Bar (on property)

Reviews of Best Western Prairie Inn & Conference Center

3 out of 5
Best Western Prairie Inn & Conference Center
300 South Soangetaha Road, Galesburg, IL

Reviews

7.6

Good

Rating 10 - Excellent. 168 out of 566 reviews" "
Rating 8 - Good. 219 out of 566 reviews" "
Rating 6 - Okay. 102 out of 566 reviews" "
Rating 4 - Poor. 45 out of 566 reviews" "
Rating 2 - Terrible. 32 out of 566 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Dottie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Likes: clean room, good breakfast, strong shower pressure Dislikes: hallways had unusual smell; fitness equipment a little run down
Stayed 1 night in May 2024

6/10 Okay

Alyssa

Travelled with family
Disliked: Property conditions & facilities
It was okay. I wasn’t like wow this is a nice place but also it wasn’t dirty.
Stayed 1 night in May 2024
Response from Guest Relations Management on 14 May 2024
Hi Alyssa! Thank you for sharing your feedback with us. We're glad to hear that you found your stay satisfactory in terms of cleanliness.While we strive to provide a memorable experience for all our guests, we regret that we didn't exceed your expectations during your visit. Your feedback is important to us, and we will use it to identify areas for improvement and enhance our guests' experiences in the future. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

6/10 Okay

Todd

Travelled with partner, Travelled with group
Liked: Staff & service
The towels are old and not soft at all. The pool is opened until 1100 pm, but the lights would not come on after sunset?? The lady at the front desk is amazing!! She remembered us from our last stay one month ago!! I hate the smaller, uncomfortable pillows!!!
Stayed 2 nights in May 2024
Response from Guest Relations Management on 11 May 2024
Hi Todd! Thank you for sharing your feedback with us. We're glad to hear that you had a positive interaction with the lady at the front desk and that she made your stay memorable by remembering you from your last visit.We apologize for any inconvenience caused by the condition of the towels and the issue with the pool lights. Your feedback is valuable to us, and we will address these concerns to ensure that they are promptly resolved for future guests.We also apologize for the discomfort caused by the smaller pillows. We understand that a good night's sleep is essential, and we will take your feedback into consideration to improve the comfort of our bedding options.We appreciate your review and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 Excellent

Kathy, Catonsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the room was clean.
Stayed 1 night in May 2024
Response from Guest Relations Management on 11 May 2024
Hi Kathy! Thank you for your positive feedback! We're thrilled to hear that you found our staff to be very friendly and that your room was clean during your stay.Providing excellent service and maintaining a clean and comfortable environment for our guests are top priorities for us, and we're glad that we could meet your expectations in these aspects.If there's anything else we can do to further enhance your experience or if you have any additional feedback, please feel free to let us know. We appreciate your review and hope to have the opportunity to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Being updated and it looks great so far. This place is going to be fantastic
Stayed 1 night in May 2024
Response from Guest Relations Management on 11 May 2024
Hi Joe! Thank you for your positive feedback! We're thrilled to hear that you've noticed the updates we're making and that you're pleased with the progress so far.Ensuring that our property is well-maintained and up-to-date is important to us, and we're excited about the improvements we're making to enhance our guests' experience.We appreciate your kind words and hope to continue exceeding your expectations as we work towards making our property even more fantastic. If you have any further comments or suggestions, please feel free to let us know. We look forward to welcoming you back for another great stay in the future!

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room and the surrounding area. Beautiful place to stay at.
Stayed 1 night in May 2024
Response from Guest Relations Management on 11 May 2024
Hi Valerie! Thank you for your positive feedback! We're delighted to hear that you liked the room and the surrounding area during your stay.Providing a beautiful and comfortable environment for our guests is important to us, and we're glad that we could meet your expectations in these aspects.If there's anything else we can do to enhance your experience or if you have any further comments, please don't hesitate to let us know. We appreciate your review and hope to have the opportunity to welcome you back for another enjoyable stay in the future!

