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Reviews of Radisson Blu Resort Galle

5 out of 5
Radisson Blu Resort Galle
523C Galle Road, Ginthota, Galle

Reviews

8.6

Excellent

Rating 10 - Excellent. 91 out of 165 reviews" "
Rating 8 - Good. 41 out of 165 reviews" "
Rating 6 - Okay. 19 out of 165 reviews" "
Rating 4 - Poor. 7 out of 165 reviews" "
Rating 2 - Terrible. 7 out of 165 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

aisha

Travelled with group
Not a 5 star hotel - rooms and bathrooms are in desperate need of renovation. Sliding door on the shower was rusted and won’t slide so had to leave it open or you’d be stuck inside! Pool area is decent but not exceptional. Beaches are much nicer elsewhere on the south coast - softer sand, clearer waters. The only plus point was a decent breakfast selection.
Stayed 2 nights in Feb 2024

6/10 Okay

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Check out process was horrible. Would not allow check out until they went to room and confirmed mini bar. Made me feel like they thought I was a lying thief. I was not lying. I gave them accurate info. Why not take my word and allow check out? Really? Why doubt your guest when you are only talking about $8 worth of drinks? Seems crazy to treat your guest like you don’t trust them and they are dishonest
Stayed 2 nights in Nov 2023
Response from DIxon on 12 Nov 2023
Dear Matthew,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Resort Galle. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Resort Galle, I look forward to welcoming you back.Thank You

6/10 Okay

Mario

Travelled with family
Disliked: Amenities
Despite booking one of the most expensive rooms in the hotel I was given the run around for an hour. Check in was at 2 yet it was 3pm before they gave me the keys. Also, I had asked in advance for an extra bed in my suite but there was not one.
Stayed 2 nights in Sep 2023
Response from DS on 4 Oct 2023
Dear Mr. Mario,please accept our sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Resort Galle, I look forward to welcoming you back.

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Suite was excellent but too much noise
My experience was very mixed. I got upgraded to a sea view suite which was excellent. Super comfortable bed and great bath and balcony and living room. Just like in photos. Ordinary rooms are less than one would expect from a Radisson, and not like in the photos. My main issue was the constant loud techno music at the central poolside from 11am to 9pm, even when the pool-side bar was closed. It was not music suitable for a summer pool-side, but more for a night-club. Could hear from inside ordinary pool-side rooms also. Other hotels I stayed in along this coast has pool-side music but it was pleasant. Breakfast was good and nice to sit by pool. Loved sitting out by the beach at night and the natural pool area in the sea by the hotel was fab for splashing around, but not advised for weak swimmers, in off-season. Nothing to do outside the hotel in walking distance, and quite depressing roadway outside. Duty manager was excellent and addressed some concerns I had very professionally. I recommend Hotels.com loyalty scheme for assisting in upgrades!
Stayed 2 nights in Jul 2023
Response from DS on 15 Aug 2023
Dear Guest, please accept our sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Resort Galle, I look forward to welcoming you back.Thank You Dixon Solomon

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in procedure was very efficient. Excellent juice.
Stayed 2 nights in Jul 2023
Response from DS on 19 Jul 2023
Dear Doug Thank you for taking the time to share your feedback from your visit to Radisson Blu Resort Galle.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Resort Galle, I look forward to welcoming you back.Sincerely, Dixon SolomonRadisson Blu Resort Galle

10/10 Excellent

Kumudu

Stayed 3 nights in Jul 2023
Response from DS on 15 Aug 2023
Dear, Kumudu, Thank you for your review of your stay at the Radisson Blu Resort Galle. We are glad to hear that you enjoyed your stay with us, and we hope to see you soon.If you need additional information or assistance, be sure to contact us.With best wishes,Radisson Blu Resort Galle

10/10 Excellent

Pooja

Stayed 2 nights in May 2023

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, lots of renovations on the go during our stay unfortunately. Also unfortunately we couldn’t buy alcoholic drinks as it was a religious holiday. The rooms were great. Stayed in a suite. Food choice in dinner buffet very poor for western tastes.
Stayed 2 nights in May 2023
Response from DS on 19 Jul 2023
Dear MarioThank you for taking the time to share your feedback from your visit to Radisson Blu Resort Galle.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Resort Galle, I look forward to welcoming you back.Sincerely, Dixon SolomonRadisson Blu Resort Galle

8/10 Good

Elan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good stay
Stayed 5 nights in Sep 2022
Response from Asanka Fernando on 16 Oct 2022
Dear Mohammed, thank you very much for your feedback

