4/10 Poor
Kimberly
Travelled with family
16 Jun 2024
Disliked: Cleanliness, staff & service
So my sister & I had come in for a graduation party, the hotel we normally stay at was not available, so I had made a reservation here, we got into town a couple hours early & went to hotel to see if we could check in & unload our vehicle instead of keeping it with us out in the heat (other hotel we stay at always has accommodate us) the gentleman at front desk literally said NO check in is at 3:00, he didn’t even look my name up or seen if a room was already clean (literally 2 hours before normal check in time) I explained it would be late before we would be back & asked him not to give our room away still did not ask for a name & said he wouldn’t. When we finally was able to make it back same man came from back seen us & was like oh you ok then finally asked for a name & of course payment.
I had to ask where to park & he seemed aggravated that he had to talk more to us! We also had to ask what time breakfast was. So we have decided we definitely will NOT stay at the hotel again.
Kimberly
Stayed 1 night in Jun 2024