blurry and AC didn't work (replacement fans weren't ideal).

8/10

It was all good except we weren't advised on checking in that breakfast finished at 9 a.m. the next morning. We got a call at 8.30 the next morning to advise us of this. Consequently it was a bit of a rush to get there in time.
Stayed 1 night in Apr 2024

6/10

Showing its age, room was a lot smaller than anticipated
Stayed 1 night in Feb 2023

8/10

Nous avons réservé la veille, nous avons été bien accueilli. La chambre était petite mais propre. Salle de bain petite et propre. Petite bouilloire dans la chambre. Bien situé dans le centre.
Stayed 1 night in Mar 2024

6/10

Staff were very friendly and under pressure, a few more staff would be great
Stayed 2 nights in Dec 2023

10/10

Stayed 1 night in Jan 2024

6/10

Stayed 2 nights in Dec 2023

6/10

Stayed 1 night in Dec 2023

8/10

Great spot
Stayed 2 nights in Mar 2023

8/10

This is an older property, but clean and friendly, helpful staff.
Stayed 1 night in Feb 2023

10/10

Very clean, good location as a jump off point for hiking
Stayed 2 nights in Feb 2023

10/10

On arrival I was suprised to find that all accommodation is upstairs. However staff only to willing to carry our luggage up and down.
Stayed 1 night in May 2022

8/10

Rooms and facilities could use some loving, staff and locals were awesome. We had a great time!!
Stayed 1 night in Feb 2022

10/10

Very quiet, low-key. Clean and comfortable.
Stayed 1 night in Jan 2022

8/10

Lovely historic hotel, well maintained. Very clean and comfortable room. Great bathroom. Close to many attractions in Fox Glacier.
Stayed 1 night in Jan 2022