Family Room
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Reviews of Island Hostel

2 out of 5
Island Hostel
1-H, (Besides Sri Sungei Nibong Complex), Jalan Sultan Azlan Shah, Sungai Nibong, George Town, Penang

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

9.0/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Daren

Disliked: Cleanliness, staff & service, property conditions & facilities
Could not find the property, clearly this has been a problem for others, even followed the hotels guidance of putting in another building in sat nav, the taxi driver could not find also, ending up paying for a hotel that i could find.
Stayed 1 night in May 2023
Response from Island Hostel on 21 Jul 2023
Thank you for taking the time to leave us a review about your experience. We apologize that you were unable to find the property, and that you had to pay for a different hotel. We strive to make it easy for our guests to find us, so we regret if this was not fulfilled in your case. We have taken note of your feedback and we will make sure that our directions are more clear so this does not happen again in the future.

10/10 Excellent

Low

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room neat n tidy. Easy to find. Near to public transport
Stayed 1 night in Mar 2019

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Island Hostel on 21 Jul 2023
Thank you for staying with us. We hope to see you again.

10/10 Excellent

Tim

Stayed 1 night in Jul 2023
Response from Island Hostel on 21 Jul 2023
Thank you for staying with us. We hope to see you again.