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Aparthotel

Citadines Connect Bertam Georgetown Penang

3.0 star property
Aparthotel with an outdoor pool, 4-minute walk to KOMTAR

Choose dates to view prices

KOMTAR is located near Citadines Connect Bertam Georgetown Penang, which provides a shopping centre on-site, a coffee shop/cafe and an outdoor entertainment area. Free in-room WiFi is available to all guests, along with a 24-hour gym and a restaurant.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
The current price is €92
includes taxes & fees
18 Nov - 19 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio, 2 Single Beds

Studio, 2 Single Beds

Studio, 2 Single Beds

Highlights

Air conditioning
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Desk
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio, 1 King Bed

Premier Studio, 1 King Bed

Premier Studio, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Desk
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 2 Single Beds

Premier Studio, 2 Single Beds

Premier Studio, 2 Single Beds

Highlights

Air conditioning
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Desk
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite

Premier Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Electric kettle
Satellite channels
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room

Premier Double Room

Premier Double Room

Highlights

Air conditioning
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Desk
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Bidet
Hairdryer
Private bathroom
Electric kettle
Satellite channels
  • 40 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Map
428, Jalan Penang, Georgetown, George Town, Pulau Pinang, 10000

What's nearby

  • KOMTAR - 2 min walk - 0.2 km
  • The Top at Komatar - 5 min walk - 0.5 km
  • 1st Avenue Mall - 5 min walk - 0.5 km
  • Georgetown UNESCO Historic Site - 12 min walk - 1.1 km
  • Gurney Drive - 3 min drive - 2.7 km

Getting around

  • Penang Sentral - 29 min drive
  • Penang (PEN-Penang Intl.) - 29 min drive

Restaurants

  • ‪chong charcoal seafood char koay teow 碳烧海鲜炒粿條 - ‬2 min walk
  • ‪No 5, Seafood Char Koay Teow (梁少爺5號炒粿條） - ‬1 min walk
  • ‪Restoran Zim Sum 点心之家 - ‬1 min walk
  • ‪Lily's Vegetarian Kitchen (欣莉素餐馆) - ‬4 min walk
  • ‪Osmanthus HK Dessert House Cafe - ‬2 min walk

About this property

Citadines Connect Bertam Georgetown Penang

Aparthotel with an outdoor pool, 4-minute walk to KOMTAR
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a 24-hour front desk. Each apartment provides an electric kettle and free tea bags/instant coffee, plus free WiFi and a flat-screen TV with satellite channels. A hairdryer, a safe and a shower are among the other amenities that guests will find.
Citadines Connect Bertam Georgetown Penang offers 70 air-conditioned accommodations with a safe and complimentary slippers. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This George Town aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Electric kettle
  • Tea bags/instant coffee
  • Water dispenser

Dining

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 78 for adults and MYR 48 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Outdoor areas

  • Outdoor entertainment area

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 10 kg per pet
  • Fee: MYR 1,000 per pet per night

Suitability/Accessibility

  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping (daily)
  • Multilingual staff
  • Safe

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 100% renewable energy
  • 2 buildings
  • 2 floors
  • 70 units
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Bicycle rentals
  • Built in 2025
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MYR 1000 per pet (varies based on length of stay)
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MYR 78 for adults and from MYR 48 for children
  • Pet fee: MYR 1000 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Citadines Connect Bertam Georgetown Penang Aparthotel
Citadines Connect Bertam Georgetown Penang George Town

Frequently asked questions

Does Citadines Connect Bertam Georgetown Penang have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Citadines Connect Bertam Georgetown Penang?

As of 17 Nov 2025, prices found for a 1-night stay for 2 adults at Citadines Connect Bertam Georgetown Penang on 18 Nov 2025 start from €92.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citadines Connect Bertam Georgetown Penang pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of MYR 1000 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Citadines Connect Bertam Georgetown Penang?

This property doesn't offer parking.

What time is check-in at Citadines Connect Bertam Georgetown Penang?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Citadines Connect Bertam Georgetown Penang?

Checkout is at noon.

Where is Citadines Connect Bertam Georgetown Penang located?

Located in Downtown George Town, this aparthotel is within a 10-minute walk of KOMTAR, Hin Bus Depot Art Centre and Penang Jewish Cemetery. The Top at Komatar and Prangin Mall are also within 10 minutes.

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Citadines Connect Bertam Georgetown Penang Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Betsy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed the clean, brand new property during our visit to Penang. It was a last minute change because of the location and it turned out we made the right choice. Everything was perfect from checking in to checking out. Service was excellent, every staff greeted us with smiles and was helpful. Loved the coffee in the lobby and the scent of the shampoo and body wash (wished I can purchase a set home.) They even provided us umbrellas on the rainy days. Definitely would recommend this property to family and friends.
Stayed 3 nights in Nov 2025