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Reviews of Red Roof Inn Georgetown, IN - Louisville West

2 out of 5
Red Roof Inn Georgetown, IN - Louisville West
1079 North Luther Road, Georgetown, IN

Reviews

8.4

Very good

Rating 10 - Excellent. 389 out of 835 reviews" "
Rating 8 - Good. 291 out of 835 reviews" "
Rating 6 - Okay. 85 out of 835 reviews" "
Rating 4 - Poor. 31 out of 835 reviews" "
Rating 2 - Terrible. 39 out of 835 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Gabrielle RediResponse Specialist on 23 May 2024
Thank you for taking a moment to leave a review, Chad. The staff and I at the Red Roof Inn Georgetown, IN - Louisville West appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in May 2024
Response from Gabrielle RediResponse Specialist on 19 May 2024
Thank you for taking a moment to leave a review, Joseph. The staff and I at the Red Roof Inn Georgetown, IN - Louisville West appreciate your 5/5 score following your stay. I am happy that you had a nice and quiet stay with us. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here when i come to visit my granddaughter. I've stayed here 4 times, all have been great.
Stayed 2 nights in May 2024
Response from Toni-Ann RediResponse Specialist on 17 May 2024
Hello Jason,Thank you for choosing our RED ROOF INN GEORGETOWN IN - LOUISVILLE WEST as your choice of stay whenever you come to visit your granddaughter. We are elated to be able to provide you with this convenience and a great experience. We can't wait to see you again on your next visit.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The gentleman at the desk during check-in was friendly and helpful. We encountered other employees during our stay, and they were friendly as well. We did not like that there was no counter space in either the room or bathroom.
Stayed 2 nights in May 2024
Response from Aj on 6 May 2024
Hey Melissa, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Georgetown, IN - Louisville West. It's pleasing to see you appreciated the friendly service and high knowledge our staff posses. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.Sincerely

10/10 Excellent

Lea

Stayed 3 nights in May 2024

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was good for the price. A nice hotel with nothing fancy.
Stayed 1 night in Apr 2024
Response from Aj on 6 May 2024
Hello Kerry, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GEORGETOWN IN - LOUISVILLE WEST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.

8/10 Good

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. We missed having something to eat in the morning. Coffee was provided, but that was it.
Stayed 1 night in Apr 2024
Response from Aj on 3 May 2024
Hello Marvin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GEORGETOWN IN - LOUISVILLE WEST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.

8/10 Good

Dorthy

Stayed 1 night in Apr 2024
Response from Aj on 11 May 2024
Hello Dorthy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GEORGETOWN IN - LOUISVILLE WEST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from AJ on 18 Apr 2024
Hello Roger, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GEORGETOWN IN - LOUISVILLE WEST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management

10/10 Excellent

Roger, Meadows of Dan

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
We traveled here for two nights with our two dogs to see the eclipse. My wife had a broken leg and they gave us a room close to an exit. Everything was clean the bed was comfortable. Staff was friendly. It's near some open area for the dogs and no one messing around in the parking lot. Reasonably priced. Would definitely stay here again.
Stayed 2 nights in Apr 2024
Response from AJ on 12 Apr 2024
Hey ROGER,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Georgetown, IN - Louisville West. It's pleasing to see you appreciated the friendly service and high knowledge our staff posses. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.Sincerely

8/10 Good

Justin

Stayed 1 night in Apr 2024
Response from Aj on 1 May 2024
Hello Justin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GEORGETOWN IN - LOUISVILLE WEST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front office very friendly and knowledgeable as well.
Stayed 1 night in Apr 2024
Response from Recordo, Rediresponse Specialist on 9 Apr 2024
Hey Paul,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Georgetown, IN - Louisville West. It's pleasing to see you appreciated the friendly service and high knowledge our staff posses. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 Excellent

Roger, Fairfield

Stayed 1 night in Mar 2024
Response from AJ on 14 Apr 2024
Hey ROGER,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Georgetown, IN - Louisville West. It's pleasing to see you appreciated the friendly service and high knowledge our staff posses. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.Sincerely

