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Reviews of Garden View Inn

2 out of 5
Garden View Inn
7117 North Blackstone, Fresno, CA

Reviews

6.4
Rating 10 - Excellent. 16 out of 95 reviews" "
Rating 8 - Good. 27 out of 95 reviews" "
Rating 6 - Okay. 21 out of 95 reviews" "
Rating 4 - Poor. 17 out of 95 reviews" "
Rating 2 - Terrible. 14 out of 95 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

5.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Rock on 20 Jul 2022
We are happy you enjoyed your stay and look forward to seeing you again!

2/10 Terrible

Angeles

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, noisy, no place to hang cloths
Stayed 2 nights in Oct 2021
Response from Rock on 12 Oct 2021
We are sorry you did not enjoy your stay this time. We have forwarded your comments to housekeeping and maintenance. We wish you had informed us at anytime during your multi-night stay, we are always happy to be of service with any concerns. We apologize for the traffic noise, being the closest property to the finest restaurants, shopping and biggest movie theater in Fresno, it tends to get busy. We will always strive to be better and hopefully get an opportunity on your next stay.

10/10 Excellent

Jacob E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Management on 7 Jul 2021
We thank you for staying with us, and hope to see you again on your next visit to Fresno.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020
Response from Rock on 16 Jun 2020
We thank you for staying with us and hope to see you again on your next visit to Fresno.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything parking the pool, the places to eat around the motel
Stayed 1 night in Apr 2020
Response from Rock on 10 Jun 2020
We thank you for staying with us and hope to see you again soon!

6/10 Okay

steven

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and disgusting.
This was a last minute booking decision. I was first booked into a room downstairs. This room was livable, although not nice enough for the price. The next day, I was moved into an upstairs room - the carpet was dirty and impossible to clean, the shower curtain had mold growing on it, and the overall situation...a dump. Overpriced dump.
Stayed 1 night in Apr 2020
Response from Rock on 13 Apr 2020
We apologize you were unhappy with the room, but are also a little confused. You have extended the stay an additional week. Please feel free to come to office anytime with any concerns.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No ice machine so it was kinda roufh everg time i wanted something cold i had to go get it somewhere elae
Stayed 1 night in Nov 2019
Response from Rock on 30 Nov 2019
We thank you for staying with us and apologize our staff did not show you where the ice machine is located. We hope to see again on your next visit to Fresno.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient thank you did not understand the extra 50$ fees
Stayed 2 nights in Oct 2019
Response from Rock on 8 Nov 2019
We are happy you enjoyed your stay, and hope to see you again on your next visit to Fresno.

2/10 Terrible

Efren

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Their customer service was very lousy the guy was a schmuck in the office he wouldn't let us stay because are Lyft driver looked sketchy he said
Stayed 1 night in Oct 2019
Response from Rock on 20 Nov 2019
We apologize sir but all guest are required to have a valid id and credit card at check-in. Your means of transportation have no relevance on the check-in process. Also, guest on our DNR list may not rent a room regardless of reservation process.

10/10 Excellent

David

Stayed 2 nights in Sep 2019

4/10 Poor

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for what I needed. It is great for people that just need a room for the night.
Stayed 1 night in Jul 2019
Response from Rock on 22 Jul 2019
We are happy you enjoyed your stay and hope to see you on your next visit.

4/10 Poor

Jeff

Disliked: Cleanliness, property conditions & facilities
The windows was broke out in some cars. I believe people are living there.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Rock on 21 Dec 2018
We thank you for staying with us and hope to see you again soon!

8/10 Good

Verified traveller

Stayed 1 night in Oct 2018
Response from Rock on 14 Oct 2018
We thank you for staying with us and hope to see you next time you visit Fresno!

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Rock on 9 Oct 2018
We thank you for staying with us and hope to see you again on your next visit!

6/10 Okay

Audelin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2018
Response from Rock on 9 Oct 2018
We thank you for staying with us and hope to see you again on your next trip to Fresno.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2018
Response from Rock on 5 Oct 2018
We thank you for staying with us and hope to see you again!

8/10 Good

Verified traveller

Nice room
Pretty decent
Stayed 3 nights in Aug 2018
Response from Rock on 21 Aug 2018
We are glad you enjoyed your stay. We hope to see you again on your next visit to Fresno.

2/10 Terrible

Aimee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!
They were bed bugs and I got several bites! Windows were boarded up! Disgusting!
Stayed 4 nights in Jul 2018
Response from Rock on 11 Aug 2018
We are sorry to hear about your experience. I assure you, had you brought any issue to the attention of management during you five night stay, we would of addressed it ASAP. Room cleanliness is one of our top priorities as well as guest experience.

