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"Excellent staff service"

"This was the highlight stay of our entire two-week trip! Absolutely beautiful hotel, stunning surroundings, convenient to Oishi Park. We were still waking up very early due to the time difference, so we went to the onsen to relax and watch the sunrise. It was wonderful. Every single staff member here was phenomenal and did everything they could to make our stay comfortable and memorable. When we left, we said we just wanted to come back to Hotel Rakuyu for the entirety of the trip next time! Thank you for an incredible memory!"

"Spacious room and great dining experience"

"Great view of Mt. Fuji! Onsen is also a great addition after walking around and sightseeing. "

"The staff were all wonderful, welcoming and friendly throughout our stay. We felt very comfortable and happy at this ryokan. "

"Kanji was amazing and so polite! The location was great and very accessible for public transportation. We had such an amazing time, I look forward to staying here again for my next stay."

"Great view from the hotel."

"Great stay , plus the free breakfast and free shuttle bus to the station. Will definitely come back again. Staff are very polite and helpful. "

"Hotel is in a beautiful location. Parking is included which was great because we drove from Tokyo. Staff were friendly. There was tea/coffee available 24/7 and a microwave, with sitting area that we used to for our dinner. "