Franklin Hotel Guide - Pet Friendly Hotels in Franklin, Massachusetts

"The property was great"

"Decent continental breakfast. Pool was okay. Beds were not comfortable at all. I will say they were actually having professional carpet and upholstery cleaners come in during our stay. It is nice to know that hotels do this. "

"I was allowed to check in early. The staff member told me that I should really tip the housekeeper because she cleaned a room fast for me. When I got to the room the only part that had been cleaned was the bathroom. The bed was dirty and clearly slept in, the trashes had not been taken out and there were crumbs all over the desk. Called the front desk and was told they would send someone up, an hour later no one had shown so I called down again and the staff member gave me attitude about how the hotel is sold out and it’s busy. By the time I left and came back at night still no one had come to clean the room. "

"Beautiful"

"Every single staff member was great! "

"I reached out to Expedia about one of the rooms that I had had no AC no heat no television that worked with a sauna in the room couldn’t use it. It was terrible. Maybe it was supposed to reach out to the manager and the manager was supposed to reach out to me. No one ever reached out to me. I will never stay at the property again. I ended up having to go to another hotel because I did book 2 rooms and I cannot stay in the second room with my coworker so I had to go to another hotel to be able to sleep due to the Room that I had rented not being in conditioned to sleep in I did tell the front desk. There was no man on site. She did write everything down and no one contacted me horrible "

"Thin walls, sparse amenities, carpets need a cleaning. "

"My only negative for this property is that the room I was in had very thin walls and I could hear the neighboring room very well. Besides that it was excellent."

"Great. Loved the location and the lobby coffee shop is wonderful! "