Baku Hotel Guide - Ganjlik Mall hotels in Baku, Azerbaijan.

"Thank u "

"I would like to sincerely commend the exceptional staff who made my stay truly memorable. Every team member went above and beyond, consistently going the extra mile to ensure comfort, care, and outstanding service. In particular, I would like to recognize Orkan Jafaraly, Front Office Manager, Ulka, Assistant Front Office Manager, Karim, and Matlab. Each of them listened attentively to my needs every single time and responded with genuine warmth, efficiency, and remarkable hospitality. Their professionalism, kindness, and willingness to help at every moment reflect the highest standards of service and truly made a difference in my experience. Please extend my heartfelt thanks to them for their dedication and care. Thank you for fostering such a wonderful team. It was a pleasure to experience such thoughtful and gracious hospitality."

"Helpful staff, wi-fi nice breakfast. "

"Amazing facilities and the best breakfast. "

"Quiet atmosphere, friendly and respectful staff, clean rooms with good facilities."

"Do not stay here if you have status with Expedia. They will not recognise your gold status or your VIP access. It's reasonably clean, the reception staff weren't overly great but the restaurant staff were amazing. Does the job for the price but it's not even in downtown Bakú and they don't recognise your status. Not worth it in my opinion."

"Toilet not working but they gave us another facility to use "

"Smith Hotel is an old hotel that is walking distance to a metro station (Ganjlik). There is a Grandmart supermarket nearby open 24 hours, and there is a KFC just downstairs. It is actually a crowded area with some schools and a busy street. My room was facing behind the building so it was not noisy. I think the front desk was not as sensitive to my needs as they were supposed to be. I called them regarding the TV remote not working properly and the fridge not being cold enough. I honestly could not resolve those issues with the front desk at all. My remote and my fridge were still the same as I was checking out as I checked in. Sorry about that. "

"Очень приятный вежливый персонал! Комнаты большие, в шикарном обновленном состоянии. "