Located in Furano, Fenix West is in the mountains. Asahigaoka Sogotoshi Park and Garden of Wind reflect the area's natural beauty and area attractions include Farm Tomita and Grape Juice Factory, Budogaoka Information Center. Ningle Terrace and Saika no Sato are also worth visiting. Take time off to check out the hot springs in the area, or get some fresh air with adventures like horse riding, mountain biking, and ecotours nearby.
Fenix West provides amenities, such as a coffee shop/cafe and laundry facilities. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, ski lift privileges and ski equipment hire. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Cooked-to-order breakfast (surcharge), self-parking (surcharge) and luggage storage
Concierge services, smoke-free property and a lift
Room features
All guest rooms at Fenix West offer thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
More amenities include:
Bidets, free toiletries and hairdryers
TVs with Netflix, streaming services and cable channels
Highchairs, limited housekeeping and electrical adapters/chargers
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Parking on site (JPY 1,000 per stay)
Food and drink
Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: JPY 2,500 per person
A coffee shop/cafe
Restaurants on site
Ronin Coffee
Things to do
Ski equipment rentals
Ski lessons
Ski lift privileges
Ski storage
Ski-in/ski-out access
Family friendly
Highchair
Laundry facilities
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Lockers
Luggage storage
Guest services
Concierge services
One-time housekeeping
Outdoors
In the mountains
Accessibility
Lift
More
7 floors
Built in 2022
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels
Entertainment
Netflix
Streaming services
TV with cable channels
Food and drink
Espresso maker
More
Air conditioning
Desk
Electrical adapters
Iron/ironing board
Soundproofed rooms
Window screens
Policies
Check-in
Early check-in subject to availability
Early check-in is available for a fee
Check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested on-site for the listed child breakfast fee.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Fenix West Hotel
Fenix West Furano
Fenix West Hotel Furano
Frequently asked questions
Is Fenix West pet-friendly?
No, pets are not allowed at this property.
Fenix West Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff friendly, room clean, WiFi good, convenient parking if you can get a spot at the hotel. Good coffee shop downstairs but not included in room rate. It was quite noisy when staff cleaning snow and ice on the exit stairwell outside as the banging on the metal staircase to clean the steps rang like a bell over and over again for hours behind our bed wall. I know the snow clearing must be done, but next time I would make sure my room is not adjacent to the stairwell. Terrible way to wake up.
Yuko made our stay extra special. She took us to the fabulous soba restaurant next door. We came for the Hokkai Heso Matsuri festival held annually for two days. She arranged for the hotel driver to take us into town, and walked us where to find a taxi to return later that night. She even called our room to check if we returned safely. She went out her way to make our stay in Furano super memorable.