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Reviews of Room Motels Gatton

4 out of 5
Room Motels Gatton
1 Hawck Street, Gatton, QLD

Reviews

9.6

Exceptional

Rating 10 - Excellent. 191 out of 254 reviews" "
Rating 8 - Good. 58 out of 254 reviews" "
Rating 6 - Okay. 2 out of 254 reviews" "
Rating 4 - Poor. 3 out of 254 reviews" "
Rating 2 - Terrible. 0 out of 254 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were phenomenal. I ended up there at last minute and they worked with me to find rooms and change rooms and provide me information. Love that you have a kitchenette with a kettle, microwave, fridge and toaster. Brilliant. Nice like to walk round and close to restaurants.
Stayed 2 nights in Feb 2024
Response from T & J on 13 May 2024
Thank you for your lovely review. We hope you call again.

10/10 Excellent

Cassie

Liked: Cleanliness
Stayed 2 nights in Apr 2024

8/10 Good

Cassie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 1 night in Apr 2024
Response from T & J on 13 Apr 2024
Thank you for your review. We hope to see you again.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and wonderful property managers! Thank you!
Stayed 5 nights in Mar 2024
Response from Room Motels Gatton on 12 Mar 2024
Your welcome, thank you for your kind words, we look forward to you staying with us again

4/10 Poor

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wheelchair access room was double booked. Had to find another room that was not wheelchair access
Stayed 2 nights in Mar 2024
Response from Room Motels Gatton on 10 Mar 2024
We sincerely apologize for the inconvenience this caused you and thank you for being flexible under the circumstances. We are investigating how this could have occurred to ensure we improve our processes in the future.

10/10 Excellent

Maria

All good A pleasant surprise and experience Very Happy Well done
Stayed 2 nights in Mar 2024
Response from Room Motels Gatton on 8 Mar 2024
Wow Maria!!! Thank you so much for a wonderful review, you have made our day. We look forward to seeing you again.

10/10 Excellent

ian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in the area
Stayed 1 night in Feb 2024
Response from T & J on 23 Feb 2024
Thank you for your kind review. We look forward to seeing you again.

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were gorgeous and care was taken with their presentation. Small details such as vanity kits, sewing kits and comb showed that the motel really cares about their guests. Staff were personable and friendly, espically Maree; her warm smile during check-in and check-out made it feel like a little touch of home. Easy to find and in a great location. Will stay there again.
Stayed 1 night in Feb 2024
Response from T & J on 22 Feb 2024
Thank you for the review, Sarah. We look forward to seeing you again.

8/10 Good

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Manager was lovely and room very clean
Stayed 2 nights in Feb 2024
Response from Room Motels Gatton on 8 Feb 2024
We really appeciate your kind feedback and pleased you enjoyed your stay

10/10 Excellent

Ronae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
East access and convenient to everything in Gatton, staff were warm and attentive.
Stayed 5 nights in Jan 2024
Response from Room Motels Gatton on 8 Feb 2024
That is so kind, we are really pleased you enjoyed your stay with us.

10/10 Excellent

Emma, Pudsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is easily the best motel we have stayed in! The rooms are beautifully finished and the service was outstanding. We will be back!
Stayed 1 night in Dec 2023
Response from Toni on 27 Dec 2023
Thankyou Emma for your review.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good quality, staff were friendly and no problems at all
Stayed 1 night in Nov 2023
Response from Toni on 1 Dec 2023
Hi Linda glad you enjoyed your stay with us and thankyou for your review.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Listed above
Stayed 1 night in Nov 2023
Response from Toni on 1 Dec 2023
Hi Chris thankyou for your review looks like you had a great stay with us.

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, but could some blockout curtains
Stayed 2 nights in Nov 2023
Response from Room Motels Gatton on 16 Nov 2023
Hi Chris, thank you for your feedback. We are working on new blinds for the rooms. Some have started to arrive. We are really pleased you enjoyed your stary.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It is very up to date, and having a kitchen (with sink) was unexpected in a Motel.
Stayed 2 nights in Nov 2023
Response from Toni on 27 Nov 2023
Thankyou very much Andrew we are pleased you enjoyed your stay with us.

8/10 Good

Corey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely, but starting to look in need of some love. Carpet was a bit old and stained, but property was otherwise nicely kept. Main road going behind the property was very noisy despite the property’s best efforts to contain this by kindly offering earplugs and eye-masks.
Stayed 1 night in Nov 2023
Response from Toni on 12 Nov 2023
Thankyou for your feedback your comments will be noted.

10/10 Excellent

Kirsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was so helpful. We were there to organise a funeral for my mother and she found us rooms for the whole time we were there.
Stayed 6 nights in Oct 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

michael

Stayed 2 nights in Oct 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from k on 8 Oct 2023
thanks again for your feedback

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from k on 2 Oct 2023
thanks again for staying with us

10/10 Excellent

Rachel and Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful
Stayed 1 night in Sep 2023
Response from k on 1 Oct 2023
thanks so much for staying

8/10 Good

Robert

Travelled with partner
Only downside for us was the strong perfume in the room from cleaning, otherwise 👍
Stayed 1 night in Sep 2023
Response from Room Motels Gatton on 27 Sept 2023
Thank you for your feedback. We are pleased you enjoyed your stay.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable after a long day.
Stayed 1 night in Sep 2023
Response from Room Motels Gatton on 27 Sept 2023
We are so pleased you enjoyed your stay with us.

