Shimla Hotel Guide - Gaiety Heritage Cultural Complex hotels in Shimla, India.

"This hotel is set up high near what is called The Mall which is a long retail street. You are not allowed to drive to the hotel as vehicle access is not allowed to the area so your bags have to be carried by porter. The hotel has spectacular views, the staff are friendly and helpfull. There is a good restaurant and importantly the location is great to walk to points of interest."

"Overall good place would stay again"

"Average. Good for one night."

"It is located in a very convenient place so can walk to all key places. Hotel staff is very friendly and helpful. When we wanted to leave early they arranged breakfast so that we left the hotel after a good breakfast :)"

"Well maintained property. Staff are very helpful. Very good breakfasts. "

"Nice place for staying, very close to the Mall Road and the Ridge. And the staff, in particular Sourav and Ravi were extremely helpful and nice"

"In a great location."

"I understand that Shimla is a hill station with uneven terrain and narrow roads. Even with this limitation, this hotel has an excellent land area and profile. The hotel must have enjoyed excellent glory in the past. However, this hotel is now unacceptably old and most of the features are worn out. This hotel needs a complete make over before being presented for international standard accommodation. However, we truly appreciate the help, care and concern of the staff and availability of quality...

"WiFi not working also tv is not working. Room was very small.500 rs rent per day is enough for this hotel"

"Ambience of a bygone era in a scenic setting. The cook/manager Raviji was very courteous and helpful and made delicious meals. Walkable distance to the Mall yet away from the noise and bustle."

"Amazing place, but many steps!"

"Access to the mall is the only plus. Furnishings in the rooms are outdated and dirty. I never sat in a sofa before that has no back cushions to support you. No convenient electrical outlets to plug electronics or bedside medical devices like CPAP. Breakfast is same old average tasting buffet. No parking. You may get locked out if you are a late night player. Turns absolutely dark at night even the walkways and stairwells to the rooms, so keep a flashlight on hand. I give 2-3 stars, only for the...

"The room was extremely cold, TV did not work, wifi very bad, no hot water in the bathroom. I had to go to bed to get warm. The person at recreation in the afternoon was rude."

"It was very conveient to be able to walk to the hotel from the train station on arrival. The staff were exceptionally friendly and service oriented. I was pleased with the size and cleaniless of the room. Glad there was extra blankets as Shimla does get cold. Mornings i enjoyed having the breakfast options, paratha and chai and scrambled eggs got me going for the day!"