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Cititel Penang

4.0 star property
Travelers can start their day exploring Downtown George Town's landmarks or relaxing by the indoor pool, then unwind with a refreshing drink at the bar

Choose dates to view prices

Cititel Penang, in Downtown George Town, offers an indoor pool, restaurant, and free in-room WiFi. It's an excellent base for visiting nearby KOMTAR and Swettenham Pier Cruise Terminal. Guests particularly appreciate the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is €61
includes taxes & fees
17 Jan - 18 Jan

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Standard Twin Room

  • Sleeps 2

View all photos for Standard King Room

1 bedroom, desk, blackout curtains, soundproofing

Standard King Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Superior Twin Room

  • Sleeps 2

View all photos for Superior King Room

1 bedroom, desk, blackout curtains, soundproofing

Superior King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

1 bedroom, desk, blackout curtains, soundproofing

Deluxe King Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, desk, blackout curtains, soundproofing

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, blackout curtains, soundproofing

Standard Room

  • Sleeps 2

View all photos for Superior Room

1 bedroom, desk, blackout curtains, soundproofing

Superior Room

  • Sleeps 2

View all photos for Deluxe Room

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Room

  • Sleeps 2

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About the area

Located in George Town, Cititel Penang is in the city centre. KOMTAR and Penang Hill are notable landmarks, and travellers looking to shop may want to visit Gurney Drive and Gurney Plaza. Kidland Penang and Penang Botanical Gardens are also worth visiting. Spend some time exploring the area's activities, including winery tours.
Visit our George Town travel guideOpens in a new window
Map
66 Jalan Penang, George Town, 10000

What's nearby

  • Cheong Fatt Tze Mansion - 2 min walk - 0.2 km
  • Georgetown UNESCO Historic Site - 3 min walk - 0.3 km
  • Padang Kota Lama - 10 min walk - 0.9 km
  • Penang City Hall - 12 min walk - 1.1 km
  • KOMTAR - 12 min walk - 1.1 km

Getting around

  • Penang Sentral - 29 min drive
  • Penang (PEN-Penang Intl.) - 27 min drive

Restaurants

  • ‪Kirishima Japanese Restaurant - ‬2 min walk
  • ‪Kheng Pin Cafe 群宾茶室 - ‬1 min walk
  • ‪Goh Swee Kee Restaurant (吳瑞記菜館) - ‬1 min walk
  • ‪The Lighthouse Cafe and Bakery - CLOSED - ‬1 min walk
  • ‪老六酸菜鱼LaoLiu Pickled Fish - ‬1 min walk

About this property

Cititel Penang

Upscale hotel near KOMTAR
A bar, a gym and a restaurant are just a few of the amenities provided at Cititel Penang. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), an electric car charging station and a front desk safe
  • A lift, tour/ticket information and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 451 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with showers and bidets
  • Wardrobes/cupboards, LED light bulbs and free infant beds

Similar properties

Lobby
Bayview Hotel Georgetown Penang
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
7.8 out of 10, Good, 1,000 reviews
The price is €43
includes taxes & fees
25 Jan - 26 Jan
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (surcharge)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to midnight
No pets and no service animals are allowed at this property

Property is also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Frequently asked questions

Does Cititel Penang have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to midnight.

How much does it cost to stay at Cititel Penang?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at Cititel Penang on 17 Jan 2026 start from €60.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cititel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cititel Penang?

Self-parking is free at this property.

What time is check-in at Cititel Penang?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Cititel Penang?

Checkout is at noon.

Where is Cititel Penang located?

Located in Downtown George Town, this hotel is within a 15-minute walk of Cheong Fatt Tze Mansion and KOMTAR. Georgetown UNESCO Historic Site and Pasar Chowrasta are also within 10 minutes.

