Genkai Hotels

"It was my first time checking into a hotel without staff on site. The hotel will send you an email with an entry code to get into the lobby. Once inside, there's a tablet you use to check in. After you snap a photo of your passport, you get connected to the hotel staff via video call to verify your identity. Then you will get your room code on the screen. Take a picture of your room code with your phone. The hotel is very roomy and very close to the station. "

"Very kind and the ryokan was so cute"

"Merci à tous pour l’accueil, la propreté, la chambre était vaste, le petit déjeuner était excellent, Konod nous a accueilli tous les jours avec le sourire. Nous remercions toute l’équipe. Il y a des tas de belles choses à voir à Karatsu. Jacqueline et Françoise "

"Amazing place, beautiful and very central, with friendly staff. Comfortable rooms. "

"Old fashioned Japanese hotel, but clean environment. Free coffee on arrival and light breakfast was offered. Open air onsen was very nice Only issue was, there was no toilet inside the room which things a bit interesting at night when the human nature was calling. Otherwise lovely hotel with friendly staff"

"this place is so chill and my child love it"

"The checkin process was super simple. They have a tablet in the unit that you use to communicate to their agents. The agents spoke English which made everything that much easier. They answer the tablet everytime and quickly. Wish they had a bathroom upstairs."

"No tattoos allowed in the common Onsen. "

"Thanks to the staff for a friendly visit."