6/10 Okay

OSAMA

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The rooms were not very clean.
Stayed 1 night in Mar 2022
Response from Chamini Gamage on 5 Apr 2022
Dear Guest, Greetings from Amari Galle! Thank you for taking the time to tell us about your stay at the Amari Galle. I am disappointed to hear that certain aspects of your experience did not meet your expectations. At Amari, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Your concerns are well noted and please rest assured we will be taking the appropriate measures as we move forward. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel. Thank you. Best Regards, Amari Galle

4/10 Poor

Sanjiva

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

PUSHPAVALY

Needs improvement
Location is good . Hotel needs improvement in all sectors..
Stayed 2 nights in Dec 2021

8/10 Good

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Following health measures
Stayed 2 nights in Jul 2021
Response from Yazmi_K on 2 Aug 2021
Dear Valued Guest, Thank you for your ratings on Amari Galle. Best Regards, Team Amari Galle.

2/10 Terrible

Verified traveller

Response from Yazmi Lalanga on 5 Mar 2021
Dear Valued guest, Firstly, thank you for taking the time to give us your feedback and we would apologize for your negative experience at our hotel. Feel free to write back to us for any developments. Thank you. Best Regards, Yazmi (Administration Executive) Amari Galle.

10/10 Excellent

Nisali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Yazmi_K on 5 Apr 2021
Dear Valued Guest, Thank you for rating Amari Galle. Best Regards, Team Amari.

10/10 Excellent

Enoka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnficent views of the Ocean!
Beautiful Hotel! We had a one bedroom suite and it was magnificent. We had a huge wraparound patio with panoramic views of the ocean all around, that is almost felt like we were in the middle of the Ocean. The rooms were decorated beautifully with Ocean colors.Our room boy Lasith was the best. His careful attention to detail made our stay special. Food was good and service all around was superb!
View from our patio
Stayed 3 nights in Feb 2020
Response from Yazmi_K (Administration Executive) on 4 Mar 2020
Dear Enoka, Greetings from Amari Galle! We, Amari appreciate the amazing review and being with us on such occasion. Amari seeks guest comfort and satisfaction and works on every aspect to welcome a happy face and goodbye for a nice heart with the hope of welcoming back to our paradise to create more lasting memories enjoying the serenity of the Galle history, enjoying cocktails at Rooftop bar and diversified cuisine at Ahara Gourmet Gallery. It is really nice to hear that you loved our pool, bar, restaurant and every other facility. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you had. Thank you. Best Regards, Team Amari.

2/10 Terrible

Hing Kwok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t let Amari ruin your holiday, stay elsewhere
For the price of a 5-star hotel: Beach is not swimmable, barely walkable with the shape corse sand. The fake palm tree in the water makes a real eyesore. Room was small and dark with cheap, stained furniture and patchy painted-over walls & ceiling. Buffets looked and tasted like hospital food, and ala carte items made me miss McDonalds like never before. Worst part was front desk service - Miss Desha Lak was a real piece of work - no eye contact, slammed check in form on counter with her palm, threw a pen on top, and so much despise in her tone that made us feel really unwelcome. She also refused to help with currency exchange - “check the rates yourself over there” were her exact words. Our stay at this godforsaken hotel really ruined our wonderful time in Sri Lanka. Please don’t make the same mistake we did.
Stayed 1 night in Jan 2020
Response from Yazmi_K ( Administration Executive) on 4 Mar 2020
Dear Hing Kwok, Thank you very much for taking the time to review us and sharing your thoughts with everyone. Your comments about staff and service efficiency are very well noted and will be addressed with the concerned departments. Other than that, our restaurants and kitchen covers most of the dishes in different varieties and hope to come up with a new phase ahead. Further, we work hard to offer the best food in the best possible environment, so we are happy to that reflected. We look forward to serving you again. Please visit us for a new experience with our new menu. Thank you. Best Regards, Team Amari.

10/10 Excellent

Verified traveller

Stayed 13 nights in Jan 2020
Response from Yazmi on 19 Feb 2020
Thank you for rating Amari Galle. Team Amari.

2/10 Terrible

AHLAM Z J

Disliked: Staff & service
Stayed 2 nights in Jan 2020
Response from Yazmi_K on 5 Apr 2021
Thank you for rating Amari Galle. Team Amari.

