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Reviews of Motel One Frankfurt - Römer

Motel One Frankfurt - Römer
Berliner Straße 55, Frankfurt

Reviews

9.0

Wonderful

Rating 10 - Excellent. 349 out of 607 reviews" "
Rating 8 - Good. 215 out of 607 reviews" "
Rating 6 - Okay. 25 out of 607 reviews" "
Rating 4 - Poor. 13 out of 607 reviews" "
Rating 2 - Terrible. 5 out of 607 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room were both nice and clean and the staff were friendly. Also very walkable and close to attractions, restaurants and hop on bus stop. My only complaint would be that they didn’t have a coffee maker or kettle in the room or one to use for the night so in the morning you can’t enjoy a nice coffee in your room you have to go downstairs to the bar/restaurant to have one or to get hot water to bring back up to your room. A little inconvenient.
Stayed 1 night in Apr 2024

6/10 Okay

Natalina Michelle

Liked: Staff & service, amenities
I would say that there are no toothpaste, toothbrush, no hair dryer, no body lotion, no tea/coffee maker. It would be wonderful for such a price to have those things.
Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here. So easy to walk to romer square or the river. Room was very clean, beds and pillows comfy. Would definitely stay here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

kacie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

matt

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotels lobby and hallways was at 80 degrees.My room was never cooler than 75 degrees, with an open window. I was miserable, sweating all night long. I got little to no sleep for 3 nights. Front desk offers no help. The outside temps at night were 35 degrees and the open window didn't cool the room? The road noise was obnoxious. 309 euros for a room that was uninhabitable, because of the hotels heat. Front desk didn't care. Don't stay here if you like/need to sleep!
Stayed 3 nights in Mar 2024

8/10 Good

dale

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel One is a very clean hotel. Staff were good. Rooms are small and only really appropriate for sleeping. Don't count on getting any work done as there is no desk. The lounge on the main floor of this hotel is very comfortable. The area of the hotel seems fine, but at night it's not well lit and there aren't many people around.
Stayed 2 nights in Dec 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is tucked away from the pedestrian/tourist heavy areas, which were still just a few minutes away on foot. The large lounge area in the lobby was fantastic. As for the room, I was in a queen room facing the street - it was very quiet and comfortable, with modern arrangement and decor - a nice set up for relaxing as well for working in the room. A very comfortable and convenient place to stay for my quick few days in the city.

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Such a good experience in this place. I expent nye night. Went to iron bridge before midnight return after midnight waking by myself in a crowded environment and I felt safe. Arrived to hotel all-right. Oh! They allowed me to use my room as soon i showed up at 11am instead of 3pm. ☺️
Stayed 1 night in Dec 2023

2/10 Terrible

Andre

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were terrible

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are small but clean. The showers are great. Staff was wonderful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Great hotel in fantastic location! Right next to the old town, shops and Christmas Markets. Tram stop directly out the front - very convenient! Clean and comfortable too!
Stayed 1 night in Dec 2023

10/10 Excellent

Jawad

Stayed 1 night in Dec 2023

8/10 Good

Cheng Hoon

Travelled with partner
Liked: Cleanliness, staff & service
Location is central and within walking distance to Christmas market .The bar area was superb with comfortable seats and very spacious. One thing lacking was no provision of a kettle for tea/ coffee in the room.
Stayed 3 nights in Nov 2023

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property next to Christmas markets
Stayed 1 night in Dec 2023

10/10 Excellent

Krystle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms but perfect price and location
Christmas market location was great. Super cool design. Beds very comfortable! Rooms were super tiny but can’t beat the price.
Stayed 2 nights in Dec 2023

10/10 Excellent

Terrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Markets
First I must mention a particular staff member that made our stay so enjoyable. Waitress Pina helped our Christmas market adventure the best. She helped us get to the train station on the trams near the hotel, she told us to try Heidlburg's Christmas market and it was perfect. She was the sole reason for my sisters and I to go down to the bar each night. She was kind and had great local information. Myself and my sister were born in Frankfurt and she told us the old hospital was now the embassy in Frankfurt. She was such a joy. Will be staying at this hotel every time I come to Frankfurt.
Stayed 4 nights in Dec 2023

