Sercotel Hotels hotels in French Cerdagne, Occitanie

"Did not meet expectations for described "panoramic" room. The room had a tiny terrace facing the rear of the hotel onto a hillside. No view whatsoever. "

"The location of this hotel is fabulous and we love the option to get family apartments with multiple rooms and different bed configurations. However, we were surprised that some basic amenities were not provided. For example, there is a coffee machine but no filters (maybe a French press would be better - no need for filters). Also no large bowl for salad and nothing that can go in the oven (baking tray, casseroles). No dishwasher tabs or dish soap or dish towel, but they do expect guests to do the dishes. The dishwasher takes hours, making it impossible to do dishes and put them away (as requested) after breakfast but before checkout. We'll be aware for next time, but it would have been good to have more communication about this. Also when we arrived we were given an apartment that hadn't been cleaned. They quickly gave us a different one that was clean, but unfortunately didn't have as nice a view as the original one given to us. "

"We had a long stay of 30 days, and overall it was pretty good."

"Good location very close to the pistes. Could do with a bit of a refresh, but for the price can't complain. Staff somewhat brusque at times, but nothing too much to put you off. Nice and quiet at night and comfy beds. Slept well. "

"Friendly and accommodating staff. Breakfast was a good spread with delicious breads, fruits, meats, cheeses, etc. room had a good shower and updated bathroom with a lovely mountain view. My only negative during my stay was the carpet in the room could have been nicer-there were footprints and stains on it. Also room had a strong perfume smell I could have done without. "

"Le Clos Cerdan is a great place to stay because everything is right there. The rooms are very freshly redone and spacious with artful lighting. They have a bar and restaurant so no need to drive anywhere, and the view is spectacular. We had a rainy few days so the steam room and sauna were a treat when it was too cold to walk outside. There's also plenty of parking. Next time we'll bring our tennis rackets!"