10/10 Excellent

John

Stayed 1 night in Jan 2020
Response from Yazmi_K on 5 Apr 2021
Thank you for rating Amari Galle. Team Amari.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from Yazmi (Administration Executive) on 15 Jan 2020
Dear Valued Guest, Thank you for rating Amari Galle. Team Amari

6/10 Okay

Fatemah

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice and nice location but it wasn’t clean at all and the staff are not helpful at all .. they need to improve
Stayed 2 nights in Dec 2019
Response from Yazmi (Administration Executive) on 15 Jan 2020
Thank you for reviewing Amari Galle and well noted on your suggestions. Hope you will be back with us. Team Amari.

10/10 Excellent

Arun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Very helpful staff.....Tharindu at the front desk was exceptionally helpful; Shashank at the restaurant and all the rest of the staff were great.
Stayed 4 nights in Dec 2019
Response from Yazmi (Admin Executive) on 15 Jan 2020
Dear Valued Guest, Dear Arun, Thank you very much for rating Amari Galle and your review. I made sure to pass all the comments to the mentioned names. Further, Hope you will be with us in your next trip. Thank you. Team Amari.

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
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Stayed 1 night in Dec 2019
Response from Yazmi (Administration Executive) on 15 Jan 2020
Thank you for rating Amari Galle

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Difficult to believe the hotel is only 3 yrs old, the build quality is terrible. The general cleanliness was not up to standard. We had two of the more expensive rooms, one of the rooms 3501 had leaks inside whenever it rained. Similar to Chinese torture, with a constant dripping sound. With these rooms came large terraces, unfortunately when it rained impossible to use, due to poor design and build quality the water still came under the covered area. We booked through ebookers hoping for a quality hotel, which has been the case up and till now. The staff were very friendly and helpful, but the rooms and general cleanliness were not up to standard. I have photos of patch work (paper taped on to cover certain areas, cardboard in the door lock, etc...)
Stayed 9 nights in Dec 2019
Response from Yazmi on 25 Dec 2019
Dear Valued Guest, Thank you for your review on our Expedia. We are sincerely sorry for the inconvenience caused during your stay and we have already addressed it with our housekeeping team. Please accept our sincere apologies and allow us to showcase our improved services in the future. Best Regards, Team Amari Galle

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Yazmi on 25 Dec 2019
Thank you for rating Amari!

10/10 Excellent

Pertti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel on the shore.
Very good view to the ocean and pool area. Exellent breakfast.
Stayed 6 nights in Nov 2019
Response from Yazmi Lalanga on 30 Nov 2019
Dear Pertti, Greetings from Amari Galle! Thank you very much for the review and I am sure you had a nice time at Amari enjoying our cuisine. We are looking forward the pleasure of welcoming you back. Regards, Team Amari.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly. Their assistant front office manager is a gem. The breakfast was vast and amazing, mixture of Sri lankan, indian, En
Stayed 4 nights in Nov 2019
Response from Yazmi Lalanga on 29 Nov 2019
Dear Valued Guest, Thank you so much for your review on Expedia platform and letting us know that you had a perfect experience at Amari Galle. We are eagerly looking forward to the pleasure of welcoming you back in the near future. Best Regards, Team Amari Galle.

8/10 Good

T, Doha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good, clean, and it had a great view. Food was good. Great pool and access to the beach. Minor detailing in the room bathroom (dangerous swinging and sliding doors). Electricity shut down a few times during our visit, entailing that the elevators didn’t work and we had to walk down from our seventh floor room.
Stayed 4 nights in Oct 2019
Response from Yazmi (Executive Admin:) on 20 Nov 2019
Dear T, Greetings from Amari Galle! Thanks so much for sharing your experience with us. It is delightful to hear your positive comments shared at the Expedia platform. Moreover, it is a pride to read the positive comments regarding the pool and beach area. Sorry for the power failure which was for the whole area. But, it takes few seconds to switch between power and generator. Thank you once again for your feedback and we are sincerely looking forward to the pleasure of welcoming you back in the near future. Yours sincerely, Team Amari

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Yazmi on 20 Nov 2019
Thank you.