2/10 Terrible

Tyler

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Property steals money needs a whole new staff and investigated!!
Stayed 7 nights in Mar 2024
Response from LaTunde RediResponse Specialist on 24 Mar 2024
Dear Tyler,We are sorry to hear your recent experience at the RED ROOF INN GEORGETOWN IN - LOUISVILLE WEST did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very satisfied. Room was clean & comfortable. Bed was clean & comfortable. Shower was hot, good water pressure and drained well.
Stayed 1 night in Mar 2024
Response from AJ on 22 Mar 2024
Thank you for taking a moment to leave a review, Jill. The staff and I at the Red Roof Inn Georgetown, IN - Louisville West appreciate your 5/5 score following your stay. I am happy that our cleanliness, affordability and the other highlights pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.

10/10 Excellent

Jill

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I travel a lot with dogs, to find a safe, clean, and affordable hotel that accepts dogs is a treasure. I would stay here again and plan to when we return next year.
Stayed 4 nights in Mar 2024
Response from Gabrielle RediResponse Specialist on 22 Mar 2024
Thank you for taking a moment to leave a review, Jill. The staff and I at the Red Roof Inn Georgetown, IN - Louisville West appreciate your 5/5 score following your stay. I am happy that our cleanliness, affordability and the other highlights pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We loved hosting you and your fur-baby and hope you will bring them back to take further advantage of our pet-stay-free policy.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Kamaria RediResponse Specialist on 14 Mar 2024
Hello Robert, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GEORGETOWN IN - LOUISVILLE WEST and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was nice and clean. The sink had trouble draining, but wasn't an issue...it eventually went down. The person smoking in the non-smoking room next to us was the only concern that I had during our stay.
Stayed 1 night in Feb 2024
Response from AJ on 28 Feb 2024
Hello Dana, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GEORGETOWN IN - LOUISVILLE WEST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 Good

Edward

Stayed 1 night in Feb 2024
Response from Kamaria RediResponse Specialist on 27 Feb 2024
Hello Edward, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GEORGETOWN IN - LOUISVILLE WEST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Katrina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. It smells really clean, which surprised me when I realized they have pets allowed. We have heard several barking dogs, not overly annoying though.
Stayed 1 night in Feb 2024
Response from AJ on 18 Feb 2024
Dear Katrina, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Georgetown, IN. It's good to read that you had a satisfactory stay while with us and that you found our location to be clean. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
PlCe to sleep
Stayed 1 night in Feb 2024
Response from AJ on 10 Feb 2024
Dear Robert, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Georgetown, IN. It's good to read that you had a satisfactory stay while with us and that you found our location to be clean. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Room was clean. Entrance was clean and smelled wonderful.
Stayed 4 nights in Jan 2024
Response from Nishaye RediResponse Specialist on 9 Feb 2024
Hello Lois, We appreciate your comments regarding your recent stay at the Red Roof Inn Georgetown, IN - Louisville West. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very friendly, the cleanliness of our room and the odor of the room met your expectation, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 Good

Joan

Travelled with pets
Good location but only fast food in the area
Stayed 1 night in Jan 2024
Response from AJ on 29 Jan 2024
Dear Joan ,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Georgetown, IN. It's good to read that you had a satisfactory stay while with us and that you found our location to be clean. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. There are bunch of other restaurants in the area within 4 miles. (El nopal, Tumbleweed tex mex grill, Beef O Bradys, Sam's food & spirits)Thank you again for sharing your experience. We look forward to seeing you in your future travels.

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from AJ on 22 Jan 2024
Dear Terry, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Georgetown, IN. It's good to read that you had a satisfactory stay while with us and that you found our location to be clean. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.

10/10 Excellent

Landen

Stayed 1 night in Jan 2024
Response from AJ on 6 Feb 2024
Dear Landen, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Georgetown, IN. It's good to read that you had a satisfactory stay while with us and that you found our location to be clean. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booking was fast and easy! Check in was quick and professional
Stayed 1 night in Jan 2024
Response from AJ on 15 Jan 2024
Dear Leah, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Georgetown, IN. It's good to read that you had a satisfactory stay while with us and that you found our location to be clean. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from AJ on 15 Jan 2024
Dear Greg, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Georgetown, IN. It's good to read that you had a satisfactory stay while with us and that you found our location to be clean. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.