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Reviews

Cititel Penang Reviews

8.6

Excellent

8.4

Cleanliness

8.6

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 337 out of 791 reviews
Rating 8 - Good. 345 out of 791 reviews
Rating 6 - Okay. 73 out of 791 reviews
Rating 4 - Poor. 25 out of 791 reviews
Rating 2 - Terrible. 11 out of 791 reviews

Reviews

8/10 Good

Wong

Liked: Cleanliness, amenities, property conditions & facilities
Great location，walkable，friendly staff
Stayed 2 nights in Nov 2025

8/10 Good

Wong

Liked: Cleanliness, amenities, property conditions & facilities
Good location，courteous staff
Stayed 3 nights in Nov 2025

10/10 Excellent

MAISANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable! Customer service was friendly and helpful! Location is excellent! The free CAT bus is across the street and 5 minutes away from the Red Garden Food Hall and Blue Mansion. Perfect place to call home!
Stayed 4 nights in Dec 2025

8/10 Good

Boon Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well located and conveniently for walking to shopping areas a d coffee shops
Stayed 8 nights in Sep 2025

10/10 Excellent

YONG CHOW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. Hotel located with many dining option. Would recommend
Stayed 3 nights in Oct 2025

8/10 Good

Lee Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast options, we enjoyed the welcome drinks in the lobby! Convenience stores opposite the hotel, bus stop to the free CAT bus, great food options nearby and further down the street :)
Stayed 3 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very attentive. We where going out to eat and it was raining and the staff provided an umbrella which was very thoughtful. There is a huge and varied breakfast selection.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rudy

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Staffs are friendly, polite & very helpful. Location of hotel is center to tourists attraction and many eating places.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Nice people and hospitality! In the city centre - nice to walkabout everywhere. 100 % recommended
Stayed 4 nights in Oct 2025

10/10 Excellent

Marino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent friendly service and room. Great location. Would highly recommend for the price.
Stayed 3 nights in Jun 2025

8/10 Good

Syed

Liked: Staff & service, amenities
Best thing about the hotel is it's location
Stayed 2 nights in Feb 2025

10/10 Excellent

Chai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent service
Stayed 3 nights in Jun 2025

10/10 Excellent

Saeful

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent servicr
Stayed 1 night in May 2025

8/10 Good

Boon Seng

Liked: Cleanliness, staff & service, amenities
staff receptive with welcoming smiles,.room is clean but furnishing is dated.. carpet leading to room is old looking ..convenient location to a nearby Khuen ping coffee shop for delicious local foods
Stayed 1 night in Oct 2025

8/10 Good

Larry Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Fast check in, clean and comfortable room. Good surrounding and nearby to all nice food location.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to other dinning options and shopping.
Stayed 3 nights in May 2025

10/10 Excellent

Timothy Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, close to all the sights and sounds of George Town. The building has charming heritage character on the outside but is beautifully maintained and tastefully renovated inside. The lobby is gorgeous, and the staff are consistently warm, friendly, and helpful. Service throughout my stay was exceptional. I stayed in a Superior King Room — freshly renovated, well-appointed, and with lovely views of the ocean and city. Great value for money, and the overall experience exceeded my expectations."
Stayed 5 nights in Oct 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean , great breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay here. Staff are very friendly and helpful. Breakfast was excellent. On-site parking is simple and convenient. Close walking distance to many great places around town
Stayed 2 nights in Jun 2025

10/10 Excellent

Juliana Binte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & we had a great view from our room!
Stayed 2 nights in Aug 2024

10/10 Excellent

Glynn

Liked: Staff & service, property conditions & facilities, room comfort

Great Hotel.

Great staff, good room and good selection breakfast. Would return again.
Stayed 1 night in Feb 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Rooms in top condition. Breakfast cheap and excellent. Cat bus stop outside is a big plus. 60m to Chulia St.
Stayed 5 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great new hotel with fantastic staff.

Amazing stay. The staff went out of their way to make our stay comfortable. The location is good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and view

Great location close to Georgetown restaurants and shopping. The view over the water from the high floors is great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel complex. Lovely restaurant with a large selection of breakfast choices. The staff was efficient, friendly, courteous and provided great customer service. Highly recommended
Stayed 1 night in May 2025