6/10 Okay

Nainsi

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Guest Relations Management on 11 May 2024
Hi Nainsi! Thank you for taking the time to share your feedback with us. We're glad to hear that you had an overall positive experience during your stay. However, it seems there were some aspects that may not have fully met your expectations. We apologize for any shortcomings you may have experienced and assure you that we will use your feedback to address any areas needing improvement. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an improved stay in the future.

8/10 Good

Adrian and Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 6 May 2024
Hi Adrian,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

6/10 Okay

Ellie

Travelled with family
Good location - fair price. Housekeeping needs improvement - room was tidy but small details - candy on the floor and stuff left on shelves
Stayed 2 nights in Apr 2024
Response from Guest Relations Management on 1 May 2024
Hi Ellie! Thank you for sharing your feedback with us. We're glad to hear that you appreciated our hotel's good location and fair pricing. However, we apologize for the cleanliness issues you encountered during your stay.Maintaining a clean and tidy environment for our guests is a top priority, and we regret that we fell short in this regard. Your comments about the cleanliness of your room will be shared with our housekeeping team to ensure that all areas are thoroughly cleaned and attended to in the future.We appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

6/10 Okay

mary grace

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Should be renovated
Stayed 3 nights in Apr 2024
Response from Guest Relations Specialist on 13 Apr 2024
Hi Mary Grace,We appreciate your feedback and take all guest comments seriously. While we understand your concerns regarding the need for renovations, please know that we continuously strive to maintain the highest standards of comfort and cleanliness throughout our property. Renovation plans are carefully considered, and your input helps us in our ongoing efforts to enhance the guest experience. We hope you'll consider staying with us again in the future to witness our improvements firsthand.

6/10 Okay

Maureen

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check-in was a nightmare. The rest was mostly great. The good: I traveled solo with two toddlers. It was safe, quiet and the cleaning staff was really sweet and conscientious. The breakfast was good with both hot and cold items and a good variety! The bad: I had two toddlers and the website said there was an elevator. Despite having booked months in advance and arriving at 3:30pm (check-in was 3:00pm), there were no clean rooms available on the wing where the elevator was working. The check-in gal said she'd call housekeeping to see if there were any clean rooms in the wing with the elevator but she didn't call right away and opted instead to check in two more, separate individuals without kids in tow while I circled the lobby in the stroller hoping mine would be content while she sorted out the room situation. After waiting past their patience, they began to scream and meltdown (we'd been driving all day), only for her to call and find out there were still no clean rooms and I was forced to carry all our luggage (including all the gear for toddler sleep) along with two kids, by myself up and down the stairs. I was sweating! Also, the pool was pretty cold. We swam bc the toddlers really wanted to but it took some willpower to muster through staying in the frigid water. The carbon monoxide detector wasn't working (probably battery dead). I let the front desk know. Also, I always travel with my own bc this is a huge gap in safety at hotels nationwide & globally.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 13 Apr 2024
Hi Maureen! Thank you for sharing your detailed feedback. We sincerely apologize for the challenges you faced at check-in and the inconvenience with the elevator situation. We're glad to hear that you found our staff friendly and the breakfast enjoyable. We appreciate your patience and understanding, especially traveling with little ones. Your comments about safety and guest comfort are invaluable, and we'll address them to ensure a smoother and more accommodating experience for all our guests. We hope to have the opportunity to welcome you again and provide a better experience.

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Carpet was pretty worn, wanted to charge extra for service dog.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 7 Apr 2024
Hi John,We're genuinely sorry to hear about your experience with the carpet in your room and any inconvenience caused. Our team works diligently to maintain the highest standards of cleanliness and comfort throughout our hotel, and we regret that we fell short of your expectations in this regard. Regarding the pet fee, our policies are in line with industry standards and are designed to ensure the comfort and safety of all our guests. However, we appreciate your feedback and will certainly take it into consideration as we continuously strive to enhance our services and facilities.

