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Reviews of Leonardo Hotel Eschborn Frankfurt

Leonardo Hotel Eschborn Frankfurt
Kolner Strasse 6, Eschborn

Reviews

9.0

Wonderful

Rating 10 - Excellent. 96 out of 149 reviews" "
Rating 8 - Good. 35 out of 149 reviews" "
Rating 6 - Okay. 11 out of 149 reviews" "
Rating 4 - Poor. 2 out of 149 reviews" "
Rating 2 - Terrible. 5 out of 149 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

TENISHA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kevin, Scituate

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 5 nights in Apr 2024

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and in a perfect location for us. Easy distance from the airport and not far from the motorway to head south the next morning. We have friends in Eschborn and we were able to walk to a local restaurant. Even better would have been if parking was free!
Stayed 1 night in Feb 2024
Response from Reda Noureldin on 27 Feb 2024
Dear Guest,I am delighted to hear that you had a positive experience with us at Leonardo Hotels and appreciated our strategic location. Your comments about our proximity to the airport and the ease of reaching the motorway are indeed very encouraging.It's also wonderful to know that you were able to enjoy the local restaurant scene within walking distance. We always aim to provide a stay that is not only comfortable but also convenient.Your remark regarding the parking has been duly noted. While we strive to offer a wide range of amenities, certain services do bear a nominal fee. We hope this doesn't detract from your overall satisfaction and look forward to welcoming you back in the near future.Kind regards,Reda Noureldin - Cluster Operations Manager

8/10 Good

John, Duluth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, outstanding staff. My only quibble is that the room was too warm, even with the window open.
Stayed 3 nights in Feb 2024
Response from Reda Noureldin on 25 Feb 2024
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Reda NoureldinCluster Operations Manager

10/10 Excellent

Aktar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Reda Noureldin on 9 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reda NoureldinCluster Operations Manager

8/10 Good

Derek

Stayed 3 nights in Jan 2024

10/10 Excellent

Ohemaah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a very lovely breakfast and a great bar/restaurant!! Great facilities and the room was very clean. Housekeepers became a little sloppy on the final day (I could tell the cleaning had been rushed and whoever cleaned that day didn’t restock certain things or sweep the bathroom) but generally a very, very nice hotel. Would recommend! Eschborn is a smaller town with not much to do but easy access to Frankfurt via train or Uber.
Stayed 3 nights in Nov 2023
Response from Reda Noureldin on 18 Dec 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reda NoureldinCluster Operations Manager

10/10 Excellent

Maria Paula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The hotel is comfortable, the rooms are incredible.
Stayed 2 nights in Nov 2023
Response from Reda Noureldin on 27 Nov 2023
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Reda NoureldinCluster Operations Manager

10/10 Excellent

Valencia

Stayed 4 nights in Nov 2023
Response from Reda Noureldin on 18 Dec 2023
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Reda NoureldinCluster Operations Manager

4/10 Poor

John

Stayed 1 night in Oct 2023
Response from Reda Noureldin on 20 Nov 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reda NoureldinCluster Operations Manager

10/10 Excellent

Joanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern room. Comfy bed & good shower. Friendly staff on check in / out and on the bar. Buffet breakfast was adequate. Would stay again.
Stayed 2 nights in Sep 2023
Response from Reda Noureldin on 28 Sept 2023
Dear Guest,Your words are indeed encouraging. It's great to hear that you enjoyed our modern, clean rooms and found the bed comfortable. Our staff will be delighted to hear that their friendly service made a positive impact on your experience.We are pleased that our buffet breakfast met your needs. We continually strive to offer a variety of items to start your day right.It's encouraging to know that you would choose to stay with us again. We look forward to welcoming you back to Leonardo Hotels in the future.Kind Regards.Reda NoureldinCluster Operations manager

10/10 Excellent

Hasan Mert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So smooth check in and comfortable stay
Stayed 1 night in Sep 2023
Response from Reda Noureldin on 28 Sept 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reda NoureldinCluster Operations Manager

10/10 Excellent

Petrit

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel however not much to do close by.
Stayed 3 nights in Aug 2023
Response from Reda Noureldin on 28 Sept 2023
Dear Guest,Thank you for the good review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back soon!Best regards,Reda NoureldinCluster Operations Manager

10/10 Excellent

Pui Wah Eric

Liked: Cleanliness, staff & service, property conditions & facilities
We love the hotel and price is very good
Stayed 3 nights in Aug 2023
Response from Reda Noureldin on 28 Sept 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reda NoureldinCluster Operations Manager