10/10 Excellent

alan

Stayed 1 night in Sep 2023
Response from Room Motels Gatton on 22 Sept 2023
That's great!!!! We love it when our guests enjoy their stay.

10/10 Excellent

aaron

great
Stayed 1 night in Aug 2023
Response from k on 12 Sept 2023
thanks for staying

10/10 Excellent

aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Jul 2023
Response from Caz on 3 Aug 2023
Thank you for your great review. We look forward to having you stay with us again.

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's was awesome
Stayed 2 nights in Jul 2023
Response from Maree on 31 Jul 2023
Hi LesleyThank you so much we loved having you stay with us.Room Motels Gatton

10/10 Excellent

Kathie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Caz on 25 Jul 2023
Thank you for taking the time to give us a wonderful review.

10/10 Excellent

Rebeccah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Caz on 23 Jul 2023
Thank you for your wonderful review, We look forward to having you stay with us again soon.

10/10 Excellent

Robin, Grapevine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern amenities with well configured rooms including basic kitchen facilities. Friendly staff
Stayed 2 nights in Jul 2023
Response from Caz on 23 Jul 2023
Thank you for your great review. We look forward to having you stay again soon.

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful 3 night stay, the room was clean and awesome for what we needed and the staff were amazing and very friendly. And the Breakfast amazing.
Stayed 3 nights in Jul 2023
Response from Caz on 11 Jul 2023
WE are pleased you had an enjoyable stay with us. We endeavor to make our guests as comfortable as possible.

10/10 Excellent

Ursula

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room with everything you could need. Comfortable beds. Great to have be able to order trim service dinner after a long day traveling. Lovely, helpful couple running the place.
Stayed 1 night in Jun 2023
Response from Caz on 6 Jul 2023
It was our pleasure to have you stay with us. We aim to provide the best experience possible to our guests.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, room was good. Though the room doesn't seem soundproofed as claimed, I could hear everything going on around outside. Overall in a good spot in the town.
Stayed 2 nights in Jun 2023
Response from Caz on 6 Jul 2023
Thank you for your feedback. We provide masks and earplugs to all our guests as unfortunately most motels are on the main highway and noise can be an issue for some.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Caz on 14 Jun 2023
Thanks Diane for your wonderful review. We look forward to having you stay again.

10/10 Excellent

ajitkumar

Stayed 1 night in Jun 2023
Response from Caz on 28 Jun 2023
Thank you for your great review.

10/10 Excellent

Robyn

Stayed 1 night in May 2023
Response from Caz on 26 Jun 2023
Thank you for taking the time to do a great review for our hotel.

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay, staff were friendly and the managers were accomdating. Will stay here again.
Stayed 3 nights in May 2023
Response from Caz on 28 May 2023
Thank you for your great review. We enjoyed having you stay with us & look forward to having you again.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Caz on 16 May 2023
We are pleased you had an enjoyable stay with us Peter. We hope you return again soon.

10/10 Excellent

shelley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable stay
Stayed 1 night in May 2023
Response from Caz on 15 May 2023
Thanks for your wonderful review. We are pleased that you had a great stay with us.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised by how homely & well serviced the room was. Will certainly stay again
Stayed 2 nights in May 2023
Response from Caz on 11 May 2023
Thanks you Sarah. We are pleased you enjoyed your stay. We look forward to welcoming you upon your next visit.

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and modern room. Good sized tv
Stayed 1 night in Apr 2023
Response from Caz on 11 May 2023
Thank you Jessica for your review. We pride ourselves on our cleanliness . So pleased that you enjoyed your stay.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was noisy as close to the main road
Stayed 2 nights in Apr 2023
Response from Caz on 25 Apr 2023
Thank you, Darren, for your great review. We do provide earplugs as the motel is situated on a main road, as many motels are. We look forward to welcoming you back again.

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Caz on 11 May 2023
Thank you Giuseppe.

6/10 Okay

Carlee

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Our room was missed while servicing for 2 days on our trip
Stayed 5 nights in Apr 2023
Response from k on 18 Apr 2023
Thankyou again for your feedback, and we will address your concerns with the HSK team.

10/10 Excellent

John, GLENMORE PARK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only short coming was the water pressure in the shower.. everything else was fantastic.
Stayed 1 night in Mar 2023
Response from k on 18 Apr 2023
thanks again for staying with us, and will follow up with the maintenance team with the water pressure.

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from k on 18 Apr 2023
thanks again for staying with us

10/10 Excellent

Rhonda

Stayed 1 night in Feb 2023
Response from Management on 1 Mar 2023
Thankyou Rhonda, glad you enjoyed your stay.

8/10 Good

Virginia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and air condition excellent however internet reception was very poor
Stayed 2 nights in Feb 2023
Response from David on 19 Feb 2023
Thank you for your review look forward to seeing you again Management & Staff

10/10 Excellent

Julie

Liked: Staff & service
The room was lovely & clean & very comfy, the meals were very lovely & plenty & we felt very welcome @ the reception.😄
Stayed 1 night in Jan 2023
Response from Management on 29 Jan 2023
Glad you enjoyed your stay Julie, we look forward to seeing you again.