Futurum Shopping Centre

Breakfast was very good. Restaurant staff friendly and efficient. Ok . So we had a problem with the air conditioning in the room. We hardly slept the first night, second night was better, third night ok. Could not open the window at night because the street was noisy so we suffered from an overheated room. We were given 2 fans which helped a bit. Hotel management did not engage with us at all until we checked out. The hotel staff tried to be as helpful as possible. The manager insisted that cool air was coming out of the ac unit but it categorically was not. The only assistance we got was late check out. The hotel was in a strange area. A lap dancing/strip club next door and a club sauna opposite. Otherwise a good location for Prague new and old town. To conclude not sold on this hotel and definitely not value for money.

Room was clean. Staff were very accommodating. Complimentary breakfast was excellent. Well located with easy walking to major attractions in Prague.

Feels like a Four Seasons- style luxury hotel - but without Four Seasons prices. Lovely elegant room with great bathroom. All the staff were super helpful. Also really appreciated the nightly happy hours and complimentary walking tour of Prague