Dear Francis,Thank you for your feedback. We're glad to hear that you found our hotel to be in a good location with easy access to transportation. However, we apologize for the inconsistency in the service you experienced with our staff. We appreciate your observation about the night staff being more attentive, and we will address this issue with our team to ensure a more consistent level of service throughout the day.We value your input and hope to have the opportunity to improve your experience in the future.

Dear Xuan,Thank you for your kind words about your recent stay with us.We're thrilled to hear that you enjoyed our complimentary mini-bar, which is refilled regularly to ensure our guests have everything they need for a comfortable stay. It's wonderful to know that you found our location convenient for transportation, groceries, and restaurants, making it easy to explore the area. Additionally, we're glad that you found our staff to be friendly and accommodating.We strive to provide a memorable experience for all our guests, and we're delighted that we could meet your expectations. Should your travels bring you back to the area, we would be honored to welcome you again.Warm regards

Sehr geehrter Gerald,vielen Dank für Ihre Bewertung!Wir freuen uns sehr, dass unser Hotel Ihre Erwartungen rundum erfüllen konnten und Sie einen schönen Aufenthalt bei uns hatten.Freundliche Grüße und ein herzliches Dankeschön für Ihren Besuch,

Dear Allen,Thank you for your kind feedback.We are delighted to hear that our prime location provided you with easy access to the sights and that you found our hotel to be a very nice place to stay. Your appreciation for our clean rooms, the overall condition of our hotel, and the amenities we provide is genuinely valued. We are also pleased that our team, for the most part, met your expectations with their welcoming and accommodating nature. Regarding the service that fell short, we take your feedback seriously, as it is our aim to deliver a consistently high standard of hospitality. Please rest assured that we are committed to enhancing our guests' experiences and your comments will be shared with our team.We look forward to seeing you again soon.Best regards

Dear Guest,Thank you very much for your positive review.We hope to be able to welcome you again soon.See you next time!

Dear Calvin, Thank you for taking the time to review your recent stay. This positive feedback inspires us to continue upholding our high standards. Best wishes Your INNSiDE Ostend Team

Dear Martin,Yur positive feedback strengthens our commitment to always offer our guests the best possible service and comfort. We look forward to your next visit. With kind regards

Dear Trevor,Thank you for review.This positive feedback inspires us to continue upholding our high standards.best wishes

Dear Mary,It is our pleasure to hear that you are enjoying your stay with us. Your satisfaction is of great importance to us. We hope to welcome you back soon.With kind regards

Dear Guest,Thank you for your feedback.regards

Dear Avi,Thank you so much for your positive feedback.best regards

Dear Wesley,Thank you for your review.regards

Sehr geehrte Nicole,es freut uns sehr zu hören, dass Sie Ihren Aufenthalt genossen haben.

Dear Stephan,We are very pleased to hear that you enjoyed your stay. Your words of praise about our ambience and our facilities are a great pleasure for us. It is particularly important to us that our guests feel welcome right from the start. We're also proud of the diversity of our team and it's great to hear that this contributes to an invigorating atmosphere. We look forward to your next visit.With kind regards

Deat Stefano,Thank you for your feedback.best regards

Dear Amir, Thank you for taking the time to review your recent stay. We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We all hope to welcome you back in the future.Best wishesYour INNSiDE Ostend Team

Dear Tara,Thank you for this great feedback about your recent stay.We are thrilled to hear that our property and staff exceeded your expectations, especially in accommodating your disability. It's great to know that you found our rooms spacious and comfortable, and that you enjoyed our delicious food offerings. Our team takes pride in providing exceptional service, and we're glad they were kind and helpful throughout your stay. We appreciate your kind words about our staff assisting you with practicing German as well. Our prime location and accessibility make us an ideal choice for guests visiting Frankfurt, and we're happy that you would choose to stay with us again in the future.Thank you again; we hope to welcome you back soon.Kind regards,Your INNSiDE Ostend Team

Dear Marc,Thank you for this review.We are delighted to hear that you appreciated the cleanliness, hotel condition, service, and room amenities during your stay. It's great to know that our convenient location near the station was helpful for you to explore Frankfurt. We understand that the main city center is a 20-minute walk away, but our proximity to public transport options like the Ostbahnhof metro station ensures easy access to all the attractions.We would love to have you return in the future.All the best,Your INNSiDE Ostend Team

Dear Man,Thanks for this review about your recent stay.We are glad to hear that you appreciated our hotel's convenient location, just a short walk away from the coin laundry. However, we are disappointed to learn that you were not satisfied with the cleanliness of your room and the quality of our food. Our team strives to maintain high standards of cleanliness and we offer a diverse breakfast buffet with fresh, local ingredients to cater to various tastes. We apologize if this was not the case during your stay. Regarding the shampoo and shower gel, we provide toiletries for our guests' convenience, but we understand that personal preferences may vary. There is a drug store and supermarket nearby where you can find alternative products to suit your needs.We hope that we may be able to see you on a future occasion. My best regards,Your INNSiDE Ostend Team

Dear Mikko,Thank you for this kind review.We are thrilled to hear that you appreciated our convenient location and modern ambiance, providing a comfortable retreat within walking distance to the city. It's great to know that you found our rooms to be pristine and well-designed, reflecting our commitment to cleanliness and guest satisfaction. Our staff takes pride in their professionalism and friendliness, and we're glad that they were able to enhance your stay. Thank you for acknowledging their hard work. We also appreciate your mention of our parking garage, which offers convenience for guests traveling by car, although we understand the additional fee might be a consideration for some travelers.We look forward to welcoming you back in the future.Best wishes,Your INNSiDE Ostend Team

Dear Guest,Thank you very much for your review.It is good to hear that you appreciated our high standards and convenient location.All our rooms have air conditioning which is individually adjustable and our team would have been more than happy to assist you with your concern and have had it checked by our maintenance team, if informed.We hope to have the opportunity to welcome you back to our hotel in the future. Kind regards,Your INNSiDE Ostend Team

Dear Jonathan,Thank you for such a positive review.We are pleased you enjoyed staying at our hotel and that our team were attentive to your needs.We look forward to welcoming you again. Best regards,Your INNSiDE Ostend Team

Dear Guest, Thank you for your encouraging rating.We are glad to hear that you found our room spacious, modern, and comfortable, with easy access to the shower and bed. It's also great to know that our refrigerator was useful for storing your items during your stay.However, we are concerned to read about the small bugs you encountered in the bathroom. Please rest assured that we take cleanliness very seriously and will investigate this issue promptly to ensure it is resolved. We apologize for any inconvenience this may have caused during your stay.We appreciate your feedback on the parking situation and will make sure to provide clearer instructions for our guests in the future.It would be a pleasure to have you return on another occasion. All the best,Your INNSiDE Ostend Team

Dear Olivia, Thank you for letting us know your opinion of your stay.We are delighted to know that you appreciated our convenient location, however, we are sorry to hear that your stay did not meet all your expectations. We encourage guests to let us know of any concerns while on-site so we may take appropriate action. While we would like to believe that we provide all the amenities necessary for a comfortable stay we welcome any suggestions on what you feel might improve your experience.All of the team hope that we may be able to see you again in the future. Kindest regards,Your INNSiDE Ostend Team