8/10 Good

Frank, Fresno,ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is located in a good location. The room has most all i need , except a suitcase table.this s a small room, but it works. Air conditioning works well, a tad loud, but keeps it cool. The refridgerator door kept popping open, so i had to put the suitcase in front.the front desk was friendly and engaging. I would stay here again.
Stayed 1 night in Jul 2018
Response from Rock on 26 Jul 2018
We thank you for staying with us and hope to see you again on your next visit to Fresno. We also thank you for informing us about issues and we will address them asap.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good location
Motel is very close to the road so there's lots of road noise in the morning and at night until just after midnight. Air conditioner does a pretty good job of drowning it out though. The front desk staff is extremely friendly. They seem to be in the process of updating the rooms. Bathroom vanity and tile floor are new, bed and headboard are new and is very comfortable. We used this motel as a home base for checking out Yosemite and King's Canyon/Sequoia National Park for 3 days. It's in a great location for getting out of town to go to the parks, and is also close to Walmart, Costco and several restaurants. Shower curtain and black stains on the bottom and the walls/ceiling could use some updating/paint. Certainly not a 5-star hotel, but we had a great sleep each night.
Stayed 3 nights in May 2018
Response from Rock on 1 Jun 2018
Thank you so much for your kind words. We thank you for staying with us, and hope you think of us on your next visit. We will also address any issues with housekeeping and maintenance.

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would you come back? YES!
Amazing amazing amazing. Great location these a lot of stores and shopes around. Lots of tv channels. I came from cold Monterey and fresno is hot in comparison so I loved that they had a/c. Great price and friendly staff.
Response from Rock on 7 May 2018
Thank you so much for your kind words. We hope to see you again soon!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Over priced...stay by the hotels by the hospital.
$100 bucks for an outdated, beat up , cheap room? The guy at the front counter was a good guy and was excellent. But the room is rachet!
Response from Rock on 2 May 2018
I thank you for your kind words about our service, and wanted to assure you that we are constantly updating our rooms to make our guest stays as enjoyable as possible.

6/10 Okay

Verified traveller

Liked: Staff & service
A rainy day
The city was sold out. This hotel has an excellent location in big demand. Clerk help me to secure last room online.
Stayed 1 night in Apr 2018
Response from Rock on 9 Apr 2018
We thank you for staying with us and hope to see you again soon!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Overall the hotel was comfortable. We only needed to stay for 2 nights anyways. The staff was really nice and helpful so that made it 10 times better.
Stayed 2 nights in Apr 2018
Response from Rock on 9 Apr 2018
Thank you for your kind words. We hope you choose to stay with us on your next visit!

6/10 Okay

WizGurl, Sacramento

Disliked: Cleanliness
Among the better motels at this price.
Firstly, i need to say that the bed was more comfortable than some we have had in hotels that cost twice the price. And the room was mostly clean and usable. But cleaning staff needs some training. Found smelly wet towel under the shower curtain. Also, I put out the "do not disturb" sign after the first night of our 2-night stay because we didn't need anything & we didn't want anyone in our room. We returned to find they came in anyway. They took the tiny soap I had used once as well as my plastic cup. I hate the wastefulness as much as the intrusion. I did tell the desk person when we left. I was also sad that it took a very long time to get any hot water. More unfortunate waste.
Stayed 2 nights in Mar 2018
Response from Rock on 4 Apr 2018
We thank you for staying with us, and I did inform housekeeping of our conversation. We hope you stay with us again on your next visit.

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nightmare plave
place was dirty load noisy. police and fire dept came by twice. people where up all hpurs of the night making noise. i coumd not sleep at all. i would never go back again.
Response from Rock on 3 Apr 2018
Sir, we have tried to contact you about these concerns. I was informed you had checked out at 7:00pm due to an emergency, and did not spend the night at this location. The room is rented for the entire night and we are sorry we could not give a partial refund. Furthermore, video confirms no authorities coming to the property. Could you please contact us to clear this up.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, simple, and nice
It was just enough for the right price. It was reasonable rate and it was a cute, clean room. Was little outdated but didint have an old feel. It was small but also cozy and clean.
Response from Rock on 27 Mar 2018
We thank you for staying with us and hope to see you again on your next visit.

6/10 Okay

bill, san francisco

Liked: Cleanliness, staff & service
good price, good location. a little noisy and funky but clean
Stayed 1 night in Feb 2018
Response from Rock on 27 Mar 2018
We thank you for staying with us and hope to see you again on your next visit. We apologize about the noise, but we understand there is some traffic being so close to Riverpark Shopping.

