Dallas Hotel Guide - Frisco Heritage Museum hotels in Dallas, United States of America.

"Clean room, friendly staff"

"I booked a handicap room through Expedia. When we arrived, the man at the desk said that all of the handicap room were full & the one they had me in was not wheelchair accessible. We asked if they have a shower bench that i could use in the bathtub & he said, yes. We said that room would be ok & we could make it work if they had a shower bench. He said, "let me get that ready for you & you can come get it." 😏 So, we go up to the room & my husband went down after quite some time to get the chair. They guess they don't have a chair. It's already being used. (No call up to the room to let us know) The next morning we went to call to the desk to see if it was possibly available & the phone doesn't even have a cord connected to the wall! (Explains why we didn't get a call about the bench... maybe) we stopped at the desk to speak with the manager who was extremely apologetic & tried to make the experience right by moving us to an accessible room for our second night. While my husband went to pack, she discovered that room had a hole in the shower making it inoperable. So, she put us in a different room that has more room, but when we got to the room, it hadn't been cleaned. She has the room cleaned while we left to eat. Luckily, I had my husband with me on this trip or it could have been a very dangerous situation because there were no bars next to the toilet, not enough room to get close enough to the bed, & no way to access the shower. It was a frustrating trip!"

"There were a few things I would change about our handicapped room."

"The host was so accommodating. The apartment was beautiful and everything just as presented. "

"Because there are kitchenettes in the room, our room had a very strong food odor that was overwhelming. The room was clean. Bed a little firm for my liking. Shower curtain was so short it would hardly stay inside the tub. It was okay and provided what we needed for 1 night. "

"Clean room, hot breakfast, quiet stay. "

"Well furnished and a perfect stay"

"Newer property, room was in nice shape, staff friendly, walking distance to a few restaurants and grocery."

"Nice space..very clean..host was very responsive…very comfortable master bed. Nice sized rooms. Definitely would recommend. "