Gambier Holidays

The hotel’s location was great, and we really enjoyed the pool and beach. Also, I found the staff to be helpful and friendly. Those were definitely the highlights of our stay. Unfortunately, there were several issues with the room that were disappointing. The bathtub had hair in it when we arrived, and the toilet was extremely low and uncomfortable to use. The room also wasn’t stocked with enough basic supplies, never stayed at a hotel that only supplied 2 bath towels the minimum is usually 4 in my experience. Another major issue was on our last night the fire alarm kept going off starting around 1am, which was disruptive and frustrating. The hotel did acknowledge the inconvenience and compensated us by reducing our final bill, which we appreciated. Overall, the location, pool, and beach were very good, but the cleanliness, room comfort, lack of supplies, and repeated fire alarms took away from the experience. With better attention to housekeeping and room maintenance, the stay could have been much more enjoyable.

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Great property with a lot of variety for all groups and classes of people. Great pools, beaches, variety of rooms and towers to choose from, large property so you dont get bored with the same thing everyday. The beach i spent time on was maintained, they smoothed the sand every morning, but still had some trash leftover from the day before so that needs to be addressed. had plenty of covered and non covered chairs, but would recommend reserving one of the few covered chairs they have that has waitstaff service for drinks, they need more of those. Only issue i had was one of the rooms had AC issue for 3 days before getting corrected. I spent 4 days there, would recommend the property due to size and variety of activities.

Absolutely beautiful relaxing property. The multiple restaurants were all excellent. The pool and pool area were very well maintained. Everything about the Island House was elegant and comfortable.