10/10 Excellent

SYNTYCHE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neatness of the facility and the friendliness of the staff.
Stayed 7 nights in Aug 2023
Response from Reda Noureldin on 28 Sept 2023
Dear Guest,Thank you for the good review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back soon!Best regards,Reda NoureldinCluster Operations Manager

8/10 Good

richard

Stayed 3 nights in Jul 2023
Response from Reda Noureldin on 28 Sept 2023
Dear Guest,Thank you for the good review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back soon!Best regards,Reda NoureldinCluster Operations Manager

8/10 Good

Darren

Stayed 2 nights in Jun 2023
Response from Reda Noureldin on 28 Sept 2023
Dear Guest,Thank you for the good review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back soon!Best regards,Reda NoureldinCluster Operations Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Over all really good and comfortable, few things needs to be added. - Slippers to walk in and around the hotel. - microwave to heat up the food - kettle to make tea.
Stayed 1 night in May 2023
Response from Reda Noureldin on 28 Sept 2023
Dear Guest,Thank you for the good review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back soon!Best regards,Reda NoureldinCluster Operations Manager

10/10 Excellent

Wilson S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome safe parking and a great place for someone traveling through.
Stayed 1 night in Apr 2023
Response from Reda Noureldin on 28 Sept 2023
Dear Guest,Thank you for the good review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back soon!Best regards,Reda NoureldinCluster Operations Manager

10/10 Excellent

Joachim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE NEW HOTEL IN THE BUSINESS DISTRICT!
Stayed 1 night in Mar 2023
Response from Reda Noureldin on 16 Oct 2023
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Reda NoureldinCluster Operations Manager

10/10 Excellent

Juan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice Hotel, staff hotel was super friendly, easy to get there from Airport and easy to go to Frankfurt city center. An enjoyable stay at the hotel
Stayed 4 nights in Feb 2023
Response from Reda Noureldin on 16 Oct 2023
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Reda NoureldinCluster Operations Manager

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel as an overnight stopover from a journey from London to Austria. Must say I was extremely impressed. I was not expecting much because of the price range - but fantastic room, very clean and comfortable bed. Choice of options in the breakfast was good and staff were extremely helpful and friendly. Surprisingly good!
Response from Reda Noureldin on 16 Oct 2023
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Reda NoureldinCluster Operations Manager

10/10 Excellent

Romans

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023
Response from Reda Noureldin on 28 Sept 2023
Dear Guest,Thank you for the good review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back soon!Best regards,Reda NoureldinCluster Operations Manager

10/10 Excellent

Ricardo Beier

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bien ubicado cerca de la estación del tren. Ideal si visitas la Messe. Habitación limpia y en muy buen estado
Stayed 2 nights in Feb 2023
Response from Reda Noureldin on 16 Oct 2023
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Reda NoureldinCluster Operations Manager

10/10 Excellent

Wayne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well placed for the rail station which is a 10 minute walk. The facility is clean and well maintained. Various languages are spoken by the staff. A good selection of foods for breakfast. Evening meal choice is limited but the food was very good.
Stayed 3 nights in Feb 2023
Response from Reda Noureldin on 16 Oct 2023
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Reda NoureldinCluster Operations Manager

10/10 Excellent

preet

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please advertise Gym as amenties and ironing room as well.
Stayed 1 night in Feb 2023
Response from Reda Noureldin on 16 Oct 2023
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Reda NoureldinCluster Operations Manager

10/10 Excellent

Dilshan

Stayed 3 nights in Jan 2023
Response from Reda Noureldin on 28 Sept 2023
Dear Guest,Thank you for the good review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back soon!Best regards,Reda NoureldinCluster Operations Manager

8/10 Good

Amir, Euless

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected
Response from Reda Noureldin on 16 Oct 2023
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Reda NoureldinCluster Operations Manager

8/10 Good

Pei-Chi

Stayed 1 night in Oct 2022
Response from Reda Noureldin on 28 Sept 2023
Dear Guest,Thank you for the good review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back soon!Best regards,Reda NoureldinCluster Operations Manager

10/10 Excellent

CHI TAE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022
Response from Reda Noureldin on 28 Sept 2023
Dear Guest,Thank you for the good review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back soon!Best regards,Reda NoureldinCluster Operations Manager

10/10 Excellent

ZOHAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with excellent service, excellent
Excellent hotel with excellent service, excellent location, excellent food Everything we wanted was excellent.
Stayed 4 nights in Aug 2022
Response from Reda Noureldin on 28 Sept 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reda NoureldinCluster Operations Manager

