Although our room was spacious and well appointed, service was needlessly bad. The promised "grab and go" breakfast did not materialize. The room had no coffee machine and the lobby had coffee only at breakfast time. The bathroom had no shampoo, conditioner, or lotion. The kitchenette was entirely unequipped (no plates, silverware, etc.) The bathroom light was out. At our requests, the front desk fixed the light, supplied some kitchen items, gave us some shampoo, but all this seemed like a hassle.