10/10 Excellent

Richard

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Dec 2023
Response from AJ on 8 Jan 2024
Dear Richard, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Georgetown, IN. It's good to read that you had a satisfactory stay while with us and that you found our location to be clean. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Weird
Our first night there after calling and asking for more towels which they denied us more towels so we left to get our own towels from Walmart only to come back and notice that they had taken all of the towels that came with the room out. From there we realized that every time we left our room someone was always in there because things continued to be shuffled around. The cleaning lady walked in our room twice unannounced which was weird. We didn’t have a privacy door hanger at first then one suddenly popped up and it was still ignored. The manager was rude to me and my family because we had 3 people in a king size room because we wanted to be close to one another considering the fact that we aren’t from there. He basically yelled at us and took $30 from my cash deposit that was left for incidentals because we had 3 people in our room, which we didn’t have a problem with it was just how rude he was that bothered us the most. The lobby area by the front desk smelled like urine the last 2 nights we stayed.
Stayed 3 nights in Dec 2023
Response from AJ on 6 Jan 2024
Expedia need to ask guest how many people are staying.Guest posted this review as Weird (they didn't even say who they are) Guest call front desk demanding to bring 10 wash cloths to their room. This in not a room service hotel 2nd 10 wash cloths are too many so we inquired how many people well only 2 people are allowed. so we charged the other 30 for 3 nights.DND tag is always in room guest ignored it so its not housekeeping's fault.Please reserve a 2 beds room if there are more then 2 people so u can stay close to each other.

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s the only place around and it’s clean while being very affordable.
Stayed 1 night in Dec 2023
Response from AJ on 30 Dec 2023
Dear Shane,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Georgetown, IN. It's good to read that you had a satisfactory stay while with us and that you found our location to be clean. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.

8/10 Good

Nika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly welcome
The hotel and grounds were very clean. The staff was friendly. We’d stay again. Thanks.
Stayed 1 night in Dec 2023
Response from AJ on 30 Dec 2023
Dear Nika,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Georgetown, IN. It's good to read that you had a satisfactory stay while with us and that you found our location to be clean. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.

8/10 Good

Linda

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean. Good value
Stayed 1 night in Dec 2023
Response from Gabrielle RediResponse Specialist on 26 Dec 2023
Thank you for taking a moment to leave a review, Linda. The staff and I at the Red Roof Inn Georgetown, IN appreciate your 4/5 score following your stay. I am happy that our good value, along with our comfortable and clean hotel pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
It was a great room - clean and comfortable. I just needed an overnight and this was perfect. The front desk staff was really nice.
Stayed 1 night in Nov 2023
Response from Gabrielle RediResponse Specialist on 16 Dec 2023
Thank you for taking a moment to leave a review, Vera. The staff and I at the Red Roof Inn Georgetown, IN appreciate your 10/10 score following your stay. I am thrilled that you appreciated our clean and comfortable room, along with our nice staff. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and fresh room and public areas.
Stayed 2 nights in Nov 2023
Response from Aj on 28 Nov 2023
Dear Kenneth, The staff at the Red Roof Inn Georgetown, IN and I appreciate your 5/5 score following your stay. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I would use the word "adequate" to describe this property. It was clean, with friendly staff. The property itself is old. It has been updated somewhat, but the age shows in areas, including the rooms. It has everything you need for a quick overnight stay, but lacks any special touches. I will add that the pricing seems to reflect the overall state of the property, and for the approximately $90, I was satisfied.
Stayed 1 night in Nov 2023
Response from Tianna RediResponse Specialist on 18 Nov 2023
Dear Allison,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Georgetown, IN. It's good to read that you had a satisfactory stay while with us and that you found our location to be clean. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

10/10 Excellent

Stephanie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Nice rooms. Loved the fact that its not out of our way for our drive home.
Stayed 1 night in Nov 2023
Response from AJ on 12 Nov 2023
Dear Stephanie, The staff at the Red Roof Inn Georgetown, IN and I appreciate your 5/5 score following your stay. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Nov 2023
Response from AJ on 12 Nov 2023
Dear Brandon, The staff at the Red Roof Inn Georgetown, IN and I appreciate your 5/5 score following your stay. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from AJ on 10 Nov 2023
Dear Victor, The staff at the Red Roof Inn Georgetown, IN and I appreciate your 5/5 score following your stay. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.

