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Reviews of Courtyard by Marriott Gaithersburg Washingtonian Center

3 out of 5
Courtyard by Marriott Gaithersburg Washingtonian Center
204 Boardwalk Pl, Gaithersburg, MD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1002 reviews" "
Rating 8 - Good. 260 out of 1002 reviews" "
Rating 6 - Okay. 84 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 17 out of 1002 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2024
Response from General Manager on 29 Apr 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

James

Travelled with family, Travelled with partner
First time in this area and we were pleasantly surprised by the beautiful views, downtown ‘city’! There’s a boardwalk w a so many restaurants and shoppes, a lake w a carousel-which could see from our room. The hotel offers a nice outside area for cocktails and dining on the 2nd floor. Our room, floor 9, had a balcony which offered additional views. Highly recommend.
Stayed 1 night in Apr 2024
Response from General Manager on 17 Apr 2024
Thank you for your feedback, we hope to see you again soon!

8/10 Good

joy

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The parking is a nightmare i’ve a small car took me 30 mins to find and fit into a spot both nights they lug my luggage from the 5th floor parking garage to the hotel across the street !! No thanks way too much stress .its packed all weekends like insane . The hotel needs valet parking or it’s own parking
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Very sorry to hear about your issues with the parking. Please know going forward there are multiple decks within walking distance of the hotel that are complimentary. We hope you will give us another chance to deliver a flawless experience the next time you are in the area.

10/10 Excellent

RJ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A friend and I stayed for two days, and found your facility to be excellent. The area was great, with very nice dining options. Would stay again! Thank you very much. RJ Chapdelaine
Stayed 2 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Thank you for your feedback, we hope to see you again soon!

2/10 Terrible

Marla N

Stayed 2 nights in Apr 2024
Response from General Manager on 8 Apr 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Seun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Cynthia, SIlver Spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice.
Stayed 1 night in Dec 2023
Response from General Manager on 6 Mar 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Ronald

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch spot with family friendly nite life !!
Stayed 1 night in Feb 2024
Response from General Manager on 27 Feb 2024
Thank you for your feedback, we hope to see you again soon!

6/10 Okay

John

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from General Manager on 27 Feb 2024
Thank you for your feedback, we hope to see you again soon!

4/10 Poor

Tamyra

Travelled with partner
Disliked: Cleanliness
Nothing
Stayed 1 night in Feb 2024
Response from General Manager on 26 Feb 2024
Thank you for choosing to stay with us and for providing your feedback. I hope you will give us another chance to deliver a flawless experience the next time you are in the area.

10/10 Excellent

John David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 9 Feb 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on 5 Feb 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 2 Feb 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on 2 Feb 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Response from General Manager on 29 Jan 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Zita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love staying here it’s always very clean and nice it’s right in the middle of everything and you can go enjoy shopping and having fun and walk right up to room with views of the water Netflix and chill
Stayed 1 night in Jan 2024
Response from General Manager on 28 Jan 2024
Thank you for your feedback and for choosing to stay with us. We hope to see you again soon!

10/10 Excellent

Armani

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything & Everyone was excellent. However one night during our stay we did have someone trying to get in our door around 2 or 3am. We notified the front desk about it. He was very concerned and stated he would figure it out.
Stayed 2 nights in Jan 2024
Response from General Manager on 24 Jan 2024
Thank you for your feedback, very sorry for the disturbance you encountered but we're glad to hear you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Melville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place all the way around the board
Stayed 1 night in Jan 2024
Response from General Manager on 20 Jan 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Carlton

Stayed 1 night in Jan 2024
Response from General Manager on 9 Feb 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Dara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from General Manager on 11 Jan 2024
Thank you for your feedback, we hope to see you again soon!

