Fraglia Vela Malcesine

Fridge not working. All liquids at room temperature 24 hours later. No glasses in bathroom/room. Kettle didn't work. Needed replacing. Mattresses dip in the middle Bizarrely, the toilet flashes with hot water. Shower door doesn't close properly. Plunger plug in the sink doesn't work. Air conditioning did not cool to the required temperature. The room stayed warm the whole time, especially at night.

The hotel Drago is an excellent hotel in a wonderful location. My special thanks go out to Giovanni the groundskeeper. He keeps everything immaculate and is always there to give someone a hand. He recognized us from last year, that was also a nice experience.

Excellent location , plenty of breakfast options and helpful staff.