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Lobby is large and warm. Price was good. Room was fine. Everything worked, on the small side.
Stayed 1 night in Nov 2023

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Goetz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Brent

Liked: Cleanliness, staff & service, amenities
Good location. Rooms were tiny- and not all that nice. The lobby, bar and restaurant were nice. Close location to “New-Old Town”. About a 5 min walk to a handful of restaurants and pubs. Points for location - I would consider something else a:in the area based on the rooms (unless you are traveling solo it will be cramped)
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, everyone was extremely pleasant and helpful. Walking distance to shopping and restaurants, buses and tram right outside the hotel.. We had no idea what we were getting into when we booked our room, we were extremely satisfied. We would absolutely go back.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Wei Sum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are good, nothing special, but the location is exellent. Perfect location to walk to all tourist locations.
Stayed 3 nights in Nov 2023

8/10 Good

AMJAD

Liked: Cleanliness, staff & service, property conditions & facilities
clean and near city no room service
Stayed 1 night in Oct 2023

10/10 Excellent

Virginie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem in Frankfurt
Beautifully designed and perfect location. This hotel is a gem. The bar vibe was fun and had great cocktails! Will stay here again! Thank you Motel One!
Stayed 2 nights in Oct 2023

10/10 Excellent

Emily

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Rooms are small, but cozy. Parking easily accessible at property and short walk to old town Frankfurt.
Stayed 1 night in Oct 2023

10/10 Excellent

David

Stayed 2 nights in Sep 2023

10/10 Excellent

Gary, Howell

Liked: Cleanliness, staff & service, property conditions & facilities
Loved Frankfort and the hotel. We could walk to everything we wanted to see.
Stayed 2 nights in Sep 2023

10/10 Excellent

Alan

Stayed 3 nights in Sep 2023

8/10 Good

patty, mill valley

Travelled with family
Beautiful n trendy lobby n room decor but small room with strip down room amenities: no hand lotion, no water, no coffee maker - the usual hotel room amenities.
Stayed 2 nights in Sep 2023

4/10 Poor

Jutta

The room was smaller than a closet, 1 chair for 2, no telephone in the room. Not even a small bottle of water. This is a clean but no frills place for only one person.
Stayed 1 night in Sep 2023

10/10 Excellent

Isobel

Stayed 2 nights in Aug 2023

8/10 Good

Claude

Liked: Cleanliness, property conditions & facilities, room comfort
nice and well located hotel
we stayed for one night and really appreciate the place. the breakfast. and the closeness to the old city. one negative point; they dont provide water in the room. At least a bottle. You have to buy it at the bar for 5euro the bottle. quite expensive. That stopped me to put the highest score
Stayed 1 night in Aug 2023

10/10 Excellent

Matilda

Stayed 1 night in Aug 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Great hotel, good location right by the old town. Would stay again. Didn’t bother with breakfast as too busy but for the price and what you got it was a rip off anyway, much better places around. But overall enjoyed the stay and would stay again if we ever returned to Frankfurt
Stayed 2 nights in Aug 2023

10/10 Excellent

yael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

STEPHEN

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel
The perfect hotel for a short business trip. Very reasonably priced and basic in some areas (no mini fridge, coffee maker, or iron), but great where it counts (updated and extremely clean). My only suggested improvement would be to include an iron.
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Stayed 1 night in Jul 2023

10/10 Excellent

Everardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Friendly staff.
Stayed 2 nights in Jul 2023

8/10 Good

Sivan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service
Nice stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Kate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to downtown Frankfurt, except the signage for their garage could be clearer.
Stayed 1 night in Jun 2023

10/10 Excellent

Brian

Stayed 1 night in Jun 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay for a quick visit to Frankfurt. Great location central to everything.
Stayed 3 nights in Jun 2023

10/10 Excellent

Joe

Stayed 2 nights in Jun 2023

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, smart and inexpensive
Very friendly and helpful staff. Rooms were very clean and smart . Only gripe is that they are quite small and no desk area to work from, but this was a one night stay so it didn’t matter too much. They do have communal areas for working so they do have facilities for that purpose. Location is good . 5 minute walk to Willy Brant Platz, clos3 to the river and a tram stop outside .
Stayed 1 night in Jun 2023