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Orchid Hotel Penang

4.5 star property

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Photo gallery for Orchid Hotel Penang

Room
Pool
Breakfast area
View from room
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk

Room options

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About the area

Map
Jalan Tanjung Bungah, George Town, Penang, 11200

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 21 for children
  • 2 restaurants
  • Free daily manager's reception

Restaurants on site

  • Hu Ji Chinese Restaurant
  • Terrace Bay Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 3,692 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 19 floors
  • 2 buildings
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Payment types at the property

Important information

You need to know

If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Copthorne Hotel Penang
Copthorne Orchid
Copthorne Orchid Hotel
Copthorne Orchid Hotel Penang
Copthorne Orchid Penang
Copthorne Penang Hotel
Hotel Copthorne Orchid
Orchid Hotel Penang
Penang Hotel Copthorne Orchid
Penang Orchid
Copthorne Orchid Hotel Penang Malaysia
Copthorne Orchid Pulau Penang
Copthorne Orchid Hotel Penang Tanjung Bungah
Copthorne Orchid Hotel Penang George Town
Copthorne Orchid Penang George Town
Copthorne Orchid Penang Georg
Orchid Hotel Penang Hotel
Copthorne Orchid Hotel Penang
Orchid Hotel Penang George Town
Orchid Hotel Penang Hotel George Town

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Orchid Hotel Penang Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 108 out of 695 reviews
Rating 8 - Good. 247 out of 695 reviews
Rating 6 - Okay. 215 out of 695 reviews
Rating 4 - Poor. 85 out of 695 reviews
Rating 2 - Terrible. 40 out of 695 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Ever Hotel!

So sorry to say that this Hotel is the worst ever hotel which I have been! The washroom is so dirty with yellow muddy on the bathtub. The wall is lack of maintainenance. The room is uncomfortable for you to stay even more than a minute. I finally escaped the Hotel and found another one in Gurney!
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service

VERY BAD SERVICE

dapat bilik tidak seperti yg dinyatakan..staff kuanter pendaftaran yg tidak mesra..sombng dan tidak membantu
Stayed 1 night in Feb 2020

10/10 Excellent

Mohd, Tasek Gelugor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I likes hotel staff..very friendly..amenities and facilities also good..i also likes the beach.so cool...i'll repeat my vacation here.love copthorne orchid...
Stayed 1 night in Feb 2020

2/10 Terrible

AW

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mouldy shower curtain Pillow with bad smell, I called front desk and a new pillow arrived after an hour.... Everywhere In the room is old and not maintained Very disappointed and not worth for the price Bath tub is terrible and I have a two year girl, no choice but to put her into it for a short bath is a nightmare for me. I try to clean it but it still looks bad.... But to be fair the staff is nice and helpful
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 13 nights in Jan 2020

6/10 Okay

Jennifer

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It seems like the hotel needs revamping as the room smells stale. Maybe it is off season so the bath towels stink as well. Breakfast was okay and they do alternate some dishes on the buffet.
Stayed 3 nights in Jan 2020

8/10 Good

SYED MUZAFFAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memuaskan

Baik
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book Another Place

This hotel is gross. Two roaches on wall during the stay. Outdated and smells like mildew and mold both in the hallways and the rooms. The bathrooms have chipped sinks and tubs, and height of the bathtub is completely unsafe. The front desk is friendly but don't seem to be able to answer many of your questions. Free breakfast is highlight but both the pool area and the beaches don't make up for terrible aspects of the hotel.
Stayed 4 nights in Jan 2020

10/10 Excellent

Soo Leng

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 6 nights in Dec 2019

8/10 Good

まありい, 日本

Liked: Staff & service
コスパの良いホテル 古いがオーシャンビューで食事付き 付近に数は少ないが食事できるところもある ゆったりと過ごすのに良い
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
bilik dalam keadaan tidak tersedia ketika daftar masuk
Stayed 1 night in Dec 2019

8/10 Good

SYED MUZAFFAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super everthing ok
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

8/10 Good

Asraf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarapan yang disediakan amat memuaskan. Kelengkapan dalam bilik juga bagus
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

The only thing going for this hotel was the staff and the view from our room. It was damp dirty food was awful breakfast terrible no spa center. You had to be a mountain climber to get into the over bath shower. Just awful place.
Stayed 11 nights in Oct 2019

4/10 Poor

suppiah

Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Restaurant on the same level as pool
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

WAI HUNG

Liked: Staff & service

價錢平，設備齊，但要有心理準備，真的很舊，但服務員熊態度還是不錯

地點，設施，早餐都唔錯，但是太舊了，毛巾也用得太舊，花灑水龍頭，居然可以整個掉下來！
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Not well maintain, room not cleaned,facility closed.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Sep 2019