Fuente el Fresno Hotels

"The staff was friendly, but we did not have a five star (Google) or 9.6 (Expedia) experience. Check in began at 1230 according to the website but we were not set to arrive till 330. I received a message that there would not be anyone to check us in from 230 to 430 - I was told it was “rest time” for their staff. I messaged back the time we were planning on arriving (we had driven five hours that day) and was told no one would be there but we could wait on them. We adjusted our schedule and it was fine. We get checked into our room and my wife comes out of the bathroom and said, “someone has been smoking in there”. Not sure if they had a policy or not but did not want to be blamed for smoking and so I told the front desk. They moved us to the room next door - that was nice. Then the 15” tv remote would not work. They brought us another one - that was nice. I initially found the property through a Google search. It is listed as a “5 Star Property”. It is not! It is a nice hotel that we personally had a few small things happen that although they were quick to address, limit what we can "

"Beautiful property. Unexpected last minute stay and this hotel was a nice surprise. Super friendly staff. "

"Gteat"

"The staff were nice, and gave us a different room when I asked. Rooms clean and comfortable. Hotel had a convenient location."

"Very nice room, good staff, good breakfast"

"This was a very nice boutique hotel. The staff was friendly and helpful with a dinner recommendation. The breakfast was basic but very good. Although the pool looked open the water in it was not clean and/or clear. "

"Underground parking was easy. Pleasant flat walk into the centre of town. Very nice, clean and spacious room. We would stay again as it was good value but it could easily be so much better. The cafeteria area is horrible and there is no bar as such so nowhere nice to sit in the evening. The dining and breakfast area is soulless and not well lit. The breakfast buffet reminded me of a terrible,old fashioned self service restaurant. It had some decent foods on offer but lacked the staff to maintain it so items were often missing. One very slow coffee machine caused queues. The receptionist however was delightful and very helpful."

"Owner met us and was very nice and accommodating. Entire facility was safe, clean (actually spotless) and we thoroughly enjoyed it. We had short drive to windmills and we walked to city area. Small charming city with great grocery store for supplies. "

"Front desk friendly and helpful. Enjoyed the pool and morning coffee under the palm trees. Nice tree lined park nearby for walking."