2/10 Terrible

Jennifer, Chicago

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had booked/requested a second-floor room and ended up in the first floor room that was handicap accessible, which we do not need. It was possibly the worst room in the hotel next to the elevator and parking lot access door, with a door outside to the hallway that slammed loudly every time someone would come in and out of the corridor. The room was definitely not soundproof as we could hear people using the bathrooms in their rooms around us, the ice machine beeping, and anyone talking in the hallway We also had intense highway noise and a parking lot right outside our window. The hotel is very rundown. Our room itself had a very dirty bathroom with hair in the shower floor and a dirty ceiling. The carpet in the room was very dirty The microwave was very smelly inside and the plate was not the correct plate so it could not be used. The lightbulbs in the room were very jarring to the eye with super bright fluorescent bulbs, I asked to move rooms, but the hotel said that they could not because it had been booked through a third-party and that they were sold out. I’m not sure if this was true. All of the toiletries in the room were made with a nut oil (afghan) and one of our travelers is extremely allergic to nuts. Do better Expedia. Do better Best (WORST) Western.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 7 Apr 2024
Hi Jennifer,We deeply regret to hear about your disappointing experience during your stay at our hotel. Our primary goal is to ensure all guests have a comfortable and enjoyable stay, and it is disheartening to learn that we fell short of meeting your expectations. We sincerely apologize for any inconvenience caused by the room assignment and the issues you encountered, including the noise disturbances and cleanliness concerns. Please rest assured that your feedback has been shared with the relevant departments for immediate attention and improvement. We strive to provide a pleasant stay for all guests, and we hope to have the opportunity to welcome you back in the future for a more satisfactory experience.

2/10 Terrible

Trisha

Travelled with partner
Disliked: Amenities, property conditions & facilities
The staff was very disrespectful and rude.
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 28 Mar 2024
Hi Trisha! We apologize for the disrespectful and rude behavior you experienced from our staff. This does not reflect the level of service we aim to provide to our guests. Your feedback is important to us, and we take it seriously. We will address this issue with our staff to ensure that such incidents do not occur in the future. If there's anything specific you would like to share about your experience or if there's anything we can do to make it right, please feel free to let us know. We value your input and strive to improve based on our guests' feedback.

4/10 Poor

Nourreddine

Travelled with family
Disliked: Staff & service, amenities
The hotel wasn't bad but the front desk employee was very hard to understand her English. Also i want to take a shower in the morning but it was no shampoo no body wash no conditioner all the bottles were empty so i didn't like at all and skipped my shower. Breakfast was very limited not a lot of choices.
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar 2024
Hello Nourreddine, We appreciate you sharing your experience with us. We value all feedback as it helps us improve our services. Your comments regarding the language barrier and amenities in the room have been noted. Guest satisfaction is our top priority, and we strive to meet expectations. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Leon

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on 18 Feb 2024
Hi Leon,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Rosemarie

Liked: Amenities, property conditions & facilities
Great stay. Nice pool.
Stayed 1 night in Feb 2024
Response from Manager on 10 Feb 2024
Hello Rosemarie,Thank you for sharing your positive feedback! It's great to hear that you enjoyed your stay and had a good experience at our pool. We appreciate your kind words and hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Guest Relations Specialist on 29 Jan 2024
Hi Katie,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

8/10 Good

charles, Nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 3 nights in Jan 2024
Response from Guest Relations Specialist on 13 Jan 2024
Hi Charles,We appreciate your positive feedback regarding our hotel's value proposition. Our team works diligently to provide an affordable yet comfortable experience for our guests, and we're pleased to hear that you found our pricing reasonable. We take pride in offering a range of amenities and services to ensure a satisfactory stay without compromising on quality. Your acknowledgment of the value we provide motivates us to continue delivering exceptional service to all our guests.

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Manager on 10 Jan 2024
Hello Mirna,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience. We hope to welcome you back again in the future for another excellent stay.