8/10 Good

LILY

Travelled with family
Liked: Cleanliness, staff & service
Convenient, nice location on Rio lakefront, good for walking and people watching. Cute Christmas lights on the water! Friendly and helpful staff. Weak on amenities, worst pull out bed ever in a hotel.
Stayed 3 nights in Dec 2023
Response from General Manager on 30 Dec 2023
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on 30 Dec 2023
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Taesha

Stayed 3 nights in Aug 2023
Response from General Manager on 20 Jan 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

William

Stayed 1 night in Dec 2023
Response from General Manager on 26 Dec 2023
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Carol

Stayed 1 night in Dec 2023
Response from General Manager on 19 Dec 2023
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

TAMEKA, MANASSAS

Stayed 1 night in Dec 2023
Response from General Manager on 19 Dec 2023
Thank you for your feedback, we hope to see you again soon!

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on 5 Feb 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

jerome

Liked: Staff & service, amenities, property conditions & facilities
Response from General Manager on 5 Feb 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Nicholas

Very quick check in.
Stayed 1 night in Dec 2023
Response from General Manager on 11 Dec 2023
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on 9 Feb 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

ANNE MARIA

the room and bathroom were fine but my view was of a garage fortunately I wasn’t in the room except in the morning as I was preparing for my day
Stayed 1 night in Dec 2023

6/10 Okay

Susannah

Travelled with family, Business traveller
Liked: Property conditions & facilities
Not sure if it was Expedia’s problem or the hotel but I selected the option with breakfast but my breakfast was not included. Breakfast there was overpriced and very little options. House keeping came every day and I appreciated the fresh towels daily. I wish they picked up the unneeded items after I communicated to the front though. (Like the roll away bed after two days…) Also the lighting could use a little more touch up.
Stayed 5 nights in Nov 2023

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was quite accommodating and friendly. Appreciate the early check-in and bistro seating.
Stayed 2 nights in Dec 2023
Response from General Manager on 5 Dec 2023
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Deborah

Stayed 1 night in Nov 2023
Response from General Manager on 5 Dec 2023
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

FABIO, richmond hill

Stayed 1 night in Nov 2023
Response from General Manager on 11 Dec 2023
Thank you for your feedback, we hope to see you again soon!

6/10 Okay

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from General Manager on 20 Nov 2023
Thank you for your feedback, we apologize that you were not fully satisfied with your stay. We hope you will give us another chance to deliver a flawless experience the next time you are in the area.

10/10 Excellent

Ronald

.
Stayed 1 night in Nov 2023
Response from General Manager on 20 Nov 2023
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was great, the only issue was that we book a king suite and got a queen other than that everything was perfect.
Stayed 2 nights in Nov 2023
Response from General Manager on 13 Nov 2023
Thank you for your feedback, we're glad to hear you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from General Manager on 14 Nov 2023
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on 13 Nov 2023
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Jhoana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Nov 2023
Response from General Manager on 5 Nov 2023
Thank you for choosing to stay with us and for providing your feedback. We hope to see you again soon!

10/10 Excellent

Nora

Stayed 1 night in Oct 2023
Response from General Manager on 30 Oct 2023
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Federico

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent. Nice staff and clean.
Stayed 6 nights in Oct 2023
Response from General Manager on 26 Oct 2023
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, big and spacious rooms. Will definitely stay here again. Everything is within close proximity of the hotel, very convenient
Stayed 1 night in Oct 2023
Response from General Manager on 26 Oct 2023
Thank you for your feedback, we're delighted to hear you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite place to stay in gaithersburg
Stayed 1 night in Oct 2023
Response from General Manager on 23 Oct 2023
Thank you for your feedback, we're delighted to hear you enjoyed our hotel. We hope to see you again soon!

10/10 Excellent

William, princeton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Staff was very friendly.
Stayed 2 nights in Oct 2023
Response from General Manager on 23 Oct 2023
Thank you for your feedback, we're delighted to hear you enjoyed our hotel. We hope to see you again soon!

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2023
Response from General Manager on 23 Oct 2023
Thank you for your feedback, we're delighted to hear you enjoyed our hotel. We hope to see you again soon!

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on 17 Oct 2023
Thank you for staying with us, we hope to see you again soon!

6/10 Okay

Ahmed, OXFORD

Stayed 2 nights in Oct 2023
Response from General Manager on 31 Oct 2023
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager on 10 Oct 2023
Thank you for staying with us, we look forward to seeing you again soon!