Genat Hotels

"Fantastic hotel. Great mountain views, boot room opens about 50m from the gondola. Staff very friendly and helpful. I don't have her name, but the receptionist was extremely helpful in helping me sort out an alternative route to the airport when the bus wascancelles."

"Staff was welcoming and helpful. Room was clean and had everything we needed for our stay. Location was good. A small 6min hike to the Ski Gondolas. "

"Everything was perfect. The staff were really helpful, giving us tips on places to go. Iasmim and Mauro were great, also the Portuguese lady that I can’t recall her name. The hotel was clean and quiet, a good location if you have a car. "

"The beds were the worst! Very uncomfortable! Nobody told us where to throw the trash. It was outside in the street we had to take it with us in the car. "

"Thx U."

"Hotel was close to grandvalira telecabin. Room was large and clean. Breakfast was great and worth it. "

"Lovely staff always keen to help. The hotel team arranged everything to get us out onto the slopes first thing despite us arriving at the hotel late. We had ski hire lessons and lift passes arranged by the team on reception. With a ski hire shop on the lower ground floor and taxi shuttle to the gondola this made everything so easy and quick! Special thanks to Christian for his attention to detail and ensuring we had everything we needed. Thank you and the whole piolets team for a wonderful stay. We look forward to visiting again soon. "

"Heating didn’t work. Rook pooky "

"Staff in the restaurants and reception were great. Room was big and clean."