6/10 Okay

Kay

Travelled with partner
.
Stayed 2 nights in Dec 2023
Response from Manager on 8 Jan 2024
Hello Kay, We apologize for any inconveniences you may have encountered during your stay. Your feedback is valuable to us, and we appreciate you bringing these concerns to our attention. We encourage you to contact our management team directly to discuss your experience further. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Barry

Liked: Cleanliness, property conditions & facilities
Response from Manager on 9 Feb 2024
Hello Barry,Thank you for choosing our hotel for your stay. We are delighted to hear that you had an excellent experience with us. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

8/10 Good

Andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the room was clean and modern. The was no musty smell. The have dispensers of shampoo, conditioner and shower gel in the shower.
Stayed 1 night in Nov 2023
Response from NP on 29 Nov 2023
Thank you so much for sharing positive review. We appreciate your business and would be looking forward to host you again.

10/10 Excellent

Sierra

Stayed 7 nights in Nov 2023
Response from Guest Relations Management on 21 Dec 2023
Hi Sierra! We're thrilled to receive your 5 out of 5 rating for your recent stay! It's our goal to provide top-notch service, and we're delighted to see that reflected in your feedback. If there are any specific aspects of your stay that stood out to you or if there's anything we can do to make your future visits even better, please let us know. We appreciate your support and look forward to welcoming you back for another wonderful experience.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal for the price.
Excellent motel. Very clean. Great water pressure in the shower, which is important to me. Very enjoyable stay.
Stayed 1 night in Nov 2023
Response from NP on 27 Nov 2023
Thank you for the positive review. We appreciate you choosing to stay with us and would see you again.

2/10 Terrible

Jace

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from NP on 18 Nov 2023
We apologize for the inconvenience! We will share the feedback with management.

8/10 Good

mary grace

Travelled with family
Liked: Cleanliness, staff & service
improve bath tub/shower
Stayed 3 nights in Nov 2023
Response from Nick P on 15 Nov 2023
Thank you so much for your review. We will take your feedback and implement it to improve yours and other guests experience!

4/10 Poor

Hilary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The electric outlets didnt work on 1 wall. The soap dispenser was empty. The patio door was falling apart, and the outside entrances were not locked.
Stayed 1 night in Nov 2023
Response from Nick P on 14 Nov 2023
Hello Hilary,Sorry about your experience. We will consider your feedback and will try to improve future. Thank You

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop
For an older hotel it was in excellent condition! The staff were amazing. The place was very clean. The bar/restaurant is currently not open.
Stayed 1 night in Nov 2023
Response from Nick P on 14 Nov 2023
Thank you for sharing your experience. We are glad that you enjoyed your stay.

4/10 Poor

Don

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We booked mainly for the pool because we stayed here before. Desk clerk said it was open it wasn’t. It was out of order. They wouldn’t compensate because we booked through Expedia. They said Expedia put us in a wheelchair accessible room by mistake. The restaurant was closed. Not going back or using Expedia again.
Stayed 1 night in Nov 2023
Response from Nick P on 14 Nov 2023
We apologize for inconvenience that we may have caused during your stay. We will pass on the feedback to the management and will try to make sure we improve for future reference!

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Nick on 7 Nov 2023
It is great to see you enjoyed your recent stay, Kenneth! We thank you for the positive rating and hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and cozy room. After a very long day of driving, we appreciated a comfortable bed and a super clean room. It was nice to have a fitness rom to work out on the morning before getting in the car all day. Breakfast was perfect.
Stayed 1 night in Nov 2023
Response from Management on 7 Nov 2023
To see that we were able to provide our guests with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing your great rating!

