Hotel Indigo Gatlinburg Downtown by IHG

Property class: 3.5

Choose dates to view prices

A short walk from Ripley's Aquarium of the Smokies and Anakeesta, Hotel Indigo Gatlinburg Downtown by IHG provides a coffee shop/cafe, laundry facilities and a bar. Enjoy a meal at the two on-site restaurants. A gym and conference space are available to all guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Business services
  • Bar
The current price is €180
includes taxes & fees
27 Sept - 28 Sept

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony (Furnished)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 2 Queen Beds, Balcony (Furnished)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room

  • 36 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony (Furnished)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 1 King Bed, Balcony (Furnished)

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

A modern living room with a large window, a sofa, a green armchair, and a flat-screen TV.

Presidential Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

A modern living room with a sofa, ottoman, and TV, large windows with a city view, and a fireplace.

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(52 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A modern living room with a sofa, ottoman, and TV, large windows with a city view, and a fireplace.

Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Downtown Gatlinburg, a neighbourhood in Gatlinburg, Hotel Indigo Gatlinburg Downtown by IHG is in the mountains. The area's natural beauty can be seen at Great Smoky Mountains National Park and The Ripken Experience - Pigeon Forge, while Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights. Anakeesta and Ripley's Aquarium of the Smokies are not to be missed. Visit our Gatlinburg travel guide
Map
229 East Parkway, Gatlinburg, TN, 37738

What's nearby

  • A rustic log cabin with a steeply pitched roof, surrounded by lush green forest.
    Historic Ogle Log Cabin
    3 min walk - 0.3 km
  • A wooden suspension bridge in a forest.
    Anakeesta
    6 min walk - 0.6 km
  • A river with rocks, a bridge, a building with American flags, and autumn trees.
    Ripley's Aquarium of the Smokies
    8 min walk - 0.7 km
  • A building with a stone facade, a green entrance, and flags.
    Gatlinburg Convention Center
    16 min walk - 1.4 km
  • A town nestled in a valley with autumn-colored trees, surrounded by mountains.
    Gatlinburg SkyPark
    17 min walk - 1.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS)
    72 min drive

Restaurants

  • Loco Burro Fresh Mex Cantina
    11 min walk
  • Tennessee Cider Company
    7 min walk
  • Subway
    7 min walk
  • Ole Red
    3 min walk
  • Jason Aldean’s Kitchen & Rooftop Bar
    9 min walk

About this property

Hotel Indigo Gatlinburg Downtown by IHG

  • Hotel near Anakeesta
  • Close to Ripley's Aquarium of the Smokies and Gatlinburg SkyPark, Hotel Indigo Gatlinburg Downtown by IHG provides a coffee shop/cafe, laundry facilities and a bar. Enjoy a meal at the two on-site restaurants. A gym and conference space are available to all guests.
  • You'll also find perks such as:
    • An outdoor pool
    • An electric car charging station, 2 meeting rooms and a lift
    • Smoke-free property and a 24-hour front desk
  • Other amenities include:
  • Mini fridges, cable channels and phones

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Property amenities

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Altitude & Rooftop Bar
  • Bear Trail Café

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Business services

  • 2 meeting rooms
  • 4,674 square feet of conference space

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Entertainment

  • Cable channels

Food and drink

  • Mini-fridge

More

  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

American ExpressDiscoverMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 1.25 per cent
  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Does Hotel Indigo Gatlinburg Downtown by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Indigo Gatlinburg Downtown by IHG?

As of 20 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Gatlinburg Downtown by IHG on 27 Sept 2026 start from €180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Indigo Gatlinburg Downtown by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Hotel Indigo Gatlinburg Downtown by IHG?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hotel Indigo Gatlinburg Downtown by IHG?

Checkout is at 11:00 AM.

Where is Hotel Indigo Gatlinburg Downtown by IHG located?

Located in Downtown Gatlinburg, this hotel is within a 10-minute walk of Historic Ogle Log Cabin, Anakeesta and Ripley's Aquarium of the Smokies. Gatlinburg SkyPark and Gatlinburg Convention Center are also within 15 minutes.

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Reviews

Hotel Indigo Gatlinburg Downtown by IHG Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 593 out of 698 reviews
Rating 8 - Good. 65 out of 698 reviews
Rating 6 - Okay. 22 out of 698 reviews
Rating 4 - Poor. 11 out of 698 reviews
Rating 2 - Terrible. 7 out of 698 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this location, star and rooms are gorgeous.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room views and beautiful hotel. Rooms were super clean and close to everything!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay. So comfortable, perfect location and able to walk everywhere in Gatlinburg. Would stay here again in a heartbeat. Staff in the restaurant were so kind.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop restaurant was awesome, pool was great and had a nice view
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, spacious rooms and staff was friendly.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Love the hotel and staff as well as the convenience of being in walking distance from everything.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Room was very nice with great details.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing day. Friendly stuff. Always a great vacation spot.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean rooms!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located to make downtown within walking distance.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel and was clean and very well kept. Staff were super nice and informative! Would def stay there again!
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was in a great spot, walkable to everything 👌. It was a beautiful Hotel all the amenities was nice and it was very quiet. Loved it
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the refreshing pool. The rooftop bar was the sweet spot of our stay.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Hotel Indigo Gatlinburg. It's a new hotel with high end features and design. The property was clean and the staff was helpful. We loved the outdoor pool and rooftop restaurant. Would definitely stay here again. All the other hotels pale in comparison.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great facilities and location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!! Views incredible!! Pool to die for!! 10/10 would recommend!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! Staff is friendly, amenities are great, and perfect location!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect from the views to the room to the bar and restaurant. All staff members were impeccable.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is not included but staff in restaurants helped me get my morning started with what I wanted. Morning Smoothies were great.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new hotel that was in excellent condition and very clean. Staff was very helpful and had a very nice outdoor pool. I would highly recommend it.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This should be considered a 5 star hotel. Great location, great staff, roof top bar and lounge. Live music on the weekends. Food was excellent. Nothing not to like here!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night at this hotel, but we would definitely come back! The entire property is relatively new and well decorated. We really enjoyed the rooftop bar and restaurant.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Location was at the heart of the city, and the hotel amenities were excellent.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy room. Front desk staff were professional and friendly. I have never been this happy with a hotel! The restaurant was yummy and affordable. The location was conveniently located to all the activities in city.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, modern amenities, clean and quiet and perfect location. We loved our stay, felt like we chose the best hotel in Gatlinburg.
Stayed 2 nights in Jun 2026