8/10 Good

Shamira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SL gem of a hotel
Amari Galle is a well designed gem of a hotel near Galle. It had a superb breakfast and warm swimming pool and wasnt to busy during our stay. Lots to do around the vast gardens and expansive levels.
Stayed 2 nights in Sep 2019
Response from Yazmi (Executive Admin:) on 20 Nov 2019
Dear Shamira, Greetings from Amari Galle! Thank you for your stay with us and for sharing your experience. Team Amari is persevering to continue the standards of service for every guest. Inviting you to enjoy the next visit with us. Thank you so much for taking time out of your day to review, we appreciate you! Best Regards, Team Amari Galle

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely recommend Amari Galle.
I would definitely stay at Amari Galle again. It was the perfect hotel for the beginning of our trip in Sri Lanka. We were given a beautiful room, a surprise for our honeymoon and the service was excellent.
Stayed 2 nights in Sep 2019
Response from Yazmi (Executive Admin:) on 20 Nov 2019
Dear James, Greetings from Amari Galle! Thanks for sharing your feedback from your stay at Amari. We appreciate the time taken for us to review about our comfy rooms with stunning views catches with overall ambiance and design. We are usually known for our service with good staff. Invite you back to Amari for another lovely stay. Best Regards, Team Amari.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Yazmi (Admin: Executive) on 21 Jan 2020
Thank you for reviewing Amari Galle.

4/10 Poor

Geoffrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Yazmi on 20 Aug 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to Amari with my husband for our anniversary we had great time there the staff were really nice and professional this place is like a piece of heaven! Special thanks to the assistant manager Darshy and dashank they took a good care of us will recommend this wonderful place for all , and of course will go again and again
Stayed 4 nights in Aug 2019
Response from Yazmi - Administration Executive on 9 Aug 2019
Dear Valued Guest, Greetings from Amari Galle! We are really happy to see the admiration of Amari Galle. We are keen to offer a good service to comfort our guests. It is worth reading the mentioned satisfaction of the peace of heaven! We highly appreciate the review and this helps us to keep up the good work of Amari team members. Over again thanking you with a hope welcoming in the future to the wonderful Amari! Yours sincerely, Team Amari Galle

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for 1 night and had stepped out for the night. They informed us the kitchen is 24/7, when we returned back around 4:30am and ordered for food the order was accepted, and informed us the waiting time is 45 mins. We had agreed to this and waited until 6:00am but the food never arrived. Following day when we checked out we were shocked to see the food bill attached to our final checkout bill and we had to clarify it to them that the food never came the previous night. The on duty manager was kind enough to understand this situation and waived it off from the bill. Over all this property is amazing with the view and the service they provide except that one instance. It’s worth the price and a great spot in Galle to relax. Highly recommend
Stayed 1 night in Jul 2019
Response from Yazmi on 6 Aug 2019
Dear Valued Guest, Greetings from Amari Galle! Thank you for taking the time to tell us about your stay at Amari Galle. It is happy to hear the review made up on Amari Galle. Thank you for the kind words regarding our team members and have mentioned delightfully about the hotel and its location. Hope to see you again at Amari Galle. Best Regards, Team Amari.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Amari
We just spent 3 perfect days at Amari Galle. Upon arrival we were provided a refreshing towel and drink which was needed after our long travel. The hostess asked how our stay in Sri Lanka had been and we advised we had just got engaged. She walked off to complete the check in process and we were then upgraded to a top floor room and surprised in our room with a chocolate cake - such a lovely gesture!! Our room was beautiful and clean, comfy bed and pillows, tea making facilities, flat screen TV, working air con and area to store our suitcases with large walk in shower. The facilities are wonderful - ocean front to the Indian Ocean, huge swimming pool, restaurant, rooftop bar and well equipped gym. Food was delicious - everything we ordered throughout our stay was so tasty. Location was really good, a short tuk tuk from Galle Fort but away enough from the hustle and bustle - a true paradise. But what really topped off our stay was the staff. From check in to the restaurant to the poolside to the beach front, everyone was just so welcoming, helpful and friendly. Thank you Amari, we just can’t thank you enough!!! We will cherish these memories forever.
Stayed 3 nights in Jul 2019
Response from Yazmi on 6 Aug 2019
Dear Natalie, Greetings from Amari Galle! We are really happy to see the admiration of Amari Galle. We are keen to offer a good service to comfort our guests. It is worth reading the mentioned satisfaction of hotel pool, restaurant including food varieties and the ala carte. Moreover, the spa service has been significant as you stated. We highly appreciate the review and this helps us to keep up the good work of Amari team members. Over again thanking Ms. Natalie with a hope welcoming in the future! Yours sincerely, Team Amari Galle

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018
Response from Administration Executive on 31 May 2019
Dear Valued Guest, Thank you. Team Amari

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Administration Executive (Yazmi) on 9 May 2019
Dear Valued Guest, Greetings from Amari Galle! Thank you for rating us and hope you will be back at Amari Galle. Thank you. Yours Faithfully, Team Amari.

