Gainsborough Hotels

"The room was good and the breakfast lovely."

"On check in the manager ?? had already charged my card. He charged me $30 over the expedia booking price. The manager did not seem to know how expedia worked. He tried to help by ringing expedia, which was useless, the expedia was so useless I asked the manager to hand me the phone so i could clearly explain the situation. The expedia person told me off and told me he could not speak to me, he then told the manager off for giving me the phone, I instructed the manager to hang up as this was not helpful. I rang the expedia customer service, i explained the situation, he spoke to the manager and then told me expedia is a booking service, what I am actually charged is up to the motel. How unhelpful, why would i use this booking service??? I spoke to the manager, who informed me the expedia customer service person told him, he was rude to the customer, this was not true, how unhelpful of expedia! Finally the overcharged amount was refunded. DRAMA - why would I use expedia again???"

"Have stayed before, and stayed again this time, and would stay again. This tells you something. It's not anything flash, but it is 'clean' and comfortable. Ample off street parking. Reception was open this time, last time I used the self check in screen just to the left of the office (which also has a help number if needed). The location is good too, 3 min walk to the Moe railway Station & Moe Pub. Good pizza place 3 min walk, plus you can cross over the railway line into the main town area. All very easy. If you are looking for a reasonable cost motel in Moe, STAY HERE !"

"Beautiful idyllic property, very cosy, clean and welcoming. "

"Unit 21 was fantastic- great for a family of 4 travelling to the area for a wedding! Lovely spacious room with everything we needed "

"Room and bathroom were clean, comfy beds."

"Beautiful location fantastic house and facilities. Owners made you feel very welcome."

"Friendly staff easy access and great parking."

"Very basic but all we needed was a bed for the night. would stay again "