6/10 Okay

Dennis

Stayed 1 night in Oct 2023
Response from AJ on 21 Oct 2023
hank you for staying with us and for taking the time to leave us this kind review. We value you as a guest and hope to see you again in the future. Please leave comments so we can take necessary steps to give a better experience in future

10/10 Excellent

stephen

Stayed 2 nights in Oct 2023
Response from AJ on 10 Nov 2023
Dear Stephen, The staff at the Red Roof Inn Georgetown, IN and I appreciate your 5/5 score following your stay. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.

8/10 Good

Jason

Stayed 1 night in Oct 2023
Response from AJ on 4 Nov 2023
Thank you for staying with us and for taking the time to leave us a review. We value you as a guest and hope to see you again in the future. Please leave comments so we can take necessary steps to give a better experience in future.

6/10 Okay

Joshua

Stayed 1 night in Oct 2023
Response from AJ on 14 Oct 2023
Thank you for staying with us and for taking the time to leave us this kind review. We value you as a guest and hope to see you again in the future. Please leave comments so we can take necessary steps to give a better experience in future

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
We always stay here when nearby. Clean and comfortable, great value!
Stayed 2 nights in Oct 2023
Response from AJ on 12 Oct 2023
Thank you for staying with us and for taking the time to leave us this kind review. We value you as a guest and hope to see you again in the future. Please leave comments so we can take necessary steps to give a better experience in future

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for our needs.
Stayed 1 night in Sep 2023
Response from AJ on 28 Sept 2023
Dear Joseph, The staff at the Red Roof Inn Georgetown, IN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.

6/10 Okay

Jens

Stayed 8 nights in Sep 2023
Response from AJ on 28 Sept 2023
Thank you for staying with us and for taking the time to leave us this kind review. We value you as a guest and hope to see you again in the future. Please leave comments so we can take necessary steps to give a better experience in future

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Olivia RediResponse Specialist on 23 Sept 2023
Dear Charles, The staff at the Red Roof Inn Georgetown, IN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from AJ on 22 Sept 2023
Thank you for staying with us and for taking the time to leave us this kind review. We value you as a guest and hope to see you again in the future. Please leave comments so we can take necessary steps to give a better experience in future

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We read all these 8/9/10 reviews. They must be fake because when we got there check in was normal, we got our room and the second I pulled back the sheets I saw a dead bug, they gave us a new room .. with stained sheets. They refused to give a refund or a discount of any kind. Expedia stepped in. The manager was rude told me oh well.
Stayed 1 night in Sep 2023
Response from AJ on 5 Sept 2023
Manager wasn't rude to guest he actually apologized to guest.Guest was accommodated in a different room as soon as guest informed the issue.(maybe less the 5min)Previous guest ripped the window net which some how allowed the bug to get in other room, necessary steps were taken to fix the net.Guess was given a new room so there was no requirement of refund since guest stayed in other room happily.left a 1 REVIEW because manager didn't give refund.We still apologized for a silly mistake then can be over looked by many guest who understand.

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and reasonably priced
Stayed 1 night in Sep 2023
Response from AJ on 27 Oct 2023
Dear Joseph, The staff at the Red Roof Inn Georgetown, IN and I appreciate your 5/5 score following your stay. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and the staff was nice, it was an easy check-in, the only issues I have is the bed is a little too firm for my liking, felt like I was sleeping on a board but again that is my opinion.
Stayed 2 nights in Sep 2023
Response from AJ on 5 Sept 2023
Thank you for staying with us and for taking the time to leave us this kind review. We value you as a guest and hope to see you again in the future. We will take necessary steps to give a better experience in future.