4/10 Poor

Michael

Travelled with family
Disliked: Staff & service, property conditions & facilities
Check the prices on other days.
Very outdated. Was desperate for a room for our families and got price gouged for over 200 dollars. The place was empty. Yet got told it was one of the business weekends. The parking lot was empty, it's was silent. Any one knows that packed parking lots on a busy weekend at a hotel is chaos. Rooms were outdated, barely could get the showers to turn on the equipment was so old. The person that checked us in said that there were couches in the business class rooms and there wasn't. You pay extra for business class. They didn't have any trundles. One of the kids slept in the chair that was where a couch was supposed to be. I checked bookings for the same rooms on Thanksgiving and Christmas. 98$. Both business class rooms every time came out as a little over 200 dollars. Our bill for two rooms was over 500 dollars. A bed with a chair and a fridge. Caveat Emptor indeed.
Stayed 1 night in Oct 2023
Response from Management on 7 Nov 2023
On behalf of our entire team I apologize for this issue. We will try to improve in future for other guest!

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean and the staff was very nice and helpful.
Stayed 1 night in Oct 2023
Response from Nick P on 31 Oct 2023
Colleen, Thank you for your reviews. It is such a joy to see that you had great stay at our property and we will try to always go above and beyond for our customers!

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 19 Oct 2023
Thank you for your reviews. It is such a joy to see that you had great stay at our property and we will try to always go above and beyond for our customers!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great get away place
Very nice stay. Clean and updated.
Stayed 1 night in Oct 2023
Response from Nick on 12 Oct 2023
Hello Charles,It is our pleasure to provide a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veey nice, carpet a bit qoen, AC unit hqs slight s
Stayed 1 night in Oct 2023
Response from Nick P on 12 Oct 2023
To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We cannot wait to serve you again!

10/10 Excellent

Gigi

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Nick P on 12 Oct 2023
Hello Gigi,Thank you for being a guest with us and for taking time to share your rating. We hope to earn your business again when you return to the area!

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean with an excellent breakfast!
Stayed 1 night in Oct 2023
Response from Management on 8 Oct 2023
Thank you Roberta!

4/10 Poor

Kenneth

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Management on 22 Sept 2023
On behalf of our entire team I apologize for not exceeding your expectations. Your feedback is very important and I would to discuss the issues with you.

8/10 Good

Shelby

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2023
Response from Manager on 13 Sept 2023
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night while visiting my son in Monmouth. We literally stayed long enough to shower abd sleep.
Stayed 1 night in Sep 2023
Response from Manager on 12 Sept 2023
Thank you for staying with us!

10/10 Excellent

Dwight

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfull shower had a lot of pressure
Stayed 1 night in Sep 2023
Response from Manager on 4 Sept 2023
Thank you for staying with us!

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Expansive area.
Stayed 1 night in Aug 2023
Response from Manager on 25 Aug 2023
Thank you for leaving a review.

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on 18 Aug 2023
Thank you for leaving a review. We hope to meet all your expectations on your next visit.

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this place every year on my way to Sturgis and enjoy it. Better experience this year than last, not that last was bad, but have improved.
Stayed 1 night in Aug 2023
Response from Manager on 18 Aug 2023
Thank you for staying with us again. We are glad that this stay was better than your last and we hope to keep improving.

6/10 Okay

Dennis

Travelled with family
Liked: Cleanliness, staff & service
Shower faucet was difficult to pull open. Needs to be replaced or made easier to pull!
Stayed 1 night in Jul 2023
Response from Manager on 17 Jul 2023
Thank you for staying with us and letting us know about the shower.

10/10 Excellent

Alexejew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Stayed 1 night in Jul 2023
Response from Manager on 17 Jul 2023
Thank you

8/10 Good

mary grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
quiet and clean at reasonable prices
Stayed 3 nights in Jul 2023
Response from Manager on 25 Aug 2023
Thank you for staying with us. We appreciate the review.

2/10 Terrible

Denise

Travelled with family
Disliked: Staff & service, property conditions & facilities
Although we arrived early staff was not accommodating. Claimed there were no rooms available yet although the parking lot was empty and it was one hour after checkout basically was told to come back at check in. We decided not to even stay there and drive back home
Stayed 1 night in Jul 2023
Response from Manager on 6 Jul 2023
We apologize for not being able to accommodate you for early check-in. When we have a full house check out we can not do early check-in.