10/10 Excellent

Pauline, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One-bedroom suite is very spacious and well-maintained. Many spa treatments available on site - I had 2 fantastic massage treatments with Muli (best masseuse ever). Very good pool area and several choices of where to sit. You can order food and drink at the pool bar. The sea by the hotel was quite rough when I went (red flag was up) so not one for swimmers; but otherwise there are many hotel facilities for you to enjoy.
Stayed 4 nights in Apr 2019
Response from Administration Executive (Yazmi) on 8 May 2019
Dear Pauline, Greetings from Amari Galle! Thank you for the amazing review and for being with us in Sri Lanka these days. I am sure you all felt secured and enjoyed a lot at Amari. Amari values put customer satisfaction as the top priority and we are committed to our guests. Its customers like you that make our job wonderful. We look forward to serving you again. I made sure to pass the compliments over to my team members. Thank you. Yours Sincerely, Team Amari.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2019
Response from Yazmi (Admin. Exec.) on 6 May 2019
Dear Valued Guest, Greetings from Amari Galle! Thank you for rating us. Team Amari.

8/10 Good

ANAND

Liked: Staff & service, property conditions & facilities, room comfort
Decent Option in Galle
Stayed 2 nights in Dec 2018
Response from Yazmi on 3 May 2019
Dear Mr. ANAND, Greetings from Amari Galle! Thank you very much for being with us and your kind recommendation which made your holiday enjoyable. Thank you. Yours faithfully, Team Amari.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Yazmi on 25 Apr 2019
Dear Valued Guest, Greetings from Amari Galle! Thank you very much for the high scores made upon Amari Galle. Hope you will be back with us in the future. Thank you. Best regards, Team Amari.

10/10 Excellent

Tea, RomaniA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, nice pool and awesome rooftop bar
Stayed 1 night in Apr 2019
Response from Yazmi. on 22 Apr 2019
Dear Tea, Greetings from Amari Galle! This one phrase and awesome words display an immense joyful stay at our hotel. Thank you very much for the amazing words which made us more content upon the service standards. Thanking again while hoping to welcome you all back to Amari. Thank you. Best Regards, Team Amari.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Yazmi. on 22 Apr 2019
Dear Mr. John, Greetings from Amari Galle! Thank you for rating us and hope to hear from you in the future as well. Thank you. Best Regards, Team Amari.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area is really well done. Lots of nice areas to lay/sit in. The beach is gorgeous although we couldn't swim in the sea because of red flags (which may be permanent). Really nice resort in the area. Staff were friendly and helpful.
Stayed 3 nights in Apr 2019
Response from Administration Executive on 9 Apr 2019
Dear Mr. John, Greetings from Amari Galle! Thank you for your stay with us and for sharing your experience with Amari Galle. Hope you enjoyed every facility at the hotel. Also, we are delighted to hear the high praise of the staff. I am sure that you have enjoyed the rest of your stay except swimming in the sea at Amari Galle, we strive to provide a superior service experience for every guest and therefore your feedback is very important to us. We hope that you have enjoyed your stay and we look forward to welcoming you back. Yours sincerely, Team Amari Galle

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Amari Galle is a resort by the beach, 5 minutes driving distance to Galle city The hotel is much smaller than I anticipated, and all the rooms are somehow very close to the road from backside (The reason you don't hear the cars is the sound of the ocean), but it's outdoors are nice and clean. The rooms were somehow worn out and probably need renovation. Staff are very friendly and supportive, for any requests you might have.
Stayed 6 nights in Mar 2019
Response from Administration Executive on 9 Apr 2019
Dear Valued Guest, Greetings from Amari Galle! Thank you for taking the time to tell us about your stay at Amari Galle. We are disappointed to know that some of the areas did not up to your expectations. But, we as the team members strive to keep you all in comfort at our best. We take pride in giving outstanding service every customer and we're overjoyed to receive your compliments and appreciation. Thank you once again for your kind words and hope to welcome back to Amari Galle. Best Regards, Team Amari.

10/10 Excellent

Zahida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on the beach lovely pool area and good breakfast
Stayed 2 nights in Apr 2019
Response from Administration Executive on 9 Apr 2019
Dear Ms. Zahida, This cute little compliment made us so happy and hope you all will be back at Amari Galle in the future. Thank you. Best Regards, Team Amari.