4/10 Poor

Rj

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Road noise!!!
The room is nice, looks like it’s been “done up” but poorly eg paint on roof, tiles in bathroom don’t line up/ reach the floor. There was also a coach roach in the bathroom!! First impression was it’s ok for an overnight stop over. However, the road noise and Manjanja stench from ourside is unbearable!! Wouldn’t go back, wouldn’t recommend if you want to sleep!
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best in town.
The hotel was in a good location for shopping, fast food and near the conference I needed to attend. It did have a small microwave and refrigerator. There was a lot of homeless people around the hotel in the evening times. The window in my room was broken with a board covering it. No phone available in the room, power strips were used to plug in many electrical cords, no place to hang my clothes and no hair dryer. The bathroom had hair in the tub, sink and floor. The office was always locked and no one at the front desk (you rang a buzzer and waited for someone to unlock the door) I didn't feel very safe.
Stayed 2 nights in Sep 2017

6/10 Okay

Jessica S., Bullhead AZ

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Good value for the price
Not too bad, pretty run down, but the price reflects it. Nice people working there. Terrible parking.
Stayed 2 nights in Sep 2017

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017
We thank you for staying with us and hope to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice, tidy, cute room, inviting pool
Fresno is good and hot in the summer. Arriving, the street in front and the parking area were a furnace. But the pool and its landscaping came as a surprise and a wonderful oasis. Staff were outgoing and helpful. The room was small but nest-like and quite comfortable.
Stayed 1 night in Aug 2017
Response from Rock on 26 Aug 2017
We thank you for staying with us and hope to see you next time you are in Fresno.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family
Soft towels an sheets..good cable...close to great restaurants
Stayed 2 nights in Aug 2017
Thank you for your kind words. We thank you for staying with us and hope to see you again next time you visit Fresno!

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Thank you for staying with us. We hope to see you again soon!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017
Thank you for staying with us. We will continue to improve our hotel to make your next stay even better.

4/10 Poor

Alise

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It's called Budget for a reason
The gentleman at the front desk was very friendly and helpful. The room itself was not comfortable. Bed was a hard spring mattress, the bathroom door was bigger than the door frame and didn't close, there was a half inch gap above and below the main door so it would not stay cool, and the room had no sound proofing at all. We could hear the cars on the main road all night long.
Response from Rock on 29 Jun 2017
We thank you for staying with us and letting us know what we need to improve. We will continue doing everything we can to make our guests experience as enjoyable as can be.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Loud guests and street
Hotel conditions in bad shape. Staff was amazing and helpful

6/10 Okay

Rita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good and Bad
The desk clerk was very friendly and helpful. Since the motel is old, some of it's failures can be understood. However, there was no place to hang a coat nor a towel. The room was a queen bed for two yet the bed had three pillows. I didn't figure out the reasoning on that. The air conditioner was pleasantly quiet. The room had no lamps which meant accessing light switches on opposite walls and some switches were in awkward places. There is no hair dryer provided but the office did happily provide one once they were located. The swimming pool looked well kept. The motel is located on a very busy street. So if you desire a quiet sleep, this is not a motel that can deliver. The traffic was so loud (sounded like cars and motorcycles racing) I found myself laughing at it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

mk, y

Liked: Cleanliness, property conditions & facilities, room comfort
Chilly when entered room
Overall nice decent room for price. Entered room as heat wasnt turned on. Bit chilly. Floors were cold. Bath tub knob water was opposite hot and cold. No vent in vathroom, water couldnt evaporate. Saw a ladybug on wall. Sheets and bed as comfy. Staff was ok. Parking i felt was a bit limited esp if come back to room after midnight. Might visit again.

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming
Nice and quiet peaceful place to stay.
Response from General Manager on 22 Nov 2016
We thank you for staying with us. Hope to see you again soon.

2/10 Terrible

Octavio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only good thing is location. Otherwise it's a dump
Room was in very very bad condition

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Response from General Manager on 22 Nov 2016
We thank you for staying with us. We are continuously making efforts to make our guest experience better and better.

8/10 Good

richard, Porterville, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was small but comfortable and parking was not suited for oversized vehicles but the management made allowances for small 1 1/2 ton water truck.
Response from General Manager on 17 Sept 2016
We thank you for staying with us and hope to see you again soon!

2/10 Terrible

Louis, Temecula

Disliked: Staff & service, property conditions & facilities, room comfort
Check your Visa card
The shower had no water pressure and 3 days after our stay there were still 2 separate 50 dollar holds on my credit card when I called they said that there were not any from them but even the Visa card company said there were and all the hotel would say is call back and wait a few more days

8/10 Good

Gary, Sebastopol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best under $100/night motel in Valley Rooms recently refurbished and very clean