2/10 Terrible

Zun, Fullerton

Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was fairly new and everything was clean, but I booked a superior room and it was super tiny. There was bare enough space to move. In simple words .. a room with a bed.
Stayed 2 nights in Jul 2022
Response from Reda Noureldin on 16 Oct 2023
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Reda NoureldinCluster Operations Manager

10/10 Excellent

Alize

Stayed 1 night in Jul 2022
Response from Reda Noureldin on 16 Oct 2023
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Reda NoureldinCluster Operations Manager

10/10 Excellent

Trylla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, clean, and comfortable. Ideal location for a business trip.
Stayed 1 night in Jun 2022
Response from Reda Noureldin on 16 Oct 2023
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Reda NoureldinCluster Operations Manager

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Martin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles top.
Stayed 1 night in Apr 2024

10/10 Excellent

Dirk

Stayed 1 night in Mar 2024

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super freundliches Personal, alles gut soweit :)
Stayed 1 night in Mar 2024

8/10 Good

HUNGRAE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024
Response from Reda Noureldin on 16 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reda NoureldinCluster Operations Manager

10/10 Excellent

Ismail Kursat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Reda Noureldin on 9 Feb 2024
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Reda NoureldinCluster Operations Manager

10/10 Excellent

DONGHYUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2024
Response from Reda Noureldin on 9 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reda NoureldinCluster Operations Manager

8/10 Good

Pedro

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good
Restaurant not prepared to serve too many diners. Had to wait over 1,5 hour to get food served -Even with outstanding will of all people in the bar ,impossible to handle so many guests . More people needed.
Stayed 2 nights in Jan 2024
Response from Reda Noureldin on 9 Feb 2024
Dear Guest, Your feedback is very important to us, and we regret to hear about your experience in our restaurant. The ideal dining experience at Leonardo Hotels should be efficient and enjoyable, and we understand that lengthy waiting times can detract from this.Our team is always committed to providing top-notch service to all our guests and it is unfortunate that you felt this was not met during your visit. We are taking note of your feedback about the staffing levels during peak dining times. Kindly accept our sincere apologies for any inconvenience caused. Your understanding and patience are greatly appreciated. Best regards,Reda Noureldin - Cluster Operations Manager

10/10 Excellent

Alain, Candiac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Reda Noureldin on 9 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reda NoureldinCluster Operations Manager

6/10 Okay

PINE

Stayed 4 nights in Jan 2024
Response from Reda Noureldin on 9 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reda NoureldinCluster Operations Manager

10/10 Excellent

Janne

Stayed 4 nights in Jan 2024
Response from Reda Noureldin on 9 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reda NoureldinCluster Operations Manager

10/10 Excellent

Maria Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noite tranquila
Hotel muito confortável, linda decoração. O atendimento é muito simpático. Adoramos o café da manhã. Também é muito fácil de chegar de carro para quem está no aeroporto de Frankfurt.
Stayed 1 night in Jan 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Reda Noureldin on 9 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reda NoureldinCluster Operations Manager

8/10 Good

HUNGRAE

Stayed 13 nights in Jan 2024
Response from Reda Noureldin on 9 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reda NoureldinCluster Operations Manager

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst budget hotel ever I asked the reception desk whether the water is complimentary and he said no and hung up the phone right away. The currain was torn away. Only good thing is that now i found the last hotel i should stay when i go here for a business trip.
Stayed 1 night in Jan 2024
Response from Reda Noureldin on 9 Feb 2024
Dear guest,I'm truly sorry to read about your recent experience at our hotel. At Leonardo Hotels, we strive to provide all our guests with a comfortable and pleasant stay, and it seems we fell short during your visit.I regret that the interaction you had with our reception staff was not up to our usual standards. Our goal is to offer exceptional service and treat our guests with the utmost respect. I will definitely share your comments with our team as a reminder of the importance of communication and guest relations.Regarding the condition of the room, we understand such issues can impact your overall experience. We take pride in the upkeep of our facilities and your feedback will aid us in our continuous efforts towards improvement.Despite your disappointing experience, I hope you'll give us another chance to better serve you in the future. We wish to show you the hospitality and high-quality service we're known for.Kind regards,Reda Noureldin - Cluster Operations Manager

10/10 Excellent

SUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024
Response from Reda Noureldin on 9 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reda NoureldinCluster Operations Manager